Have stayed at the hotel several times over the past 6 years (at least 2x month). It has dramatically gone done. There are usually 2-3 of us to the tune of several thousands of dollars per year. The comps have gone done, the rooms are dirty and smell and the carpets are disgusting. Don't walk on the carpet barefooted. Also,... more

We found that everything at the hotel/casino/restaurants was very much over priced and over rated. With the exception of very few of the staff ( who were great ) we found many to be not very professional or friendly. The pool area seemed fairly dirty for a resort and the life guard on duty the day we were there was... more

I spent three nights at Turning Stone for a conference. All the events were held in the hotel and events center, and the hosting group negotiated a room rate that was attractive ($108). I have attended the same conference at Turning Stone in the past, so I was familiar with the facility. This was my second time staying at the... more

We visited in late September with Family. Had some free rooms from a family member that had some gambling comps. The hotel room was dated, but you can't really avoid that unless they undergo a massive remodeling. I'm always disappointed when rooms don't include a fridge, but we did get one for a nominal $5 charge. Internet was free. But... more

After being brought to my corner room on the 19th floor of the tower, I drew back the curtains to find about 50 dead, and dying, flies on both window sills. Then I noticed quite a few dead and dying flies all around. I called the desk and they had a bellman bring me to another corner room on the... more

Stayed at Turning Stone for a couple of nights with my wife and the room was wonderful, the Front Desk Agents were very friendly and helpful and the Bellmen were quick and very polite. However the Valet service took forever! I waited for my car to be delivered for over 20 minutes and when I asked what was taking so... more

Worst staff of all time, stay home. > My wife Nicole was changing by the closet (& front door) while I was in > the shower. One of your bellman came up to deliver the care gift bag > from the bride/groom, but instead of knocking on the door, barged his > way in to my wife naked. The bellman... more

We stayed at the Turning Stone Hotel last week and were pleasantly surprised at the beauty of the hotel. The desk staff was congenial and both check in and check out was a breeze. The room was clean, quiet and very comfortable, but the mattress was a little too soft for our taste. more

My husband and I were told about Turning Stone through a friend. We were told that there was no alcohol available on property so we simply brought our own. When checking in ( which was quick and painless) we were asked if we wanted to join the Diamond Club..no charge. By joining you were able to eat at five restaurants... more