BEST WESTERN Syracuse Airport Inn (NY) - Hotel Reviews

Also Known As:: Best Western Syracuse Airport Hotel; Best Western Syracuse Airport Hotel Syracuse; Best Western Syracuse; Best Western North Syracuse; Syracuse Best Western; North Syracuse Best Western; Best Western Syracuse Airport

Address: 900 Col Eileen Collins Boulevard, Syracuse Hancock International Airport, Syracuse, NY 13212

Phone Number:

Region: United States > New York > Finger Lakes > Syracuse

Amenities:

Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #18 of 31 hotels in Syracuse

Price Range: £

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Booking.com, Priceline, Expedia, Cheap Tickets, Best Western, Agoda, HotelsClick and Hotels.com so you can book your BEST WESTERN Syracuse Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

moppiesue

Ithaca, New York

Contributor

11 reviews

7 hotel reviews

Reviews in 7 cities

7 helpful votes

“Convenient location for early flights but dont expect grandeur”

Reviewed 18 June 2013 NEW

Great for early morning departures as it saves you some sleep but hotel overall quite run down and crummy. Floors nasty as well as room and decor. Breakfast is not Hampton but will get you fed in a pinch. Front desk folks are not professional and not trained in customer service as they are used to people having no choice... More

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kristen033

Utica, NY

17 reviews

8 hotel reviews

Reviews in 11 cities

8 helpful votes

“Cant beat location”

Reviewed 14 June 2013 NEW via mobile

For an early flight, this place is the best. You can literally walk to the airport. Room was nothing special, but clean and worth price. Left car there and saved a few bucks by not parking in the garage.

Dear Kristen033 I just wanted to thank you so very much for taking the time to review us on TripAdvisor. I know that you are busy and I cannot tell you how incredibly important your feedback is! Thank you for the great review you gave us. I’m glad you took advantage of our most popular package. I just wanted to... More

cyclist6049

Austin, Texas

Senior Contributor

25 reviews

24 hotel reviews

Reviews in 23 cities

11 helpful votes

“If you get stuck at the Syracuse airport”

Reviewed 14 June 2013 NEW

Due to flight delays we were "stuck" at the Syracuse airport. This has happened to us before so we knew that the only place to stay nearby was this airport inn. The inn is very dated and tired looking, but the staff is friendly and the room was clean.

Dear cyclist6049, Thank you for taking the time to share feedback on your recent stay with us at the Best Western Syracuse Airport Inn via TripAdvisor. We appreciate your input and I have shared your review with our staff members; we take great pride in providing our guests with an excellent product and services. Best, Scott Parody General Manager More

RLCD

Carlsbad, California

Top Contributor

93 reviews

25 hotel reviews

Reviews in 41 cities

18 helpful votes

“Good, clean, quiet, comfortable”

Reviewed 28 May 2013

Great place to stay when your flight comes in very late. We got in around midnight and did not want to drive at all. They have a shuttle to pick you up. We did ask taxi - but they won't take you because it's too close (not enough $$ for taxi). Good breakfast in the morning, help you get going.

Dear RLCD Thank you for taking the time to review us on TripAdvisor. We are glad we could accommodate you late at night and we are happy to hear you enjoy our breakfast buffet. Thank you for choosing the Best Western Syracuse Airport Inn when you fly into Syracuse. Best, Scott Parody General Manager More

Lambert16

Boonville, New York

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

3 helpful votes

“Good Hotel”

Reviewed 24 May 2013

Due to a flight delay we had to spend the night here. Nothing wrong with this Hotel. Our room was clean with comfortable beds. The Remote Control had a special cover to keep it clean. The staff was excellent handled all the last minute customers with no problems. The next morning the buffet was ready before 4AM for all the... More

Dear Lambert16 Thank you for taking the time to review us on TripAdvisor. We appreciate your input and I just wanted to let you know that I have shared your review with our staff members; we take great pride in providing our guests with an excellent product and services. Come stay with us the night before your next flight out.... More

Norman G

North Bangor, New York, Usa

1 review

“Not best stay.”

Reviewed 22 May 2013

Ok but surely not great, sorry. Must be honest, tho'. Old style, giant-backed TV didn't work right & couldn't be viewed. Restaurant tables filthy & 1 waitress very slow. Food good, but cost a small FORTUNE! Ridiculous price for small meal! Would NOT stay here again or recommend. Wish I could get my $$ back!!

Review collected in partnership with Best Western

Dear Norman G, We are sorry we were not able to provide you with the quality services and amenities you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are always looking for ways to improve our guest’s experience. Your satisfaction is very important to us and we... More

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Scott Erin H

Ottawa, Canada

3 reviews

3 hotel reviews

Reviews in 3 cities

5 helpful votes

“worst night sleep ever”

Reviewed 20 May 2013

Stay at this hotel on May 17th & 18th. Pros: location - very close to the airport & shopping Staff was friendly and morning staff worked very hard to ensure everyone was happy w/breakfast Con: very small room. Bed was suppose to be queen but it certainly didn't seem like it. Bed was old and middle caves in. Hotel is... More

Dear Scott Erin H, Thank you for taking the time to share your comments and feedback with us. I have shared your remarks with our staff to ensure that all of our guests exit the courtyard at a reasonable hour. Your feedback is an important component of the ongoing learning process. I apologize for not meeting your expectations during your... More

Bill D

Vancouver, Washington

28 reviews

17 hotel reviews

Reviews in 15 cities

“Old Rooms But Great Location”

Reviewed 15 May 2013

If you need a place to stay the night that is close to the Syracuse airport you won't find anything closer than the Best Western. It is only a couple hundred yards to the terminal. Unless you want to there is no need to walk as they have a shuttle that only takes a couple minutes each way. The rooms... More

Dear Bill D On behalf of the Best Western Syracuse Airport Inn we would like to express our sincere apologies for the housekeeping issue you experienced during your stay with us. We do our best to meet our guest’s expectations and apologize that we did not meet yours during your stay. We certainly hope that the rest of your stay... More

corklevy

New Orleans

29 reviews

22 hotel reviews

17 helpful votes

“Needs an Overhaul”

Reviewed 11 May 2013

This hotel is incredibly dated and could use a complete renovation. The rooms, while fairly spacious, are kind of retro - popcorn ceilings, non-flat screen TVs, old telephones, etc. We found a random old beverage bottle under one of the beds. We could hear everything happening in the hallway. The beds were decently comfortable, except that I think they try... More

May 12th, 2013 Dear corklevy, Thank you for reaching out to share feedback on your recent stay with us via TripAdvisor. Please know that your satisfaction is important to us, and we take your comments on our efforts and amenity quality into consideration as we constantly look for new ways to meet our guest's expectations. I apologize for any discomfort... More

naturalbeauty53

Miami, Florida

6 hotel reviews

2 helpful votes

“Good Value But Dine Elsewhere”

Reviewed 7 May 2013

We stayed here on the final leg of our trip north because of the rate and I had stayed there previously. The desk clerk reminded each person at check in about the on site restaurant which was open until late. After finding our room, my husband and I went downstairs for a light dinner. A flight crew was there and... More

Dear naturalbeauty53, We appreciate your review of our restaurant and staff and I wanted to let you know that I have shared your comments with our staff members; we take great pride in providing our guests with excellent food and service. I’m very sorry to hear the latter did not meet your expectations. Thank you again for your time and... More

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BEST WESTERN Syracuse Airport Inn Hotel Reviews

BEST WESTERN Syracuse Airport Inn

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