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The Thayer Hotel

4.0 of 5
674 Thayer Road, West Point, NY 10996
Hotel amenities
The Thayer Hotel
Ranked #1 of 1 hotels in West Point
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290 reviews from our community

Traveller rating
    118
    72
    42
    22
    36
See reviews for
Families
80
 
Couples
94
 
Solo
13
 
Business
43
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Johnson City NY
1 review
3 of 5 stars Reviewed 20 May 2013 NEW

A group of us were there on Sunday, May 20, 2013 for your brunch buffet. While the food was delicious, I just wanted to make a comment on the service. Several times, we had to track someone down just for more water or coffee. At one point, we waited couldn't find anyone for a while, then when we finally did,... More

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New York City, New York
1 review
5 of 5 stars Reviewed 13 May 2013

I read many reviews of the Thayer, and I think the negative ones are unwarranted. We stayed the night for a wedding. Had a room with a king bed. The room was great! Clean, nicely decorated and the bed/bedding was fabulous! Our view of the river was really nice as well. The wedding had great food and service. I would... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
22 May 2013

We are very excited to hear that you had an excellent experience with us! We appreciate you taking the time to write this positive review. The Historic Thayer Hotel at West Point was built in 1926 and is the only full service hotel on the grounds of the United States Military Academy. Our staff works very hard to provide each... More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 9 May 2013

I had my wedding reception here last June and had a great experience overall. The staff was superb in accommodating everything I asked for and more. They couldn't have been easier or nicer to work with. I got married at the Cadet Chapel and the Thayer was nice and convenient for friends and family. We had the Washington Ballroom on... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
16 May 2013

It is our great pleasure to hear about your wonderful wedding experience of marrying the love of your life on your eleven year anniversary of graduating the Academy. The Historic Thayer Hotel at West Point has undergone many renovations in the past few years, and these types of stories confirm we are taking strides in the right direction. Each of... More

Andover
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 9 May 2013

As a cadet at West Point 65 years ago, I was never able to stay overnight at the Thayer, and when I visited West Point for alumni reunions, my class was always too junior to be eligible to stay there. Finally, after all these years my wife and I were able to enjoy a stay at the Thayer. It has... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
16 May 2013

We appreciate you taking the time to write this lovely review of The Historic Thayer Hotel at West Point. An alumni reunion is always a great time to catch up with classmates and revisit old memories and we are so pleased you had a chance to finally catch up on the history that lines the walls of our establishment. Cadets... More

Virginia Beach, Virginia
1 review
5 of 5 stars Reviewed 8 May 2013

as an old grad '62 i know the historical significance of Hotel Thayer. the NEW renovations along with the rooms that were dedicated to some of West Points most famous grads are a treat in themselves. each room has a plaque with a synopsis of the graduates caeer. inside there are also framed pictures of some of the graduates important... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
16 May 2013

We can’t thank-you enough for not only your positive review, but for your commitment to our country. The Historic Thayer Hotel at West Point has undergone various renovations, including our MacArthur’s Riverview Restaurant. One of our additions has been hand-crafted murals of Five Star Generals that are now hanging near the entrance of the restaurant. If you find yourself wandering... More

Odenton, Maryland
1 review
5 of 5 stars Reviewed 7 May 2013

After passing The Thayer Hotel for four years while out son has been at West Point, we decided to reserve a room and treat ourselves! Much to our surprise, the rooms were reasonably priced, extremely comfortable and the the staff was beyond wonderful! Being in The Thayer, with its rich history, was a great experience. The decor all over the... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
16 May 2013

We are so thrilled to hear you treated yourself to a stay at The Historic Thayer Hotel at West Point. The Thayer Hotel not only offers million dollar views of the Hudson River, but is a place with extraordinary historical value. Each and every corner, hall, and room presents our guests with a piece of history. Our Room Dedication Program... More

Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 May 2013 via mobile

Pretty from the outside, once you step inside worst experience you'll ever have. The most exhausting hotel experience I have ever had. We had booked in for a wedding. We confirmed it three times, yet the hotel 'lost' our booking on our arrival. Yes, lost the bridal party booking for a three night stay as well as many of our... More

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Warwick, New York
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 May 2013

I was looking to schedule a sales meeting with my team in the Greater NY area. Then I had this idea to have the meeting at The Thayer Hotel. Having never stayed at the hotel, I was slightly nervous so I read the reviews very carefully to see if this would be a fit. Then I went there and checked... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
9 May 2013

We are so delighted to hear that your sales meeting was a great success here at The Historic Thayer Hotel at West Point. Our Conference and Meeting Rooms can cater to even the most technical savvy presentations with 6500-lumen projection systems, advanced lighting control, and internet access for all in attendance. Our MacArthur’s Riverview Restaurant is newly renovated and we... More

Tampa, Florida
1 review
5 of 5 stars Reviewed 30 April 2013

I look forward to staying at the Thayer Hotel whenever I visit West Point. It’s been wonderful to see it transition to a first-class hotel over the years, worthy of its location at the entrance of the US Military Academy. The stately lobby offers a welcome fireplace in the fall and winter months. The guestrooms are beautiful appointed, with many... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
9 May 2013

We send you many thanks for always thinking of The Historic Thayer Hotel at West Point whenever you make a visit at the Academy. Located at the entrance gate of the United States Military Academy, we aim to uphold the same standards and honors that reside within the installation. We take pride that our guests can walk in to the... More

nevada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed at the hotel for a class reunion and was impressed how far the present owners had come in upgrading it. The service is five-star or six-star. The staff 's aim is to please and they do a great job. Three comments: If a guest is an early-to-bed person do not get a lower floor room in the main part... More

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Carlys_Lemler, General Manager at The Thayer Hotel, responded to this review
9 May 2013

We appreciate you taking the time to review your stay on TripAdvisor and complimenting our hard-working and passionate staff. Our goal is to provide each and every guest with a pleasant and memorable stay. We will take these helpful suggestions to the appropriate departments, so we can continue to grow and be able to offer our guests the five-star service... More

Bear Mountain Inn
Great value on a similar hotel
Bear Mountain, NY
3.5 of 5 stars 62 Reviews
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Additional Information about The Thayer Hotel

Also Known As:
Thayer Hotel West Point
Thayer Hotel
Address: 674 Thayer Road, West Point, NY 10996
Region: United States > New York > West Point
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in West Point
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
As one of the most unique addresses in the world, the Historic Thayer Hotel at West Point has been a celebrated part of American history since 1926. The Thayer Hotel at West Point consists of 151 luxurious guest rooms with 23 recently renovated executive suites and 10 elegant venues for meetings, weddings and special events. The Thayer hotel offers a perfect home base for amazing group itineraries in the historic Hudson River Valley with a plethora of nearby attractions, cultural institutions, historical landmarks and award-winning dining options at MacArthur’s Riverview Restaurant, Patton's Tavern or at Zulu Time Rooftop Bar and Lounge. ... more   less 
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The Thayer Hotel
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