Traveling with my elderly mother and the room was soooo comfortable for her. Kate, the front desk clerk, went above and beyond in order to get her a ground floor room, and my husband and I a room that met our needs but was close to Mom's room. It was Mother's Day, and ALL of the staff were super friendly... More

Great customer service(Kathy) during check in and check out. Breakfast was average, but they had a staff member to make your waffles. Room WAS VERY CLEAN and had a separate kitchen, sitting area and bathroom vanity was very nice. Down the street from Southpark mall and restaurants. Only issue was the HUGE bees outside room door, balcony and on the... More

We are relocating to Charlotte and this place was perfect to set up shop for a long weekend. We were able to easily access all parts of Charlotte, plus the room was great. The kitchenette was useful and the staff was very friendly and informative. Definitely recommended!

My family and I stayed overnight at the Residence Inn Charlotte on our way to Atlanta the night of May 1, 2013. We consisted of myself, my husband, my 20 year old son and my mother. We were in Building 11 which had inside hallways and an elevator. Check in was very smooth and the woman behind the desk was... More

We stayed in room 1103 over April 26-29. The set up of the suite was perfect for our family of five. Two bedrooms with queen bed and a living room with a pullout sofa. One of the queen rooms is handicap accessable. The shower is a roll in shower but there was a six inch crack in the shower floor... More

The best hotel stay ever. Kate (front desk agent) is a doll... She was proactively helpful and very accommodating. The maintenance and kitchen staff were all spectacular. I have never felt so comfortable at ANY Marriot Facility like I did with my stay here. Thank you so much for preserving the true essence of genuine care. I felt sooooo much... More

This is a well managed property. The staff has to be the nicest and most professional I have ever met at a smaller property. * Kimberly and Kate went well beyond what was expected. I was taking a spring break with my granddaughter, the entertainment package was waiting upon my arrival. *My check in was seamless. The gentleman who checked... More

Stayed here with 3 other friends for a "girls' weekend". We chose the 2 bedroom suite. For the most part, the room was good and the fireplace was an excellent touch. The full kitchen was very helpful along with the 2 bathrooms for 4 ladies. Unfortunately, the bathrooms were filthy. In particular the one I used had dead bugs caught... More

We pulled in after 9 hours on the road from Columbus, Ohio. As always we requested the top floor on the quiet side of the hotel in advance. Top floor we got. But given the closeness to I-77 all sides of the hotel had some exposure to the interstate. Oh well. That’s why we bring wave (white noise) machines. Cranked... More