Just walking into the lobby is unlike traditional hotels and you are welcomed by a friendly hotel employee. They step from behind their counter and speak with you using your name. The check-in is quick and easy and you are in your room before you know it. The room is huge, spacious and well decorated. The bed is very comfortable... More

nice hotel, clean, mostly friendly, although the check in girl did some weird thing where she walks around the counter to hand you your room key, but it came accross weird cause she just stands next to you and put them in your hand without really saying anything. also she didnt explain the breakfast, amenities or how to use the... More

We only stayed the one night but were very pleased with this hotel. The room was very spacious and modern. Large 42" flat screen, 2 good size beds (very comfortable), and a queen size sleeper sofa. Breakfast was nicer than most and the service was great. If we ever do a stop-over in Charlotte again we will stay here again. More

We had a family emergency and forgot to cancel our reservation ahead of time. The hotel refunded our money two weeks afterwards. They helped make our holidays special! More

Stayed here a night when my flight got delayed, based on TA reviews. The reviews are accurate; the rooms are really nice and spacious. My king room was really a suite, with a couch area, desk, wet bar, and TV on one side. The bed and bathroom are on the other. Front desk help was very helpful, they can direct... More

We stayed at the Hyatt Place before flying out the next morning. The hotel is easy to find right off of the interstate. The rooms are very spacious with a separate sitting area that includes a pull out sofa. We paid a little extra to leave our car there for the week, but it was still less than airport parking.... More

Decent hotel, good free breakfast, however it was not that close to the airport, I could have stayed downtown and probably only added 5 to 10 minutes travel time. Ndext time I am in charlotte I will stay in the uptown(downtown) area) More

Ideal for business travelers. I spent one night hear recently. The hotel's staff was friendly and personable at check in, and even went out of their way to accommodate a special request for late check out. The room was well furnished and in good, clean condition. Room amenities are great with huge HD TVs and a small refrigerator in each... More

I stayed at this hotel while attending a wedding in Charlotte. It is indeed a great place to stay. The staff is ULTRA friendly. Any inconvenience they think they may have caused you is followed up by apologies and sincere attempts to make it right. I did not experience many inconveniences while there. The rooms are large and include mini... More