For $118.75 per night plus taxes, I expected a clean, small room with basic furnishings - I wasn't expecting much - after all, it is a Holiday Inn. What I got instead was used nose strips stuck to the malfunctioning heater/air conditioner, terrible housekeeping, screaming children until all hours of the night running through the hallways and a completely unresponsive... more

We booked our team at this hotel for a weekend hockey tournament. The people at the hotel were friendly and always seemed more than willing to go the extra mile to say hello and help our group. They let us order food for the entire group and use the ballroom to our selfs. One of the main reasons was the... more

Our family visited the Holiday Inn Carrier Circle for a long weekend of shopping in November 2005. While the hotel is a bit older than some others in the area, such as the Embassy Suites, we found the staff to be very friendly and the rooms clean and more than adequate during our stay. The indoor pool is large and... more

Here are examples of problems I encountered. This also will list problems experienced by other people who attended a wedding this weekend. 1. Several rooms were not available for check-in at 300pm. Fortunately, mine was. I think in part due to my being a Priority Club member. 2. My AC did not work correctly. Several other people complained of the... more

We stayed in Syracuse for the kids hockey tournaments. Had a great time at the rink, they were well staffed and accomodated all the needs of the teams. My team stayed at the Holiday Inn, it was a great place to stay. The team was able to swim in the pool and occupy their time in the game room area.... more

My terrible experience started when I went to check in. I had to wait 2 hours to be checked in and the staff was completely rude and not understanding of my concerns. When I finally got checked in, my key wasn't even working for my room!!!!! I made 4 trips to the front desk in order to check in!!!! When... more

I booked this room through a discount travel club and this room was a tremendous value at the discounted price. When we first arrived, bleary-eyed at 1 in the morning, I was tired and turned off by the harsh florescence of the overhead light, the meatlocker temperature of the room, and the absence of bright tones -- everything seemed brown... more

I was in Syracuse for a soccer tournament and this was one of the sponsor hotels. The property was very clean and the staff very helpful and friendly. The pool area wasn't terribly large but given the number of kids that were on site, the pool itself was not overrun. They have a nice restaurant and room service. I was... more