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The St. Regis Mauritius Resort

5.0 of 5
Casa Noyale, Le Morne, Mauritius
Hotel amenities
The St. Regis Mauritius Resort
Ranked #4 of 9 hotels in Le Morne
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101 reviews from our community

    Trip type
Traveller rating
    64
    16
    13
    6
    2
Date Rating
sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 May 2013 NEW

Living as an expat for over 30 years and with two sons in the hospitality business I have seen quite a number of hotels. The new St. Regis in Mauritius tops them all. For a relaxed beach vacation and to get totally pampered, there is no better place than the St. Regis. The location on a large stretch of safe... More

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london
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

I had the pleasure of visiting this resort in February and have only just got round to constructing a review. On arrival the layout is impressive, colonial style detached properties on a lovely clean beach. On my visit the resort was about 45% occupied and the staff were extremely nice, in addition there are four resturants to choose from. There... More

Was this review helpful? Yes 1
London
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

Arrival at the hotel set the high standard for the rest of the holiday. The staff were very welcoming and greeted us with ‘Mr & Mrs Barber I assume?’, showing that they were on the ball and expecting us. Rather than doing any paperwork, we were shown into breakfast. The Manoir is beautiful and on the first morning the waves... More

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See 3 more reviews by rbarbs for Le Morne
Brussels, Belgium
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

Take a look up the night sky over Le Morne and you'll see how many stars the St Regis Mauritius deserves: Millions!! It was an absolute amazing experience. Staff is extremely friendly, competent and caretaking - no wish remained unfulfilled. I wonder, whether you will find better service anywhere else in Mauritius. F&B is definitely another highlight. They merge local... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
24 May 2013

Dear Paul P I would like to thank you on behalf of all my team and for your generous comments. Our aim is to try to elevate all the senses and taste of all our guests and I am pleased that we have been able to provide you with an area of peace with a seamless service delivered from the... More

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

I was very hesitant to write the review and after considering it, I decided to go ahead. We stayed at St Regis in a deluxe room from the 20th - 27th March. Transfer from the airport to the hotel was around an hour and the drive was very scenic. We arrived at the hotel and it was abosultely stunning even... More

Was this review helpful? Yes 2
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
21 May 2013

Dear ZeeBear Thank you for your feedback and taking the time to post your comments. I am extremely delighted to hear that you enjoyed the hotel facilities and ambiance; and more specifically the epicurean delicacies at the resort. I share all the comments with the staff as they work exceptionally hard to make every guest at the property feel special.... More

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 19 May 2013 NEW

I am both a hotelier and a busy professional running several businesses so finding a resort that would truly enable me to disconnect from work and connect with my family was always going to be a challenge, not only do I understand what attention to detail and service means but expecting it every level is near impossible, that is until... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
20 May 2013

Dear Mohammed S Thank you so much for your kind comments. We are all delighted that we were able to provide you an area of peace where you could disconnect from work and reconnect with your loved ones. At The St. Regis, we are trying to connect our heart to everything we do and our greatest aim is to ensure... More

Miami, Florida, United States
1 review
5 of 5 stars Reviewed 18 May 2013

I am doing a honey moon trip around the world and our experience at the St Regis was probably one of the best. We spent a great week at the hotel. The place is like heaven, the food is delicious and the services excellent. We stay at the hotel the whole week and barely went outside the resort. We had... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
20 May 2013

Dear Travekers2304 Thank you so much to both of you for your lovely comments. We are over the moon that you find the place like heaven and the food delicious. Our aim is simple; we are trying to put the senses of our discerning guests in a pure state of levitation and fill their heart with positive memories by trying... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013

My Wife and I stayed in Late April as part of a large Corporate Booking. Firstly, the location is stunning being positioned on a large quiet azure lagoon with Le Morne mountain as a stunning backdrop. The quality of the hotel was exceptional. Clearly a great deal of attention and expense has been put into every aspect of this luxurious... More

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StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
20 May 2013

Dear macd2510 Thank you so much for your comments. We have read yout Trip Advisor in our morning Operations meeting and all the team was delighted that we have somehow been able to put all your senses in levitation. I was happy that you fond all our Associates polite and friendly delivering a seamless service; I have read also your... More

Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 15 May 2013

I never normally complain because I work in the service industry and I know how hard it is to please everyone so before committing to this review I wrote to the St. Regis team to give them the opportunity to respond to my concerns. The reply I received was so patronizing and clearly just fobbing me off that I decide... More

Was this review helpful? Yes 1
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
17 May 2013

Dear Pfxmarks I would like to sincerely apologize for all the inconvenience you experienced during your stay and also if we gave you the impression not to be caring in our previous answer to you. We have reviewed with our team, line by line all the very important points you raised. I fully agree with you that the breakfast is... More

Pittsburgh, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 12 May 2013

The property and beach are absolutely beautiful, but service and food is where the resort disappoints. As mentioned in previous reports, drinks took an hour to arrive, food was average at restaurants, and service in general was hit or miss. One example is that there were no beach towels one morning. We asked several staff and the consistent response was... More

Was this review helpful? Yes 2
StRegisMauritius, General Manager at The St. Regis Mauritius Resort, responded to this review
17 May 2013

Dear Amit S Thank you so much for your constructive feedback. We have reviewed this morning in our Operations Management Meeting your comments, mainly regarding the level of service you encountered on the beach. Following your comments we have reviewed our Foundation of Excellence to ensure a seamless service on the beach. The beach experience is for us one of... More

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Additional Information about The St. Regis Mauritius Resort

Also Known As:
The St. Regis Mauritius Resort Le Morne
Address: Casa Noyale, Le Morne, Mauritius
Region: Mauritius > Riviere Noire District > Le Morne
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 On the Beach Hotels in Le Morne
#4 Business Hotels in Le Morne
#4 Luxury Hotels in Le Morne
#4 Family Hotels in Le Morne
Price Range: £££
Hotel Class:5 star (5*)
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The St. Regis Mauritius Resort
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