We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

The Umstead Hotel and Spa

avatar-imageavatar-imageavatar-image
Traveller (464)
Room & Suite (144)
Videos (1)

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#3 of 24 hotels in Cary
Location
Cleanliness
Service
Value
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Steven Greene at its signature Forbes Five Star restaurant, Herons. Independently owned and operated, The Umstead Hotel and Spa is North Carolina's first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Hot bath
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast in the room
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Safe
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green

Location

100 Woodland Pond Dr, Cary, NC 27513-2131
The Umstead Hotel and Spa
1,084Review15Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 866
  • 124
  • 41
  • 30
  • 24
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Traveller wrote a review Yesterday
37 contributions6 helpful votes
This is a one-of-a-kind luxury experience! Every aspect of the hotel was perfect: valet service, reception (check in), room quality & cleanliness, the spa, the pool, and Herons Restaurant. We were greeted in our room with a bottle of champagne and macaroons. The staff is beyond friendly and nice. The entire hotel is gorgeous, full of beautiful art and flowers. There is a lovely walking path outside around a little lake. It was a dreamy place for a special weekend.
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Book the spa and Herons restaurant ahead of time!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
ukcatsteph wrote a review Aug 2022
Cincinnati, Ohio5 contributions3 helpful votes
Hotel's Favourite
Such a great property! My husband and I stayed here with our three kids, ages 10, 8, and 6. My husband was there for business and we flew in towards the end of the week and stayed for three nights with him. We had a lake view one bedroom suite with a pullout couch. The space was more than enough for the five of us. The kids loved the pool, and I enjoyed my time at the pool as well. The drinks were great and the service was very attentive while at the pool. If you’re traveling with kids, just know that the kid food options are pretty limited at the pool (PB&J, turkey with cheese and crackers, or hummus with veggies). The lake was a great place to go for a run (one third of a mile per lap) as it is shaded most of the way around (in August). We had brunch at Heron. The food was great, and Priya was an attentive server who really seemed to love her job. The spa just closed at the beginning of August for renovations, and is scheduled to be closed for four months, I believe. I knew it was closed before our stay as I checked their website but just check that status if you’re wanting to use the spa during your stay. The fitness center is still open. I’m hoping to stay here again soon.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Nancy G wrote a review 8 Mar
2 contributions
By far the best hotel stay my husband and I have ever had. We have stayed at Fairmounts, Ritz Carltons, and other luxury hotels in the past, but none compare. The staff is amazing! So friendly, remembered our names (and those of our dogs), from the minute we walked in. Housekeeping was impeccable! Our two dogs loved the on-site dog park, especially after a long day's drive. And after mentioning the bellman know we were leaving early the next morning, our car was at the front door when we walked into the lobby at 6:30 a.m., and the person working at the desk brought the keys to my husband. Can't wait to find a reason to return to Cary and stay at the Umstead again!!!
Read more
Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 1 week ago
Nancy, Thank you for your 5-star review. It is wonderful to hear that you consider The Umstead the best hotel you and your husband have ever experienced. Your compliments will be shared with our entire staff, and we look forward to hosting you and your two dogs once again! Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Fani D wrote a review 4 Mar
1 contribution
We had a lovely stay at the hotel. It is a precious gem in Cary. One of the best hotels I have stayed lately. The staff was amazing. ,the ambiance of the hotel was great, the design was exceptional, the art complimented the style, the amenities were modern, the location was convenient. Thank you !
Read more
Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 1 week ago
Fani D, Thank you for sharing detailed feedback on your most recent visit to The Umstead. I am delighted to learn that you had a lovely stay and a memorable experience. We look forward to seeing you again the next time your travels bring you to Cary. Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Andy Hayler wrote a review 1 Mar
Chiswick, United Kingdom427 contributions357 helpful votes
Umstead Hotel I had a three night stay at the Umstead hotel in February 2024 (room 209). The hotel is a low rise building set in 12 acres of woodland and is very handy for the airport (a ten minute drive). It is about a 15 minutes or so drive to Raleigh downtown (depending of course on traffic). Be aware that you will need a car or a cab to go anywhere much, as this is a fairly quiet woodland setting rather than a city location. The hotel has unusually generous sized rooms. Mine had a comfortable bed, large bathroom with a shower that did not require an engineering degree to operate, and had a coffee machine and plenty of electrical sockets. The hotel has a quite good sized gym garden the first floor that has several treadmills, cross trainers and weight machines as well as free weights. There is a large bar and lounge area and a couple of restaurant options. The breakfast was made to order rather than the usual “buffet congealing in a tray” option that many hotels opt for. The staff that I encountered were polite and helpful. I measured the hotel WiFi at a very respectable 37Mbps on download and 30 Mbps on upload, plenty fast enough for all normal purposes. Overall I thought the hotel was excellent, with its unusually large rooms and very well maintained state. I would happily return.
Read more
Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at The Umstead Hotel and Spa
Responded 2 weeks ago
Dear Andy, Thank you for taking the time to provide us with your positive feedback! I am truly delighted to learn that you enjoyed your stay, as well as all of the amenities throughout the property. Your kind words will be shared with our entire staff, and we look forward to welcoming you back very soon. Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Overman51803 wrote a review Feb 2024
North Carolina, United States25 contributions5 helpful votes
By far one of the best all around experiences we have had and we look forward to returning in the future. The Umstead is top notch - from the moment you walk in the door every detail has been considered. Service and staff are truly excellent. Dining options are fantastic. The atmosphere is perfect for a weekend getaway or business stay.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 3 weeks ago
Thank you for taking the time to send us your feedback along with highlighting your memorable visit. I am truly thrilled to learn that you enjoyed your overall experience at The Umstead. We look forward to welcoming you back for your next stay. Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Rick J wrote a review Feb 2024
Johns Island, South Carolina2 contributions
Our stay at the Umstead Hotel exceeded our expectations. The service, accommodations, amenities, food and overall cleanliness were phenomenal. From the initial greeting thru our departure, we felt welcomed and well cared for. We were in town for an Andrea Bocelli concert, Valentine's Day 2024. The hotel made our concert experience all the better. Thank you to the entire Umstead team. We will definitely return when we are in the greater Raleigh area.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at The Umstead Hotel and Spa
Responded 4 weeks ago
Mr. Rick J, Thank you for your thoughtful review. I am delighted to learn that we were able to exceed your expectations throughout the hotel and that we could help make your concert experience all the better. We look forward to welcoming you back the next time your travels bring you to Raleigh. David Mars Managing Director The Umstead Hotel and Spa
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
LPom wrote a review Feb 2024
Plymouth, Minnesota212 contributions123 helpful votes
Our first time at this beautiful hotel and spa. Fresh flowers everywhere; art and sculptures featured. Service is absolutely amazing. Definitely felt pampered, whether the Spa (wonderful) restaurants or main hotel. Wish we could have experienced the outdoor pool, but not open yet at this time of year. Rooms are large and gorgeous with very comfortable beds and fun amenities. We enjoyed the valentines dinner in Herons (a pre-pay event). This 5-course dinner was outstanding, and a night to remember. Only thing that could have made that better was if the wine pairings were included in the very high price. If you are dreaming of a 5-star SPA experience and hotel ambience, this is the place.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Be sure to make SPA reservations in advance
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 4 weeks ago
Thank you for taking the time to leave a thoughtful review. I am so thrilled to learn that you enjoyed your overall stay, including your spa experience and the Valentines Dinner at Herons. Your kind words will be shared with our entire team. We look forward to hosting your stay once again. Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
RealKirkWilson wrote a review Jan 2024
Dallas, Texas4 contributions
The Umstead Hotel is truly one of my favorite Hotels in America. The ambience and peace of this place is a stand out to me. The room quality is fantastic, the bar is great and the Spa is a Standout. I highly recommend the Umstead Hotel near Raleigh-Durham, located in Cary, North Carolina.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: The only issue I had was the Online booking was challenging if you use their website.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from David Mars, Owner at The Umstead Hotel and Spa
Responded 26 Jan 2024
Dear Kirk, Thank you for your thoughtful review of your recent visit to The Umstead. I am pleased to hear that you enjoyed your stay, as well as your experience in the Bar & Lounge and the Spa, and I thank you for recommending us to other travelers. We look forward to welcoming you back very soon! Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Jamie K wrote a review Jan 2024
1 contribution
The Umstead hotel and spa went above and beyond to make our stay peaceful, luxurious and special! They even left gifts for our night. I would highly recommend all aspects of The Umstead Hotel and Spa. Food was also excellent!
Read more
Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General Manager, General Manager at The Umstead Hotel and Spa
Responded 16 Jan 2024
Jamie, Thank you for the wonderful review of your recent stay at the Umstead. I am pleased to learn that you enjoyed your time here, as well as the thoughtful gifts and the excellent food. It is the best compliment knowing you would recommend us to fellow travelers. Your kind words will be shared with our entire staff. Our team looks forward to welcoming you back the next time your travels bring you to Cary. Warmest regards, David Mars Managing Director
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Cary area.
PRICE RANGE
£360 - £547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the umstead hotel cary, umstead hotel cary
LOCATION
United StatesNorth CarolinaCary
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

THE UMSTEAD HOTEL AND SPA - Updated 2024 Reviews (Cary, NC)

Frequently Asked Questions about The Umstead Hotel and Spa
Which popular attractions are close to The Umstead Hotel and Spa?
Nearby attractions include Bass Pro Shop Cary (0.3 miles).
What are some of the property amenities at The Umstead Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Umstead Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Umstead Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Umstead Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Umstead Hotel and Spa?
Conveniently located restaurants include Herons, Bonefish Grill, and Ruth's Chris Steak House.
Are there opportunities to exercise at The Umstead Hotel and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Umstead Hotel and Spa have airport transportation?
Yes, The Umstead Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Umstead Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Umstead Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Umstead Hotel and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.