This was our first experience at a Springhill Suite, although we have stayed at many other Marriott properties. When we booked through a third-party service, they suggested this hotel because it had rooms with 2 double beds & a pull-out sofa. We were told we could get a roll-away as well, but found out upon check-in that this was not...
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Dear baystater,
I have read your review and appreciate your comments. I would like to apologize for the miscommunication regarding your request for roll away beds. I would like to inform you that we have taken appropriate action on making sure that we do not have roll away beds as a requested option on our website and third party channels....
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Last minute plans to spend some holiday time in New York City but not wanting the expense of staying there, we decided that staying in Tarrytown and taking the Hudson River Railroad into the City would be a pleasant alternative and it was more than pleasant.
The hotel staff was extremely friendly and welcoming. Our rooms were very clean and...
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Dear Jean B,
Thank you so much for taking time out and adding your comments on tripadvisor regarding your stay. I was so delighted to hear that you had a wonderful stay with us while visiting New York City for the holidays. I look forward in having you back as our guests again.
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I stayed in Springhilll suites in TarryTown for a few days. It was a very pleasant stay. I had my girlfriend accompany me, and she was happy with the accommodations as well.
Here are the key points highlighting the pros & cons.
Pros:
1) iPod stand alarm radio was broken when i arrived to the room. I reported it to...
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Dear web_guru_123,
I have read your review and appreciate your feedback regarding your stay. I would like to say that unfortunately we do not have a bell man on staff due to our hotel being a select service, but I have informed my staff that if someone needs help with their baggage to have someone on staff help them. I...
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Very clean, room was spotless, bed was comfy and staff very accommodating.
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Dear gary1217,
I have read your review and are very happy to know that you enjoyed your stay. I look forward in having you as our guest in the near future.
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We arrived at 10:30 and went through registration quickly. We were staying here apparently with several volley ball girls teams. However, we did not hear any noise an slept very well. The breakfast bar was well stocked and had good variety. Covered and uncovered parking was convenient. Rooms recently remodeled so everything we nice a neat.
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Dear Artist5320,
Thank you for taking time out to post your comments regarding your stay. I am very pleased to hear that you enjoyed a good night sleep along with our complimentary breakfast. My staff and I look forward in having the opportunity in having you as our guests again in the future.
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This is a good hotel, great for business travellers during the week. Also great for people wanting to stay outside of NYC and take the train in to the city. Rooms are nice and clean. If you are going to stay here keep in mind that the Libby is on the third floor. Some of the rooms on the floors...
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Dear Novakat93,
I appreciate your feedback and I am delighted that you enjoyed your stay with us. My staff and I look forward in having you as our guest again in the near future.
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We booked our first vacation this year - two days in Hudson Valley with our son who is seven and autistic. We got to the hotel at 3 p.m. and found our room to be very clean and nice. Large room with microwave, mini-fridge, large flat screen, king size bed and pull out queen sleeper. Within forty five minutes 250...
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Dear AndrewMo,
I reviewed your comment regarding your stay with us and I apologize for the disturbance that the group caused. We do take all comments seriously and appreciate all the feedback we can get. Thank you for addressing the issue with my staff and I am sorry that it was not handle correctly. I understand that your stay was...
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So, we were told they recently remodeled their interior and they did. Super nice rooms and very spacious. If needing a hotel for a a group this is definitely the place as very reasonable group rates. Free breakfast and shuttle is included. Cannot say enough good things about this place and I am typically not one to provide such high...
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Dear Michael B,
Thank you for your feedback and taking the time to post your comments. My staff and I were very pleased to hear that you enjoyed stay at our newly renovated hotel. I am happy to hear that you were able to enjoy some of our many amenities that we have to offer. We look forward in having...
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What an amazing hotel and staff! The luxurious suites with the best color scheme I've seen yet, full continental breakfast with a huge eating area, bright and well stocked gym(first gym I've been in that had 2 ellipticals - and all the equipment looked brand new), pool and hottub with the most comfortable pool furniture, laundry room, daily urn of...
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Dear Gay_11,
My staff and I were happy to hear that you enjoyed your stay with us and thank you for taking time to post your comments. We were pleased to hear that you enjoy the new look at the SpringHill Suites in Tarrytown and enjoyed our many amenities that we have to offer. We look forward in having you...
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The hotel was spotless, neat and well managed. The desk staff were outstanding both morning and evening. The roon generous in size and well appointed. The breakfast area was large with a most pleasant ambience. The free breakfast was superb and well tended by staff. My wife and I were absolutely amazed at the quality of our visit at this...
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Dear Mr. Moore,
We read your review and are very happy to know that you enjoyed your time at the Tarrytown SpringHill Suites. We appreciate your feedback and taking the time to post your comments. We look forward in having you back as our guest again soon.
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