Booked this hotel as a stopover on a trip from NY to Toronto. Had stayed in Victor NY before so was aware of surroundings. This hotel is quite new so is still in immaculate condition. Check in was efficient and courteous. Rooms nice, clean and spacious. Enjoyed a swim in the pool, which was a nice wee added bonus after... more

Stayed for 3 nights in early June, when we attended a wedding in Rochester. Husband is an ICH employee, and this was the only hotel available at the employee rate. We were not thrilled about the location, but soon discovered that it was just a short trip to everywhere in Rochester that we needed to go. Staff was very friendly... more

We spent the night here en route from Connecticut to Michigan and feel like we stumbled on a gem. We had no trouble with the reservation despite having made it hours earlier. The room was everything we could ask for: clean, non-smoking, outfitted with comfortable beds, quiet, safe and with a nice bathroom. It was easily accessible off the NY... more

Good location, just off the Thruway. Besides the usual good quality of a Holiday Inn Express this hotel was nothing particularly special. Unlike other HIE's this place didn't have 24 hour coffee and tea available (none that we could see). Also the elevator was super slow (just two floors but it took forever to open the doors and to go... more

We have stayed here six times within the past two years, and will be back in the future. Although all Holiday Inn Express locations have the same main features, this one stands out due to the terrific staff. They are friendly, always courteous, and above all, most helpful. They go the extra mile to ensure that your stay is more... more

Just a quick warning about this hotel: We booked a stay for a Thursday in May of this year. Our plan was to leave Ohio Thursday morning and arrive in Vermont the next day. We realized that we couldn't quite make it to Victor, which is near Rochester, NY, and called to cancel our reservation. The hotel manager told us... more

Hotel was new and clean. Front desk staff was accomodating and cleaning staff went the extra mile. The included hot breakfast was good (Cinnimon Roles!) There is a Denny's across the street and it is within a pretty simple drive to the sites in the Palmyra area. more

For $184 a night with adult and kids ski tickets thrown in the first day and adult tickets only the second day, I thought it was a pretty good deal. They can also print out additional (paid) tickets for you at reception, which saves a bunch of time at Bristol Mountain when you get there. The hot breakfast was excellent,... more

What a beautiful hotel! The hotel was immaculate - the rooms were fresh and spotless. All the towels and bed linens appeared to be brand new - it was such a great experience. The breakfast in the mornings was plentiful and again the breakfast area was kept spotless. Our first morning, a woman was touching an english muffin and put... more