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Courtyard Charlotte Ballantyne

3.0 of 5
5635 Don Lochman Ln, Charlotte, NC 28277
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Courtyard Charlotte Ballantyne
Ranked #53 of 166 hotels in Charlotte
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33 reviews from our community

    Trip type
Traveller rating
    12
    13
    7
    1
    0
Date Rating
Chester, Virginia
1 review
5 of 5 stars Reviewed 10 April 2013

We stayed here on April 5th, 2013 on our way down to Augusta. The hotel was a great advertisement for a Courtyard, clean and comfortable. What stood out to me was the GM, Angie King. I have never seen a GM so user friendly and hospitable; she was everywhere from behind the counter to out front greeting the guests to... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
12 April 2013

Greetings from Charlotte fapugh. Thank you so much for the kind words. I truly do love making a difference in others’ lives and I am so glad I had the pleasure to meet your group while visiting the area. We hope you will come back soon! More

washington dc
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 April 2013 via mobile

I stayed here for 3 days while on spring break with my daughters. Check in went smoothly. The room was great. We had a Room with a view of the pond in the back. My daughters age 10 and 5 enjoyed the view and the pool. I thought the pool would be heated but it wasn't. Overall I didn't have... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
5 April 2013

Hello monalisasmile1980. Thank you for sharing such great feedback about your recent stay with us. I also love the view of the pond and the Courtyard. It is so serene. Making memories with your little ones is so special and we are glad you decided to choose our hotel! I apologize the heated pool was not at the desired temperature... More

New York City, New York
1 review
4 of 5 stars Reviewed 17 March 2013

As other reviewers have pointed out, the rooms at this hotel could use an update. That being said, I would be happy to stay here again. The bed was very comfortable, the room was spacious, and the location is great. But the best part of my stay was the staff. They were so welcoming and friendly, and were always happy... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
19 March 2013

Hello jls2. Thank you for providing feedback on your recent stay with us. I am glad that you enjoyed your stay and we were able to accommodate your needs. We are fortunate to have such a great staff that enjoys serving our guests! We hope you will visit us again if ever in the area. More

Newport Beach, CA
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 30 January 2013

3 nights here at the Courtyard. Great staff, good food at the lobby bistro. Walking distance to shops and restaurants (Vine). Will stay here again. Nice shuttle service to/from The Village. Gym is perfect for a quick workout. Nice lounge for having a beer or glass of wine with co-workers.

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See 3 more reviews by 50isthenew40 for Charlotte
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
4 February 2013

Dear 50isthenew40, Thank you so much for a fantastic review! I am thrilled to hear that you enjoyed every aspect of your visit. We cannot wait to see you again in the future. More

New York City, New York
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 January 2013

VERY nice staff, nice new lobby with a wine bistro and the gym had new treadmills. Some people complained about the rooms but I thought the room was ok....bed was comfortable, room was spacious but it could use an overall update. Breakfast is not included but I did "win" a free breakfast sandwich at check in (which tasted great and... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
9 January 2013

Dear avidtraveler1976, Thank you for your recent review of our property. I am glad you enjoyed the guest room and the Bistro. We do look forward to a room’s renovation in the future. Please allow me to apologize for missing your wake up calls. We strive to deliver on all guest expectations and understand the disappointment if this is not... More

Rex, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 December 2012

Wonderful Stay, Lobby clean and fresh - check; Bistro clean and tasty check, Staff professional, kind and knowledgeable about area - check; Rooms clean and tastefully decorated check check. This was one of best Courtyard Marriotts I've stayed in a long while. I have nothing but positive things to say about it.

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
12 December 2012

Hello Wendy B. I am thrilled that you enjoyed everything about your recent visit with us! We are here to ensure you have a delightful stay and your travel needs are met with clean facilities and superb service. We cannot wait to see you again! More

Allen, Texas
Contributor
15 reviews 15 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 8 November 2012

Good stay - clean, roomy, didn't hear other guests thru the walls, heater worked well, plenty of parking. WiFi on 2nd floor didn't work very well, front desk moved me to the first floor which fixed the problem. Room decor wasn't bad, bed was good but not great, many pillows of different weights (soft/firm/etc) for various sleeping positions. Close to... More

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See 2 more reviews by frankieboy180 for Charlotte
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
13 November 2012

Hello frankieboy180. Thank you so much for the great review. We are definitely fortunate to have such a fantastic location. Being located in a gorgeous corporate park with a variety of restaurants is so perfect for our guests! Also, thank you for bringing the Wi-Fi concerns to our attention. This was quickly addressed and the complimentary Wi-Fi should be stellar... More

Kittery, Maine
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 21 October 2012 via mobile

I have stayed at many Courtyard Marriotts across the country, and have always been pleased. This particular hotel looks fresh and new when you walk into the lobby and view the restaurant and computer lounge. Desk personnel are very cordial. Very disappointed when I got to my room. Very dated with very thin walls. I could here everything that was... More

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See 3 more reviews by floridaskater2003 for Charlotte
Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
22 October 2012

Dear floridaskater2003, Thank you for staying at our hotel and for taking the time to share your feedback. We appreciate your kind words regarding our lobby/Bistro area and staff. We apologize that our accommodations fell short of your expectations and for any inconvenience you experienced due to noise. At Courtyard by Marriott Charlotte Ballantyne, we take all feedback very seriously... More

Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 October 2012 via mobile

It's time. Time to upgrade the rooms. The lobby is complete but it looks like the rooms got skipped/fasttracked. They have some newer furniture but very tired mattress. Old carpet in the room and the old fake plaster walls. Not a single picture in the room - just a mirror. It is ranked number 37 and that is what brought... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
8 October 2012

Dear Db0340, Thank you so much for staying with us and providing this valuable feedback. We are very excited that we will have a rooms renovation very soon in our future. Marriott does a great job keeping their properties looking fresh and up to date. And our ownership wants our guests to be happy and comfortable in their surroundings while... More

Durham, North Carolina
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 1 October 2012 via mobile

Stayed at the courtyard Marriott Ballantyne this past weekend when in town for a wedding. Overall was satisfied with stay, however I woke up at least twice each of the two nights there because the air conditioning unit made a VERY loud noise when turning on/off. Would have complained to the front desk had I not been so tired from... More

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Angie K, General Manager at Courtyard Charlotte Ballantyne, responded to this review
8 October 2012

Dear AmyJean1006, Thank you so much for staying with us during such a special event. I know the wedding was amazing from the feedback we heard. Hopefully you had a chance to catch some z's now that you are back home. I apologize for the noisy AC unit. I definitely understand how frustrating it can be to be awakened by... More

 
 
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Additional Information about Courtyard Charlotte Ballantyne

Also Known As:
Courtyard Charlotte Ballantyne Hotel Charlotte
Courtyard Charlotte
Charlotte Marriott
Charlotte Courtyard
Address: 5635 Don Lochman Ln, Charlotte, NC 28277
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotels in Charlotte
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Courtyard by Marriott Ballantyne is conveniently located in the heart of Ballantyne, at the intersection of John J. Delaney Drive and Johnston Road. With access to unparalleled amenities, the hotel is nearby a variety of restaurants, shopping, golf and spa. We are proud to offer 90 well appointed guest rooms and suites that have been designed with your comfort in mind. The pillow-top beds offer a restful night's sleep, and all guest rooms have refrigerators and 32" LCD Televisions. Our Lake View meeting room has the capacity to hold 50 guests. Banquet menus and audiovisual equipment rental are available. The Courtyard Café serves a full breakfast with eggs made-to-order. Breakfast is open to the public, and our hotel provides an ideal location for a morning business meeting. Our warm and friendly staff is dedicated to extending genuine care and concern for our guests. We look forward to serving you with excellence at the Courtyard Ballantyne. ... more   less 
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Courtyard Charlotte Ballantyne
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