This hotel provided top notch service, very attentive. The bed and all the pillows were very comfortable providing a great nights sleep. I love the French doors going into the bathroom. The desk and chair provided great comfort while working.
With so many great things going, here is the downside (my perspective) - the walls were thin allowing to hear...
More
Hello Boomerang025,
Thank you for taking the time to post a review on Trip Advisor. I am glad to hear that you enjoyed your stay. You can actually purchase the bed and pillows for your home! They are pretty comfy!
I understand all of your concerns and have shared with my team. We are actually working on resetting the televisions...
More
We stayed here on our way home from Boston. It was right off the main road, so good for us. Lots of tabletops to put your things in the room. Beds were great, very new and clean. Free coffee or tea and fruit in the lobby as we arrived. SPG club members must pay an extra $30 to get a...
More
Dear Delgal,
Thank you for taking the time to post a review on Trip Advisor. We always appreciate the feedback. Your review is very honest and accurate of our hotel. If you are an SPG member, we also offer upgrades to the Club Level. Maybe next time!
Please feel free to reach out with any questions regarding your next stay....
More
I was here for business for one night and I could tell as soon as I walked in that it was going to be a good experience. Check in was fast an easy. Ate dinner at the bar and food and service was great. The rooms were big and clean and loved the free Internet access as I am an...
More
Dear Jayson R,
Thank you for taking the time to post a review about the Sheraton Tarrytown on Trip Advisor! I am so glad that you enjoyed your stay and had a good experience. We strive to create a good experience for every guest. It is good to hear that our efforts pay off sometimes!
Thank you, again. We look...
More
My husband and I stayed at the Sheraton this past weekend and must say that it was one of the most pleasant stays I've experienced in a long while. I've traveled lots in my life, both business and pleasure and I have to say that this hotel ranks up there with the best. It is new and clean and the...
More
Dear Greenidpr,
Thank you for taking the time to post a review on Trip Advisor. I am so glad that you enjoyed your stay! I will also give a special recognition to Randy and Sami! They are wonderful, and we are lucky to have them.
Please feel free to reach out should we be able to assist with anything in...
More
Stayed 2 weekend nights . Unfriendly staff at the front desk . would not move an extra inch to offer help, like you are really annoying them. Was very surprised that no refrigerator in the room, available upon request ( in 4 star hotel?) when asked for plates ( only plates) was told that delivery charge will be added (...
More
Dear a y,
Thank you for taking the time to post a response. I want to whole-heartedly apologize for your experience. It is not policy to charge delivery charges on plates, and I personally think that is horrible. I agree with you and have discussed with the restaurant so we can address with the staff. I also agree with you...
More
Everything was right, from service to quality to cleanliness. This will be our #1 choice for staying in the area in the future
More
Dear HeidiNYC,
Thank you for taking the time to post a review on the Sheraton Tarrytown. I am glad that you were so pleased with your stay that you have chosen to keep us as your #1 choice in the area! That is a pretty big compliment to us!
We look forward to having you stay with us again in...
More
Went to the sheraton for the new years weekend, made it a long weekend there. When we arrived everything was in order and i had been upgraded to the club lounge which is on the 6th floor were you are able to get special extra's during your stay such as free drinks, breakfest, etc. It was very nice, rooms are...
More
Dear Supachic311,
Thank you for taking the time to review the Sheraton Tarrytown. Your review was extremely accurate, and we appreciate your honesty! Thank you for your information regarding our waitstaff. We are currently going through a transition in the restaurant and appreciate any criticism. We can only get better from here!
We look forward to having you stay with...
More
We stayed here in early December for one night on our way south from Massachusetts. We are SPG Gold so we were upgraded to the club floor for the night. We had complimentary appetizers and soft drinks in the evening, then a light breakfast in the morning.
The room was comfortable, BUT...it had a slight mildew problem....
The staff is...
More
Dear Capmalia,
Thank you for taking the time to post a review with Tripadvisor. I apologize that your room had some mildew. We are a 4 year old hotel, and are in the process of going through the rooms, floor by floor, to thouroughly clean them, above normal daily cleaning. In the future, please feel free to let the desk...
More
My husband and I stayed at the Sheraton Tarrytown during a recent trip to NYC. The location was great, close to the commuter rail station which was a perfect way to quickly get to NYC. The hotel also has a free shuttle, which will take you to the station, and the driver was excellent! Very friendly and helpful, with great...
More
Dear hfxshopgirl,
Thank you for taking the time to post a review on Tripadvisor. Your review was extremely positive and we always appreciate those! I am glad that you were able to utilize our shuttle to the train station. We are definitely in a convenient location for that! I am glad that you were able to get a great rate...
More
I used this hotel to explore the Hudson River Valley. It's a pretty new hotel, and convenient to the highway. On arrival, the small lobby was jam-packed and I realized I was checking in on a Saturday at the birthday/bar mitzvah/group meeting location of choice for Tarrytown! there must have been at least six different group things going on. No...
More
Dear Kapohokine,
Thank you for taking the time to post a response on Tripadvisor.com. Your review was very honest and painted an extremely accurate portrait of the Sheraton Tarrytown. I will definitely pass on your comments on the front desk. I am glad that they were able to get you checked in and up to your room as quickly as...
More
301 Reviews
135 Reviews
94 Reviews
