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All 6 Verona hotels

The Hotel at Turning Stone Resort

5218 Patrick Rd, Verona, NY 13478
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The Hotel at Turning Stone Resort
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68%
Ranked #6 of 6 hotels in Verona
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115 reviews from our community

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Traveller rating
    39
    39
    27
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Date Rating
Hartford County CT
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 17 June 2013 NEW

I came here for a conference and having stayed at a different casino hotel I was expecting a little bit more. The staff was very friendly and helpful but I wasn’t that impressed with the room itself or the lack of amenities. Though the room itself was clean, the bed was not comfortable and the walls were so thin we... More

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Batavia, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 15 June 2013 NEW

Great room, excellent service. Love the casino. I also enjoy the jogging path that was around the facility. It enabled me to get in my routine without any problems. The service during our business programs were also excellent.

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Rochester, New York
2 reviews
5 of 5 stars Reviewed 14 June 2013 NEW

Our stay at Turning Stone was incredible. We played bingo and lots of fun doimg that, would of been betterif we won lol. Our room was awsome, nice and clean and roomy. We had a sos os prime rib dinner att the imperial. my wife had to send her meat back due to it was real fatty. Then when she... More

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Ottawa, Canada
1 review
5 of 5 stars Reviewed 14 June 2013 NEW

The focus of the resort in my estimation is the Casino and it is very well equipped with slots and table games of all kinds. The hotel is the the cheapest of the three hotels on site, and is right at the gaming floor. The rooms are well appointed and clean and the beds are very comfortable. If you want... More

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Clifton Park, New York
2 reviews
4 of 5 stars Reviewed 9 June 2013

my wife and I had a great experience. rooms were very nice. front desk called when we arrived to make sure everything was ok part of the expertience was the scenic trip there. a great ride. we ate at the emerald and once again had a fantastic meal with great service.

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Lisle, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 June 2013

enjoyable adventure...it's a great venue for a concert, not a bad seat in the house rooms were comfy and clean late check out was granted without any problem a refridgerator was brought to us without charge for medication we had with us rooms were clean coffee and tea provided in the room for morning and more given upon request ample... More

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Corning, New York
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 June 2013

Rooms were very nice & clean once we got in them. I went to desk 3 times last time at 5:30 rooms weren't ready yet. i told them I was sending my wife back she would not have I. D. they typed her name in & what I said but still I had to go to desk leave my tourney... More

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TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review
4 June 2013

We are very sorry to learn about your check-in experience. We take your comments very seriously and we can certainly understand your frustration. Our Front Office Manager, Kim Lane, would appreciate an opportunity to speak to you personally. If you would please take a moment to contact her at 1-800-771-7711. We hope to hear from you soon! More

Malone, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 31 May 2013

Went to a concert and stayed over. Room was just so, so!! The A/C unit was very very load and we could not shut it off. We were told by front desk all the rooms are the same and there was nothing they could do about A/C unit!!! Food was priced out of this world at all 3 areas in... More

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TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review
14 June 2013

Thank you for taking the time to comment on your recent stay. We're very sorry to learn about the issues that you encountered. Our Front Office Manager, Kim Lane, has attempted to get in contact with you to address your concerns personally. Unfortunately, she has been unable to reach you. If you would take a moment to return her call,... More

Watertown, New York, United States
1 review
4 of 5 stars Reviewed 29 May 2013

We have stayed at the hotel many many times and I have never had any issues ,rooms are always clean,staff is always friendly.I would however like to complain about the making of the reservations.My husband and I recently booked another room for a concert and when I was done on the phone the lady stated what the reservations were for... More

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TS_Management, Manager at The Hotel at Turning Stone Resort, responded to this review
14 June 2013

We are very sorry to hear about the error with your room type and your experience at check-in. We understand that you have since spoken to our Front Office Manager who has addressed these issues personally. We are happy to hear that your other experiences have all been positive and that you have since decided that you will indeed return.... More

Queensbury, New York
Top Contributor
67 reviews 67 reviews
19 hotel reviews
Reviews in 32 cities Reviews in 32 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 28 May 2013

First time staying at Turning Stone. This was a last minute stay and we had no problem booking a room. The hotel staff were friendly and accommodating. If you staying overnight the valet parking is free, which was welcomed as we arrived quite late. The room was large, clean and well appointed. The bed was very comfortable. I found the... More

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The Hotel at Turning Stone Resort
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The Lodge at Turning Stone
Great value on a similar hotel
Verona, NY
4.5 of 5 stars 206 Reviews
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Additional Information about The Hotel at Turning Stone Resort

Address: 5218 Patrick Rd, Verona, NY 13478
Region: United States > New York > Verona
Hotel Style:
Ranked #6 of 6 hotels in Verona
Price Range: ££
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