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All 16 Chapel Hill hotels

Sheraton Chapel Hill Hotel

3.5 of 5
One Europa Drive, Chapel Hill, NC 27517
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82%
Ranked #9 of 16 hotels in Chapel Hill
28 traveller photos
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151 reviews from our community

Traveller rating
    62
    59
    20
    9
    1
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Families
38
 
Couples
25
 
Solo
17
 
Business
64
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Charlotte, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013

Nice clean room. Staff extremely polite and helpful. Nice outdoor pool with nice lounge chairs and the most comfortable beds! I had a great night sleep.. Exactly what I look for on a hotel. Oh yeah and even a great workout room! I will definitely sty here gain when I come back to the area.

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Scottsdale, Arizona
Senior Contributor
47 reviews 47 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 8 May 2013

In town for a wedding, which meant several guests with the same last name reserved different rooms. We ended up getting the wrong bill- TWICE- for other family members. Our room had NO fan in the bathroom, one towel rack- placed in the shower, one robe to use by two guests, mold stains in shower, and great number of outlets... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

Thank you for taking time to provide us with your feedback. I apologize that we did not meet your expectations during your recent stay. Your feedback has been shared with each department manager. We are providing additional training to our team members so we can improve our services for future. I hope you give us another when you visit Chapel... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 7 May 2013

Attended training at UNC and stayed at the Sheraton. The hotel is off campus with approximately a 10 minute ride to where I was going on campus. I tool the shuttle everyday which was really nice. I scheduled my transportation in advance for every morning and afternoon. Breakfast and a restaurant are on site. Didn't really see anyone eating breakfast... More

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tomchrissi
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 May 2013

During our spring break, we took our son down to visit Elon University and the University of North Carolina. We stayed at the Sheraton Chapel Hill during our visit. What a fabulous choice! It was in a perfect location with great amenities and was a spotless hotel. Thank you to the staff for your warm and friendly hospitality. We will... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
14 May 2013

Thank you for sharing a 5 star review. We appreciate you taking time to write about your wonderful experience at the Sheraton Chapel Hill. As you mentioned we are perfectly located between UNC, Duke and Elon. Our staff takes pride in making every guest experience a memorable one. We look forward to your next visit to Chapel Hill. Thank you,... More

Hampton, VA
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 28 April 2013

The room was very comfortable and clean. The exercise facility had a great a variety of equipment. Remember to bring your ear-buds because each machine has its own screen & if you want to listen while exercising, you will need those. The breakfast was expensive so we didn't eat there. The hotel was easy to find and see from the... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
14 May 2013

Thank you for writing about your recent stay at the Sheraton Chapel Hill. I am glad you enjoyed your recent visit. We look forward to serving you soon. Thank you, Nitin Khanna More

Winston Salem, North Carolina
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 9 April 2013

Middle of the road Sheraton. Staff was adequately friendly. I stayed one night; arriving at 11:30pm and leaving at 8:30am. I wanted a Sheraton Sweet Sleeper bed and a shower, and this hotel satisfied both requirements swimmingly. As noted by other reviewers, the gym was surprisingly spacious and well equipped.

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

I am glad you had a great experience with your recent stay at the Sheraton Chapel Hill. Our team goes an extra mile to make every guest feel special. Thank you for sharing your feedback. Nitin Khanna More

Washington DC
Top Contributor
70 reviews 70 reviews
29 hotel reviews
Reviews in 19 cities Reviews in 19 cities
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 9 April 2013

The Sheraton, Chapel Hill is on the north side of 15-501. The Marriott Residence Inn, where I usually stay, is on the south side of 15-501, almost directly across the street-freeway. I stayed at the Sheraton for two nights. Here is the comparison. Price: About the same. The Sheraton is a little cheaper, at $100, than the Marriott, which can... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

Thank you for taking time to write about your recent experience at the Sheraton Chapel Hill. The Sheraton Sweet Sleeper beds are the best in the industry and I am glad you liked them. We look forward to serving you in the near future. Thank you, Nitin Khanna More

Williamsburg, Virginia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 8 April 2013

When I see Sheraton, I think "adequate". The Sheraton, Chapel Hill surprised me. Folks were friendly and helpful and the room was spacious with a nice wing back chair. Bathroom was clean and nice and the room had lots of lamps. It's hard to keep my pre-conceptions when they fool me like this.

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See 2 more reviews by TavALot23601 for Chapel Hill
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
10 May 2013

Thank you so much for your feedback. Our staff loved your response as they work hard to provide every guest with a memorable experience. We look forward to serving you soon. Thank you, Nitin Khanna More

Ithaca NY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 7 April 2013

One of our rooms had three problems, all minor but didn't speak well for the hotel's maintenance program. However, we all got a good night's sleep as the beds were excellent and the hotel is in a quiet area (if not all that convenient to downtown/UNC). Staff seemed a bit un-polished by industry standards but were helpful enough. Fitness center... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
29 April 2013

Thank you for taking time to provide us with your feedback. I would appreciate the opportunity to personally speak with you in regards to your recent experience. We sincerely apologize for the inconvenience you had during your stay. I can be reached at 919-968-4900. Thank you, Nitin Khanna More

Shanghai, China
Top Contributor
57 reviews 57 reviews
51 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 7 April 2013

Reliable, clean and functional, yes, this is another Sheraton Hotel. It's getting a little old but the rooms are a reasonable size and very clean. Bed was very comfortable. Other than the decoration being a little tired I was most disappointed with the bathroom-it was clean but in need of an upgrade. Staff were very friendly to the extent that... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review
29 April 2013

Thank you for taking time to provide feedback on your recent stay at the Sheraton Chapel Hill. Our staff goes above and beyond to provide an excellent service to every guest. I am glad you experienced the similar level of service during your stay. I have shared your comments with our team and we look forward to serve you in... More

 
 
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Additional Information about Sheraton Chapel Hill Hotel

Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Sheraton Chapel Hill Hotel North Carolina
Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Region: United States > North Carolina > Chapel Hill
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Chapel Hill
#9 Family Hotels in Chapel Hill
Price Range: ££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 
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