How better to start a review of Sienna by stating that a few months ago we spent two weeks in Italy...Siena reminded of us of our trip and the wonderful hotel we stayed in Venice...but now the wonderful hotel is in Chapel Hill! The staff of the hotel is exceptional- young, motivated, interested in taking care of customer needs...that is,... more

I reserved a Large Studio Suite for 3 Nights at the end of March for my parents and sister. Overall, their stay was wonderful. The room was beautifully decorated and the staff friendly. Check-In - Siena hotel uses a sit down check-in, which is something I've never seen before. It was a nice touch, but could become frustrating if several... more

I recently stayed at the Siena for a UNC basketball game. Having never heard of the hotel, it’s AAA Four Diamond rating, it’s reputation, or it’s famed restaurant I did not know what to expect. Usually I’m very hesitant when I’m assigned to a non-chain hotel. The hotel was easy to find with the help of a GPS, despite being... more

Very welcoming staff who knew our dog's name and treated him like a welcome guest. Remembered that we had once stayed here years ago and even left a note in our room thanking us for returning. Immediately adjusted our room to provide an extra we had not mentioned during booking. Very upscale and well maintained decor, the best "included" brunch... more

We found a very good special rate online for a midweek stay. The sit-down check in was an interesting experience. The lobby was very nice and the room was large and clean but for the ratings this hotel has, I expected more. "Marble bathrooms" in the regular rooms were regular size, as was the tub. Ice on our floor consisted... more

We recently stayed at the Siena Hotel for UNC Orientation. They offered a special rate on UNC Chapel Hill’s website. This is our first child going away to college, so we are new to this game. The Siena staff was great taking care of all our questions and really took the time to explain when and how we should book... more

We stayed here one night as we were traveling through the state. We found the staff to be very nice and accomodating. The rooms were really comfortable and spacious. The bathrooms only had one sink and a mini fridge on the floor but there was plenty of counterspace which was a plus. The bed pillows were not comfortable. They were... more

Save yourself some trouble and stay at another hotel. My family stayed at the Sienna during graduation weekend (May 12-13), and the experience was painful. They had to pay for and sign a contract for the hotel-room months in advance. When they arrived at the hotel, they were charged AGAIN for the room. In addition, they were mistakenly charged over... more

The hotel was excellent, the people were great. The issue is watch your bill. They overcharged, double and triple charged. I was still being charged three days after leaving the hotel. Don't use your credit card!!!! more