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DoubleTree by Hilton Hotel Raleigh - Cary Reviews

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All 21 Cary hotels

DoubleTree by Hilton Hotel Raleigh - Cary

3.5 of 5
500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
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DoubleTree by Hilton Hotel Raleigh - Cary
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Ranked #5 of 21 hotels in Cary
4.5 of 5 stars 85 Reviews
Most recent review
“The breakfast of champions for hotels!”
5 of 5 stars Reviewed 12 June 2013
Linda2k
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85 reviews from our community

    Trip type
Traveller rating
    46
    25
    9
    4
    1
Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The breakfast of champions for hotels!”
5 of 5 stars Reviewed 12 June 2013

It's a smaller DoubleTree and I expected the breakfast to be typical, but it was awesome. Eggs made to order, oatmeal, sausage, potatoes, yogurt, etc. Overall, the staff was helpful, the room was great, very comfortable. Great location - right across from a pretty big mall and a movie theatre. I'd stay here again for sure.

Was this review helpful? Yes 1
Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
13 June 2013

Linda2K- Thank you for the outstanding review on our hotel. Yes, we are smaller than a lot of DoubleTree's, but that allows us the great opportunity to provide outstanding customer service and do the little things that mean a lot even better. It is very nice for our guest to have everything from shopping, movie theatre and many restaurants in... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
“Doubletree”
4 of 5 stars Reviewed 7 June 2013 via mobile

Nice clean room I can expect a refrigerator in the room but overall good value Good breakfast buffet and the fitness center was clean and had several updated precor machines and free weights Perfect location with movies and restaurants in walking distance

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
10 June 2013

Drew 1123- Thank you for taking the time to fill out the review on TripAdvisor. This enables travelers to see our hotel from a travelers prospective. I am glad you enjoyed your stay. We are very proud of our fitness center it definitely lends to a great work out. Also, the breakfast is fantastic!! Hope you had a DoubleTree cookie... More

South Holland
2 reviews
1 helpful vote 1 helpful vote
“Double Tree in Cary, North Carolina”
5 of 5 stars Reviewed 5 June 2013

Great hotel and the staff there is second to none. The hotel was great, food was wonderful but the staff makes this hotel a 10. They make you feel at home and want to take care of all your needs and of course the warm cookies you receive when you are there are amazing!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
7 June 2013

Cindy R- Thank you so much for staying with us during your trip to Cary, NC. We appreciate the kind words about our team and glad they made you feel at home. We work hard on a daily basis to make sure that our Customer Service is second to none! We share our comments on our surveys each and every... More

1 review
“Great Stay!”
5 of 5 stars Reviewed 3 June 2013

We stayed at this hotel for the NCAA Division ll World Series event. The staff was so friendly. They even wore our teams jersey, wishing us luck as we left before every game. The hotel was comfortable. Rooms were clean!! The bar area and lobby were a great place for us to all be together and play cards, watch NBA... More

Review collected in partnership with DoubleTree by Hilton

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
13 June 2013

Darcie B- We loved having the NCAA Division 2 baseball teams at our hotel. It was a lot of fun wishing you luck as you left for your games and hearing the great news of a victory upon your return. The team greatly appreciated receiving t-shirt to wear and support our teams. Everyone was so pleasant and we look forward... More

A TripAdvisor Member
“Top Rate Hotel”
5 of 5 stars Reviewed 29 May 2013

We were in town to attend the NCAA Division II Baseball Championships. The hotel staff could not have been more helpful and courteous. The accommodations were top notch, and the breakfast was delicious at a very reasonable price. Would highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
31 May 2013

Trip Advisor Member- Thank you for the kind words it really means a lot to our team. Everyone from the teams were so kind and we enjoyed spending the week with you. Good Luck to all the Seniors and hope to see the rest of the team back next year. You should be very proud of the great season that... More

Siler City
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good Location”
3 of 5 stars Reviewed 23 May 2013

Property was clean however a bit over priced for the ammenities. No Micro wave or frefrigerator. Could have stayed next store and had the ammenities I have come to expect when paying a premium for ROOM

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See 5 more reviews by Coachmen59 for Cary
Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
28 May 2013

Coachmen59 Thank you so much for taking the time to fill out a review on Trip Advisor. We do not offer microwaves and refrigerators in our rooms except for our upgraded suites. But, we do have them available on the property to put them in your room for you upon request. Next time let us know when you make your... More

A TripAdvisor Member
“Place to stay”
5 of 5 stars Reviewed 20 May 2013

The hotel was outstanding, and close to many area restaurants, and shopping centers. The staff was helpful. The place to stay if you head to Cary, NC. Especially if your son/daughter is graduating from UNC.

Review collected in partnership with DoubleTree by Hilton

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
28 May 2013

TripAdvisor Member- Thank you so much for the review on TripAdvisor. We have a lot of parents and family that stay with us for graduation and we always enjoy that weekend seeing families together. We apprecaite your comments on our hotel and look forward to you returning to our hotel in the future. Hopefully your graduate will end up living... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Good location for local access at graduation time”
3 of 5 stars Reviewed 17 May 2013 via mobile

We stayed here during graduation weekend. The rooms were average but everything was very clean. The in house restaurant breakfast bar was pitiful (stale hard pancakes and scrambled eggs) so we had cereal, coffee/tea and fruit/yogurt. Their turkey club with fries was generous, fresh and tasty and a hit with the guys in our party! The computers were always busy... More

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
20 May 2013

Medical Resource Thank you so much for taking the time to fill out a survey on Trip Advisor. It really means a lot to our team and our future guests. We are glad you had the chance to stay with us during graduation and CONGRATS TO YOUR GRADUATE! We take our surveys seriously and will speak to our team at... More

Morehead City
2 reviews
Reviews in 2 cities Reviews in 2 cities
“very nice mother's day”
5 of 5 stars Reviewed 16 May 2013

We found this motel to be super clean, has good food, and the room was very quiet. Since it is relatively new, the decor is up-to-date and inviting. We stayed in a room with a king bed, couch and desk/work area. I like being able to sit on the couch and read or recline on the bed while watching tv.

Review collected in partnership with DoubleTree by Hilton

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
28 May 2013

Mc2allover- We appreciate you taking the time to fill out a review on TripAdvisor and look forward to you visiting our hotel again in the future. Our housekeeping team works very hard to make sure that every room is cleaned to perfection for our guests. That is very important to our team and our guests. The restaurant team is very... More

Hampton, United States
1 review
“Was so looking forward to this stay”
2 of 5 stars Reviewed 15 May 2013

I had a late check in. The front desk lady gave me my keys and I went to the room on the 5th floor. The keys didn't work. I had to go back downstairs for her to tell me that they assigned the wrong room so I didn't have right keys. The next room was close to the elevator which... More

Review collected in partnership with DoubleTree by Hilton

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Cerrie D, General Manager at DoubleTree by Hilton Hotel Raleigh - Cary, responded to this review
28 May 2013

Keisha F Thank you for taking the time to let us know about your experience at our hotel. This is definitely not a standard at our hotel and I sincerely apologize for the challenges that you experienced while staying with us. I have spoken to all team members involved to make sure that this doesn't happen again. Please feel free... More

 
 
DoubleTree by Hilton Hotel Raleigh - Cary
DoubleTree by Hilton Hotel Raleigh - Cary
4.5 of 5 stars 85 reviews
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Additional Information about DoubleTree by Hilton Hotel Raleigh - Cary

Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary
Doubletree By Hilton Raleigh-Cary Hotel
Address: 500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
Phone Number:
Region: United States > North Carolina > Cary
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Cary
#5 Business Hotels in Cary
Price Range: £
Hotel Class:3.5 star (3.5*)
Reservation Options:
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DoubleTree by Hilton Hotel Raleigh - Cary
500 Caitboo Avenue
Cary, NC 27518
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