Stayed with my family in a 2 bedroom, 1 bedroom/kitchen suite - nice and big for 4. Pet friendly hotel which wasn't easy to find. Best of all was every morning the sweet breakfast staff to help you with a great start for the day. Everybody tries 100% to make the customer happy. I look forward coming back.
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Make a stop here on our way from Ohio to Florida for summer vacation. This Residence Inn is very convenient - just half a mile from exit from I-77. The rooms are generally clean and everything else is standard Residence Inn set up. Nothing fancy but very consistent quality. There are a lot of people staying at the hotel and...
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Dear Valued Guest,
Thank you so much for choosing to stay with us at the Residence Inn Charlotte South and taking the time to write a review. Yes, we were very busy and we're glad to hear that our staff was successful in managing the breakfast with the hotel being at full capacity. We hope to see you again soon!...
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We stayed overnight on our way to vacation. We had a 2 queen bedroom suite. We've stayed here before and recommend it. Staff is accommodating and friendly. Rooms are in great shape and clean and comfortable. Love having the full kitchen too. 2 bedroom suite has 2 bathrooms and 3 TVs. Hotel seems to be a good area, close to...
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Dear Valued Guest,
Thank you for returning to the Residence Inn Charlotte South! We appreciate your business very much. We look forward to your return with your pet.
Sincerely,
Tina Crossland
Residence Inn Charlotte South
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This RI is located right off of I-77 and is close to shopping and restaurants. We were in building 4 located at the back of the property. Our room was very clean; however, we did encounter a roach on our 2nd night there. I am giving giving it the benefit of the doubt since our room was very clean that...
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Dear Valued Guest,
Thank you for taking the time to write a review for us. We greatly appreciate that. We are happy to know that you found your suite clean and our staff friendly. We value our guests greatly since many of them stay with us for a long period of time. As far the bug you encountered in your...
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We met our adult children at this Inn and reserved, prepaying for our room (which I recommend). We were purposely looking for at least a 2 bdrm suite w/ foldout (wish they had a 3 bdrm suite though.. Our room had been given away when we arrived however, the hotel manager did find another Penthouse suite & while we were...
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Dear Valued Guest,
Thank you so much for taking the time to write a review! Providing Excellent Customer Service and clean rooms is very important to us and we do it with joy. Due to some recent bad storms, we've had some damage which we are addressing right now. A plan is in the works currently to address these issues....
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My room was clean and well-appointed and the breakfast was delicious. Staff were friendly and helpful after I set the all time record for locking myself out of my room two minutes after I arrived.
Would stay here again. For an extended stay, I might want a room higher up the hill because my room had poor cell phone reception.
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Dear Valued Guest,
Thank you so much for taking the time to write a review on TripAdvisor. We're glad you enjoyed your stay. These comments are very helpful to us and our future guests. Please come back again when you're in Charlotte!
Sincerely,
Tina Crossland
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My husband and I reserved four 1 bedroom penthouse suites for our family traveling with us to Carowinds over Memorial Day weekend. We made the reservations early in 2011 because we knew this is a traditional race weekend and nice rooms are often hard to find and more expensive closer to this holiday. Being a fan on Residence Inn and...
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Dear Valued Guest,
Thank you so much for your review! We 're glad that our Staff made your visit enjoyable. Please come again next year!
Best wishes,
Tina Crossland
Residence Inn Charlotte South
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Traveled here with a pet- this place was great! It was close to major highways and tons of food options! The hotel was very pet friendly. The property was nice to walk around, and the rooms were spacious. I saw dogs of all sizes there also. The rooms were very quiet and we barely heard any noise, even though the...
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Dear Valued Guest,
Your input is very important to us. Thank you for your review! It's important to us that our guests feel at home while on the road so being able to bring your pet is one way of making that possible.We hope that whether you are traveling with your pet or not, that staying at the Residence Inn...
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We stayed here for our trip to Carowinds. I looked at the pictures online and read others reviews and decided to give it a try. When we got to our room it was sparkling clean! I checked every part of the room and checked the sheets for stray hairs and the whole room was nice and clean and smelled nice....
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Dear Valued Guest,
I wanted to personally thank you for your detailed feedback. It means a great deal to us. We are glad you were happy with your stay. We hope that when you return to Charlotte, that we will have the pleasure of seeing you and your family again at the Residence Inn Charlotte South!
If there is anything...
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Stayed here for 3 nights. Overall experience was positive. The first room they put us in had a soaking wet carpet that must have been cleaned earlier in the day . In one of the bedrooms there was a strong smell of cat urine. My guess is they had tried to clean that. We asked to be moved . They...
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Dear Valued Guest,
I wanted to personally thank you for your feedback. We were happy to hear your overall experience was positive - that the rooms were clean and the staff provided excellent service. We apologize for the wet carpet in the first suite you entered. I was happy to hear we were able for correct it with providing you...
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184 Reviews
