I called to make a reservation & was connected to the reservation department. Obviously the guy on the other end of the line had an attitude issue. He was very impatient to answer my questions about the hotel & was unwilling to give details beyond the room rate. Finally, he connected me to the reception to get rid of me.... More

and reading the previous comment i agree that its best to try to avoid local holidays( happened to me in january) i was lucky as missed a big crowd and found a lovely, quiet relaxing as usual residence with lovely staff, a charming and good chef and had fun listening to the witty and quite dashing manager speech as the... More

The crisis has sorted out fate of Residence des Cascades...sadly. Changes of management of Soma Bay Estate were obvious by massive arrival of local customers for the Easter weekend. Situations which seemed hard to cope with as the shortage of staff was ovious as well, with downgrade of services as well. Sadly this little paradise changed into an overcrowded hotel,... More

A lovely destination and one of the best beaches ever. The variety of food and cuisines offered is not that much but overall was a good experience and very friendly staff The spa is a world class facility

Smartly designed hotel, with spacous and stylish rooms. Friendly and helpful staff with excellent attitude. The experienced and demanding management's touch can be felt all around, whether it's the pool service, housekeeping, cuisine, bars, reception... Everything flawless. The golf course is difficult, yet very enjoyable, offering a different challenge with every round. The state of the fairwas and greens was... More

We have spent 1 week at la residence des cascades, it's our fifth one in this hotel. Sea view room (upgrade from a lateral view) in half board. Modern and very comfortable rooms, king size bed, bath and separate shower. Warm welcome a the airport an direct transfer to the hotel in a comfortable jeep. Dinner served, buffet style. Excellent... More

I have stayed in the somabaycascades about 8 times over the past 6 years and it was a piece of heaven, superb service, superb food and excellent spa facility, and most of all the clientele blended in perfectly in a serene environment This time my stay was more of a disturbing unpleasant vacation. The clientele are a mix of mostly... More

This hotel is one of the best spots to relax , no music , only pool and a good gulf area , nice restaurant and the staff are marvelous , I have never seen this good customer service in any hotel in egypt , they just help you to reach any thing you need , the food is good despite... More

very nice residence, beautiful location, nice swimming pool, italian chef with wonderful dishes, cleaning service perfect, free Wi-Fi only in the lobby, bus service to the beachs, free gym and sauna, SPA very nice etc. etc.