Crowne Plaza White Plains Downtown 3.5* (Westchester County) - Hotel Reviews

Address: 66 Hale Avenue, White Plains, NY 10601

Phone Number:

Region: United States > New York > Westchester County > White Plains

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 7 hotels in White Plains

Price Range: ££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Crowne Plaza White Plains Hotel is situated in downtown White Plains, NY, the heart of Westchester County. This White Plains New York hotel is only 30 minutes from Manhattan. Perfect for business and leisure travelers alike, it's adjacent to world class shopping at The Westchester with Neiman Marcus & Nordstrom. This Westchester hotel offers a fleet of vans to transport guests to and from the Westchester County Airport, White Plains Metro North Train Station, and local businesses & attractions. New York Airports - La Guardia, JFK and Newark, are all easily accessible from the hotel. The Crowne Plaza White Plains features all non-smoking rooms and all guests can enjoy a new level of comfort with the Sleep Advantage program, which includes quiet zones, a sleep CD with relaxation tips, sleep amenities and a guaranteed wake-up call. The hotel also has wireless high speed Internet access throughout the entire facility. If you are planning a meeting, the Crowne Plaza White Plains Westchester Hotel is 'The Place to Meet' with the Crowne meetings director to work with you hand in hand until your event is completed. We'll ensure that you have one point of contact for all of your needs during your events by providing a daily meetings debrief. This Crowne Plaza White Plains NY hotel promises a better meetings experience for the meeting planner and a better night's sleep for the meeting attendees and guests. ... more less

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Also Known As:: Crowne Plaza White Plains Downtown Hotel White Plains; Crowne Plaza White Plains Downtown Hotel; White Plains Crowne Plaza; Crowne Plaza White Plains Downtown Westchester County

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239 reviews from our community

See which rooms travellers prefer - 26 traveller tips

Morlows

New York

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

2 helpful votes

“Welcome emphasis on customer service”

Reviewed 22 May 2013 NEW

Wish the hotel included parking and breakfast with the room rate; otherwise VERY clean with stylish updated decor. Excellent front desk service, even with our 11 pm arrival! Parking garage under renovation so lots of twists and turns upward to find a space both evenings. If you can get a good price for this hotel, we recommend booking a room... More

Was this review helpful? Yes 1

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Kristen A

Columbus, Ohio

1 review

“Wonderful concierge”

Reviewed 21 May 2013 NEW

Had a wonderful stay on two separate occasions all because of the wonderful concierge Emily G. It's hard to find someone so passionate about their job and genuine! She went completely out of her way for the group I was with many times. Her kind spirit was so welcoming, it was like I had known her for years. Truly a... More

guzmanddsMiramar

Miramar

5 reviews

Reviews in 5 cities

“Surprise!”

I was gladly surprised by this particular hotel from this chain that i have not had any luck with in the past. Went there for a graduation and the Crown Plaza in White Plains is affordable, super clean and comfy w/ a great location in the middle of everything you might need. n They also have a shuttle to take... More

Was this review helpful? Yes 2

Aden293

Toronto, Canada

2 reviews

Reviews in 2 cities

9 helpful votes

“Great location. Local shuttle service a big plus!”

Reviewed 20 May 2013 NEW

Went to White Plains for a wedding so stayed here for a night. Room was clean and spacious as expected from a Crowne Plaza hotel. Staff was very helpful and courteous! Hotel's shuttle service to and from the airport and to local places was a great plus as we didn't want to walk to the wedding venue a short distance... More

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Daniel W

Hudson, New York

“Government”

Reviewed 8 May 2013

Abigail at front desk was more than helpful...she was professional, courteous and more than willing to help! I would always stay here because of her personality and professionalism!! I felt like I was home.

Dear Daniel W: We really appreciate that you took some personal time to review our dedication to hospitality. In addition to Abigail - who is terrific - we are lucky to have so many genuine and professional associates here at the beautiful Crowne Plaza White Plains. Many thanks again for your feedback and we very much look forward to welcoming... More

Wendy C

1 helpful vote

“Concierge is fantastic”

Reviewed 4 May 2013

This was my second trip to White Plains for business. Emily the concierge was amazing. She made sure we had transportation to and from our training each day, gave great recommendations for local restaurants, and even delivered pizza to our training when we could not get a pizzeria to deliver. Of all the hotels at which I have stayed, Emily... More

See 3 more reviews by Wendy C for White Plains

Dear Wendy C: We humbly acknowledge and are deeply grateful for you taking the time to write about your recent visit. Among all our dedicated and hospitable associates, certainly Emily is a huge asset, our guests love her, and we're lucky to have her on our Team! I know we all appreciate your comments and we too are really pleased... More

Frank C

Jackson, Mississippi

“Best Concierge!”

Reviewed 1 May 2013

I travel a great deal and stay in hotels more than my own home. Every once in awhile you meet someone who makes a difference, in the most positive way. The Concierge at this hotel, Emily, is such a delight to speak with and is always so helpful. She makes our stay as comfortable as possible and represents this hotel... More

Dear Franc C: We are so grateful that you volunteered your time to write about our services, our facilities and our People. Thank you! We are blessed with many fine associates, and clearly you met one of them in Emily. Emily started at the hotel in an administrative capacity, but we (and Emily) quickly realized her forte was with the... More

Shawntell314

West Sand Lake, New York

Contributor

11 reviews

6 hotel reviews

3 helpful votes

“Exclusivity at a higher price for much less value.”

Reviewed 29 April 2013

The Crowne Plaza-White Plains has been one of my favorite hotels for close to 8 years. I recently stayed at the hotel to find that many changes had taken place. All the rooms were updated and looked amazing. The gym has more equipment and has a nice fresh look. The reason this hotel got an average rating from me this... More

Shawntell314 has 1 more review of Crowne Plaza White Plains Downtown

“Great Hotel!!!”

Reviewed 27 November 2011

Dear Shawntell314: Thank you so much for the detailed and comprehensive review on our facilities and services. We greatly value our IHG Rewards Platinum, Gold & Club-Level guests. As a Platinum-level member, offering complimentary upgrades to the next best available rooms which include upgraded amenities, turn-down service and complimentary high-speed internet access. Additionally our hotel extends exclusively to our Platinum-Level... More

Westpo

Medford, New Jersey

Top Contributor

59 reviews

10 hotel reviews

Reviews in 20 cities

14 helpful votes

“Tiaras and Low Water Pressure”

Reviewed 29 April 2013 via mobile

My wife and I stayed here 1 night. After parking in the garage which is under construction we walked into the lobby in the middle of a taping of Toddlers and Tiaras which made the lobby and check in frenetic. The rooms were fine and we didn't hear Ny noise related to the taping 9 floors below. Biggest complaint about... More

See 3 more reviews by Westpo for White Plains

Dear Westpo: We wish to acknowledge and thank you for taking valuable time to review our services and facilities. We have virtually completed a multi-million dollar renovation which as you point out included the 8-level parking garage. We appreciated your patience during this process. Indeed the “Toddlers & Tiaras” TV show was taping a segment in some areas of the... More

GiovanniTampa

Tampa, Florida

66 reviews

3 hotel reviews

Reviews in 10 cities

117 helpful votes

“Fine in White Plains.”

Reviewed 11 April 2013

Cons: kind of noisy, more that I expected. Just everywhere, indoors, you can hear outside noise and well as services, like elevator, doors slamming, etc. Some serious construction going on in the parking lot as well, making loads of dust. Plus not exactly in the 'downtown' part of downtown, more like at the edge of downtown. Still its better to... More

See 5 more reviews by GiovanniTampa for White Plains

Dear GiovanniTampa, Thank you for staying with use while visiting White Plains. As you noticed we have the very best employees servicing our guests. I apologize for the noise on your floor and from the Garage. The good news is that the Garage work will soon be over. We currently have a shuttle that takes our guest to the Metro... More

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Crowne Plaza White Plains Downtown Hotel Reviews, Westchester County

Crowne Plaza White Plains Downtown

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