Nice friendly staff. This location is downtown Watertown, and is showing its wear and tear. It appears they attepted to modernize the rooms, but overall this location cant seem to loose its old style musty atmosphere and its dated appearance. room service meal was good. recommend the new Candlewood suites which just opened. Much, much better, and cheaper than the... more

This hotel is definately not worth the price. When your company's pay for room they pay for the AC. I guess you need to pay extra for this service. Do not stay here during the summer. Customer beware! House keepers are extremely nice but they are not that nice take place of the missing AC. more

The Room Was Good, The Bathroom was too small... The Front desk help was so, so...If we didn't know someone who worked there and got a deal on the rooms, we wouldn't have stayed there! more

We were driving to Canada with our two kids and dog and wanted to spend the night near the border. Since Watertown is the closest major city, I started my search there and found this Best Western that accepted dogs. The first quibble was with the photo on the Best Western web site. As soon as we pulled up I... more

The front desk staff was very helpful in telling us where we could park with a camper and letting us see the room first. The pool was excellent, nice and warm and very clean. We had a great time. more

This hotel's rates matched other nice hotels in the area but was worse than much cheaper hotels. more

My wife and I have just returned from a great weekend in Watertown,N.Y. during which we welcomed home our son at Fort Drum after a 14-month deployment in Iraq,We stayed at the Best Western Carriage House Inn and were very pleasantly surprised with the accommodations and level of service we received. Our room had two double beds and, although small... more

This was the second time my wife and I have stayed at the Best Western Carriage House Inn while visiting Watertown and, as before, we were very happy with the time we spent there. Although it is certainly true that this is an older hotel and that it may not be quite as extravagant as some of the more expensive... more

Pluses: Each room has a dorm size fridge and microwave. The pool is heated. On Wednesdays during the summer, there is a farmer's market across the street from the hotel. The hotel has conference rooms available. Minuses: The rooms are small especially with two double beds. The room door opens and hit the clothes hanging in the closet. The bathroom... more