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Holiday Inn Express Hotel & Suites Webster

2.5 of 5
860 Holt Road, Webster, NY 14580
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Holiday Inn Express Hotel & Suites Webster
Ranked #2 of 4 hotels in Webster
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115 reviews from our community

    Trip type
Traveller rating
    78
    24
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    3
    8
Date Rating
Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We came up this past weekend for my cousin's graduation. I was a little worried at first because all of the hotels we were thinking of staying in around Rochester were not available. So I read a bunch of the reviews and selected this one. I could not have been more pleased. The location was great -- it is situated... More

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See 3 more reviews by kurokitty for Webster
Rochester, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

I found through another website that the hotel offers a party package...the conference room suite and adjacent king size room...for 10 kids and 2 adults, including pizza and pop in the evening, and breakfast for all in the morning, and use of the pool. I set up the contract with the sales manager, who was extremely helpful, and the process... More

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Rochester, New York
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 11 April 2013

I do not know where to start with this place. I booked it for my wedding this July. We had intended on about 200 guests and Holiday Inn Webster was more than happy to block rooms for us. This is where the problems started. Numerous times I had guests call me to tell me that they were told there was... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Webster, responded to this review
25 April 2013

Dear 705JeremyT, Thank you for your review regarding your recent stay at Holiday Inn Express Hotel & Suites Webster. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More

Baltimore, Maryland
Top Contributor
145 reviews 145 reviews
27 hotel reviews
Reviews in 65 cities Reviews in 65 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 8 April 2013

I was wary of this hotel when they built it, but its beautifully done, in a great spot, a good value to be convenient for all out of town visitors. And its very close to Wegmans and other shopping so guests have easy access to those things, and behind the hotel is North Ponds Park so guests have access to... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 5 April 2013 via mobile

Stayed at the Holiday Inn Express for a swim meet over Easter weekend and the stay was great. Staff was very friendly and the whole atmosphere was laid back while also being concerned about us as guests. Will stay again. Only draw back was the chlorine in the pool/hot tub, as it was over the top. But otherwise great.

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ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
8 April 2013

Thank you for your great review of our hotel! Our staff tries very hard to make sure that everyone's stay is laid back and tht every guest is happy with our hotel. I am so happy to hear that you got to enjoy everything that our hotel has to offer, like our pool and hot tub. I do apologize for... More

Ottawa, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 April 2013

I stayed at this hotel for 3 nights with my wife, daughter and grandson while visiting my aging mom and stepdad in Webster. I have stayed in a lot of hotels with frequent business travels overseas, in Canada and the US and I must say that I rate this particular hotel as one of the top hotels that I have... More

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ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
8 April 2013

Thank you for you wonderful review of our hotel. Our staff tries very hard to make sure that every guest has an enjoyable and relaxing stay with us. And I am so happy to hear that you and your family did enjoy their stay. Our housekeeping staff takes pride in making sure that every room is clean and comfortable for... More

Seattle, WA
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 10 March 2013

With two weeks of business in the Webster/Rochester area I chose the Holiday Inn Express as my home base. While the morning breakfast offerings were slim they did compare with other free breakfast options from other hotels. The service of the employees was above my expectations. The business center (two computers and a printer) were available and well functioning. The... More

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ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
13 March 2013

Thank you for your nice review of our hotel! Our staff tries very hard to make sure that every guest has an enjoyable and relaxful staff at our hotel. We try to make sure that the business center is always able to provide every guest with the supplies that they need, I am so happy to hear that you enjoyed... More

carpentras
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 5 March 2013

Stayed for 3 nights before relocating internationally, this is our home town. Lovely hotel, always booked out. Hard to get rooms. Modern, tasteful, roomy, friendly and helpful staff. Very clean! Close to grocery shopping, leisure shopping, restaurants and in perfect distance to Rochester. you will not regret staying here!

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ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
7 March 2013

Thank you for your absolutly wonderful review of our hotel. I am so happy that you enjoyed your stay with us. Our staff strives to make sure that everyone in the hotel has a wonderful relaxing stay. It comes in handy having all those stores and grocercy stores around us, makes it very convenient for the guests staying with us.... More

Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 25 February 2013

I was in town for one night on a business trip, and enjoyed my stay at this hotel. My room was clean and quiet, and everyone was extremely friendly. We have stayed here before, and will definitely stay again in the future.

Was this review helpful? Yes
ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
27 February 2013

Thank you for your wonderful review of our hotel! Our staff strives to make sure that all of our guests enjoy a wonderful and relaxing stay in our quiet and clean hotel. I am so glad that you will be choosing us with any of your future travels to the Webster area and cannot wait to see you again in... More

Maumee, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 January 2013

this HI is very clean, nice staff, and well managed. our standard room with king bed was very nice. there were plenty of towels, toiletries, and everything was easily accessible. there was a snow storm and the lot and sidewalks were cleared.

Was this review helpful? Yes
ROCWB, AGM at Holiday Inn Express Hotel & Suites Webster, responded to this review
16 February 2013

Thank you for your great review! Our staff strives to make sure that every guest enjoys their entire stay and I am glad to hear that you did. Our housekeeping staff is constantly making sure that everyones needs are met in the rooms, as well as making sure that all public areas are safe for our guests. We hope that... More

 
 
 
Hampton Inn Rochester Webster
Great value on a similar hotel
Webster, Finger Lakes
4.5 of 5 stars 59 Reviews
Show Prices

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Additional Information about Holiday Inn Express Hotel & Suites Webster

Also Known As:
Holiday Inn Express Hotel And Suites Webster
Holiday Inn Webster
Holiday Inn Express Webster
Webster Holiday Inn
Address: 860 Holt Road, Webster, NY 14580
Phone Number:
Region: United States > New York > Finger Lakes > Webster
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Webster
#2 Business Hotels in Webster
Price Range: ££
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites in Webster, NY offers convenient location off Route 104 Our new hotel in Webster, NY offers an ideal location, just 12 miles from downtown Rochester and close to Rochester International Airport (ROC). Families will enjoy a stay at our hotel in Webster, NY because it provides quick access to area attractions such as the Eastman House, Strong National Museum of Play and Memorial Art Gallery. North Ponds Park, located across the street from our Webster hotel, offers walking trails with fitness stations. There are also several shopping spots nearby including Eastview Mall, Marketplace Mall and the Webster Towne Center with many specialty shops, situated just a mile from our hotel in Webster. Our Webster, NY hotel offers a great location near area businesses including Wegmans, Delphi, ITT, Valeo, GE, Eastman Kodak and Harris Corps. In addition, both Xerox and Paychex are just a few miles from our hotel near Rochester. Business travelers will be pleased with our Webster hotel facilities, including three large meeting rooms, catering and a Business Center with copy, fax and print services. During your stay at our Webster, NY hotel, take advantage of amenities that include a heated, indoor pool, relaxing whirlpool spa, state-of-the-art Fitness Center, 24-hour convenience store and the Express Start hot breakfast bar. Book your Webster hotel room reservations for the Holiday Inn Express Webster. ... more   less 
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Holiday Inn Express Hotel & Suites Webster
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