We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 31 Syracuse hotels

BEST WESTERN Syracuse Airport Inn

900 Col Eileen Collins Boulevard, Syracuse Hancock International Airport, Syracuse, NY 13212
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn a Free Night!
BEST WESTERN Syracuse Airport Inn
Enter dates for best prices
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Travelocity Booking.com Priceline.com
and 6 more sites!
47%
Ranked #18 of 31 hotels in Syracuse
Write a Review

112 reviews from our community

    Trip type
Traveller rating
    12
    31
    43
    15
    11
Date Rating
Ithaca, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

Great for early morning departures as it saves you some sleep but hotel overall quite run down and crummy. Floors nasty as well as room and decor. Breakfast is not Hampton but will get you fed in a pinch. Front desk folks are not professional and not trained in customer service as they are used to people having no choice... More

Was this review helpful? Yes
See 2 more reviews by moppiesue for Syracuse
Utica, NY
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW via mobile

For an early flight, this place is the best. You can literally walk to the airport. Room was nothing special, but clean and worth price. Left car there and saved a few bucks by not parking in the garage.

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
15 June 2013

Dear Kristen033 I just wanted to thank you so very much for taking the time to review us on TripAdvisor. I know that you are busy and I cannot tell you how incredibly important your feedback is! Thank you for the great review you gave us. I’m glad you took advantage of our most popular package. I just wanted to... More

Austin, Texas
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 14 June 2013 NEW

Due to flight delays we were "stuck" at the Syracuse airport. This has happened to us before so we knew that the only place to stay nearby was this airport inn. The inn is very dated and tired looking, but the staff is friendly and the room was clean.

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
15 June 2013

Dear cyclist6049, Thank you for taking the time to share feedback on your recent stay with us at the Best Western Syracuse Airport Inn via TripAdvisor. We appreciate your input and I have shared your review with our staff members; we take great pride in providing our guests with an excellent product and services. Best, Scott Parody General Manager More

Carlsbad, California
Top Contributor
93 reviews 93 reviews
25 hotel reviews
Reviews in 41 cities Reviews in 41 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 28 May 2013

Great place to stay when your flight comes in very late. We got in around midnight and did not want to drive at all. They have a shuttle to pick you up. We did ask taxi - but they won't take you because it's too close (not enough $$ for taxi). Good breakfast in the morning, help you get going.

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
29 May 2013

Dear RLCD Thank you for taking the time to review us on TripAdvisor. We are glad we could accommodate you late at night and we are happy to hear you enjoy our breakfast buffet. Thank you for choosing the Best Western Syracuse Airport Inn when you fly into Syracuse. Best, Scott Parody General Manager More

Boonville, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 24 May 2013

Due to a flight delay we had to spend the night here. Nothing wrong with this Hotel. Our room was clean with comfortable beds. The Remote Control had a special cover to keep it clean. The staff was excellent handled all the last minute customers with no problems. The next morning the buffet was ready before 4AM for all the... More

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
29 May 2013

Dear Lambert16 Thank you for taking the time to review us on TripAdvisor. We appreciate your input and I just wanted to let you know that I have shared your review with our staff members; we take great pride in providing our guests with an excellent product and services. Come stay with us the night before your next flight out.... More

North Bangor, New York, Usa
1 review
2 of 5 stars Reviewed 22 May 2013

Ok but surely not great, sorry. Must be honest, tho'. Old style, giant-backed TV didn't work right & couldn't be viewed. Restaurant tables filthy & 1 waitress very slow. Food good, but cost a small FORTUNE! Ridiculous price for small meal! Would NOT stay here again or recommend. Wish I could get my $$ back!!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
24 May 2013

Dear Norman G, We are sorry we were not able to provide you with the quality services and amenities you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are always looking for ways to improve our guest’s experience. Your satisfaction is very important to us and we... More

Travellers are raving about these Syracuse hotels

Jefferson Clinton Hotel
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d240051?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Genesee Grande Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d93811?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Parkview Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d550939?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sheraton Syracuse University Hotel & Conference Center
4 of 5 stars
Show Prices ABS:HotelCheckRates-d93833?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 20 May 2013

Stay at this hotel on May 17th & 18th. Pros: location - very close to the airport & shopping Staff was friendly and morning staff worked very hard to ensure everyone was happy w/breakfast Con: very small room. Bed was suppose to be queen but it certainly didn't seem like it. Bed was old and middle caves in. Hotel is... More

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
24 May 2013

Dear Scott Erin H, Thank you for taking the time to share your comments and feedback with us. I have shared your remarks with our staff to ensure that all of our guests exit the courtyard at a reasonable hour. Your feedback is an important component of the ongoing learning process. I apologize for not meeting your expectations during your... More

Vancouver, Washington
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 15 May 2013

If you need a place to stay the night that is close to the Syracuse airport you won't find anything closer than the Best Western. It is only a couple hundred yards to the terminal. Unless you want to there is no need to walk as they have a shuttle that only takes a couple minutes each way. The rooms... More

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
17 May 2013

Dear Bill D On behalf of the Best Western Syracuse Airport Inn we would like to express our sincere apologies for the housekeeping issue you experienced during your stay with us. We do our best to meet our guest’s expectations and apologize that we did not meet yours during your stay. We certainly hope that the rest of your stay... More

New Orleans
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 11 May 2013

This hotel is incredibly dated and could use a complete renovation. The rooms, while fairly spacious, are kind of retro - popcorn ceilings, non-flat screen TVs, old telephones, etc. We found a random old beverage bottle under one of the beds. We could hear everything happening in the hallway. The beds were decently comfortable, except that I think they try... More

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
12 May 2013

May 12th, 2013 Dear corklevy, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is important to us, and we take your comments on our efforts and amenity quality into consideration as we constantly look for new ways to meet our guest's expectations. I apologize for any discomfort... More

Miami, Florida
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

We stayed here on the final leg of our trip north because of the rate and I had stayed there previously. The desk clerk reminded each person at check in about the on site restaurant which was open until late. After finding our room, my husband and I went downstairs for a light dinner. A flight crew was there and... More

Was this review helpful? Yes
BWSAIGM, General Manager at BEST WESTERN Syracuse Airport Inn, responded to this review
29 May 2013

Dear naturalbeauty53, We appreciate your review of our restaurant and staff and I wanted to let you know that I have shared your comments with our staff members; we take great pride in providing our guests with excellent food and service. I’m very sorry to hear the latter did not meet your expectations. Thank you again for your time and... More

 
 
BEST WESTERN Syracuse Airport Inn
Check-in Check-in Check-out Check-out
 
 
Red Roof Inn Syracuse
Great value on a similar hotel
Syracuse, Finger Lakes
4 of 5 stars 157 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Syracuse
Family-friendly
Jefferson Clinton Hotel
Jefferson Clinton Hotel 4.5 of 5 stars 192 reviews
Near the beach
Knights Inn Syracuse / Liverpool
Knights Inn Syracuse / Liverpool 4.0 of 5 stars 113 reviews
Great value
Parkview Hotel
Parkview Hotel 4.0 of 5 stars 164 reviews
Show Prices ABS:HotelCheckRates-d240051?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d99057?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d550939?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Syracuse hotels
Holiday Inn Express Syracuse Air... 3.5 of 5 stars 73 reviews Ramada Syracuse 4.0 of 5 stars 262 reviews Hampton Inn & Suites Syracuse Er... 4.0 of 5 stars 144 reviews Red Roof Inn Syracuse 4.0 of 5 stars 157 reviews
Show Prices ABS:HotelCheckRates-d640113?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93829?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1724372?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d240053?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 31 hotels in Syracuse, ranked by popularity

Been to BEST WESTERN Syracuse Airport Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Syracuse Airport Inn

Also Known As:
Best Western Syracuse Airport Hotel
Best Western Syracuse Airport Hotel Syracuse
Best Western Syracuse
Best Western North Syracuse
Syracuse Best Western
North Syracuse Best Western
Best Western Syracuse Airport
Address: 900 Col Eileen Collins Boulevard, Syracuse Hancock International Airport, Syracuse, NY 13212
Phone Number:
Region: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #18 of 31 hotels in Syracuse
Price Range: £
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Expedia, Cheap Tickets, Best Western, Agoda, HotelsClick and Hotels.com so you can book your BEST WESTERN Syracuse Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage BEST WESTERN Syracuse Airport Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN Syracuse Airport Inn
See lowest price for your stay*
Check-in Check-in Check-out Check-out
Show Prices