Only "negative" is actually getting to the hotel, once you are there, it is an above average Holiday Inn Express. It is a bit tricky once off the highway, and both my GPS and Google maps on my phone pinpointed the hotel on the correct road, but off a bit in it's location. But it is in clear view on... More

Stayed here for a couple of nights on our way to Niagara falls. For the price we paid, this was an excellent stay. Great employees, awesome breakfast, very clean and well maintained rooms, pool and spa, very close to the freeway. The only thing missing is they don't have a restaurant attached but there is one next door. When I... More

We travel a good amount and this was one of the better Holiday Inn Express hotels we stayed in. The staff were all very friendly and helpful, the rooms were pretty standard but very clean, and the breakfast was great. We didn't use the pool but it looked pretty big for a Holiday Inn. The hotel is kind of in... More

I am sorry to write this review, but it needs to be said. The hotel has nice "bones" and a nice lobby with a terrific breakfast. It's very clear that this hotel has significant deferred maintenance issues. The hallway walls are banged up with carts marks (I assume that this is from the housekeeping carts, it is obvious, but needs... More

My wife and I stayed here one night for a trip to Syracuse - our last experience in a Syracuse hotel was not a great one (should have rated it much lower in hindsight), so we were hopeful that the Holiday Inn Express would be different. Overall, it was better, but there is definitely room for improvement. Pros: - Well... More

Hotel was well priced, loved that breakfast was included. Only negative comment on the room - no fan in the bathroom - with 4 people (2 adults 2 kids) you need a fan in the bathroom. Locationw as not what we expected, in the middle of a field - but within reasonable distance from shopping and great food.

i had the best stay ever.i stayed 3 weeks and didnt want to leave Christine kuczynski made sure i got the best directions to eat maria had my room clean the two joes did a wonderful breakfast thanks to all the staff jess erica tristan alyssa great job im coming back next time im in syracuse ny

Very nice hotel. Friendly and helpful staff. The breakfast was awesome and included. When we got there the room we had booked therough the 800 number was not available so was a little dispointed but not for long as John gave us a great room with a cot that was like another bed. The pool was nice and the restaurant... More

This hotel was clean, the staff was friendly, the Pool was decent sized (but freezing). My only complaint is the lack of towels. We had 4 people in our room who needed to shower and went swimming. Twice I asked for extra towels so we could have dry ones to shower with and swim the next day. The girl gave... More