There was one major problem with this hotel, the wireless Internet access in the room was almost useless. They limit access to 11MBps and I didn't get close to this. I would have to take my laptop out into the public area to check my work email. For a business traveler, this would be a deal-breaker. Other than that, the... more

I have not been to a hotel that the pictures is exactly what you see online until this one. The Hyatt was wonderful. I didn't want to leave. I will visit them again. more

I stayed here for 4 weeks while undergoing basic indoc for my new company. The hotel and staff just converted from Amerisuites. The staff is very gracious and the hotel is in tip top condition. They are no doubt getting inspections from Hyatt regional and national managers. We met a few and they were eager for our input. The hotel... more

While the common areas seem to be recently renovated, the rooms are old and tired. I was, unfortunately, only able to get a smoking room given the late reservation I made. It smelled of stale smoke, but it wasn't overwhelming. The furnishings have seen better days and you can feel the springs of the mattress beneath you while you sleep.... more

I was booked in this hotel for overnight stay by my airline due to a delayed flight. The front desk was not bad but they booked me in an occupied room initially and it was shocking to enter a room and find someone inside. The room that I eventually got had some non functional light bulbs and there was a... more

On our return to Charlotte on 7/28/07, We ended up back at this Amersuites Hotel which had overbooked us on 7/21/07. They had the proper room this time but as we entered the room, the deodorizing scent they used was very strong. My Cpap machine still had that same odor in it a day later. We informed the front desk... more

Stayed here on Friday April 21st overnight. I have to say the room was clean, and comfortable. Air conditioner was noisy. Pillows on the bed were flat and they had no extras. continental breakfast in the am does not start until 7:00 am on the weekend, we needed to leave at 6:30 to go to the airport for a flight... more

Do not stay at this hotel! The room was crawling with bed bugs. My husband and I went to see a doctor after we went back home because we had been bitten so badly. We informed the front desk but they seemed unconcerned and muttered a feeble apology. Disgusting place!! Beware! more

Room was stuffy, AC/fan loud, refridgerator didn't work, dishes in cupboard dirty, carpets stained, bathroom smelled of urine, showercurtain stunk- (staff was friendly and setting nice but annual smokealarm check took place at 2pm our second day without notification-all alarms went off in hallway and room. very alarming!) Wasted time and money. Go somewhere else. more