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Renaissance Charlotte Suites

3.5 of 5
2800 Coliseum Centre Dr, Charlotte, NC 28217 (Eagle Lake)
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Renaissance Charlotte Suites
Ranked #18 of 166 hotels in Charlotte
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260 reviews from our community

Traveller rating
    123
    99
    18
    13
    7
See reviews for
Families
51
 
Couples
43
 
Solo
21
 
Business
102
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Columbia, South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

This hotel is a lot like the Embassy Suites. The standard room includes a living area, bedroom, bathroom, and an area with a small sink, regfrig and microwave. I was traveling with a group. Although there were four to a room, we had plenty of space. The grounds are beautiful and the hotel is pretty well kept. Having two tv's,... More

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Arizona
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I think a lot of people would think this hotel was an Embassy Suite. The setup is very similar. However, the people there tell me it was built as a Renaissance. I stayed there one night due to a US Air misconnect. I paid for the full price - which turned out cheaper than even the Springhill Suites (which jacked... More

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New Prague, Minnesota
1 review
5 of 5 stars Reviewed 15 May 2013

I had an issue with my key; it wouldn't open the door. After a long, tiring day, I walked back down to the front desk. Verna immediately remedied the situation with a bit of an upgrade. She was wonderful. She personified customer service.

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Florence, South Carolina
1 review
1 of 5 stars Reviewed 12 May 2013

Stayed here the night before catching a flight. Hotel was nice but my wife and I both got food poisoning in the hotel restaurant. Not a good flight next morning and it ruined two days of our trip. I told Marriott about it but didn't get a response.

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Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 9 May 2013

Just held a series of 4 one day meetings. The staff was great to work with (Thanks Cori Lee) and everything was on time, as ordered, at the price agreed to. Everyone of the employees encountered were very customer centric. If you are meeting in the Charlotte area I suggest you check them out!!!!

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New York City, New York
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 7 May 2013

Stayed for 3 nights and took the free shuttle bus from Charlotte airport. Check-in was quick, but I was assigned a terrible room which faced the elevators. I don't mind being close usually, but these rooms actually have a window facing the elevator lobby which is just weird. I was moved after a huff at the front desk. The room... More

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Hamtramck, Michigan, United States
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 May 2013

It was a very nice hotel. Very clean & comfortable. Felt safe, the gym looks nice. There is nothing walking distance from this hotel but everything is with in 30 min drive. I will stay there again. The resturant had good food.

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See 2 more reviews by Keya707 for Charlotte
Saint Augustine, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 May 2013

A solid comfortable experience--but oh my! decorated by Overstock.com and very disorienting if you arrive late and you are tired. A huge atrium lobby with interior fake plant window boxes, glass elevator with hollywood lights--and a southwestern sandstone waterfall--and contemporary lobby space --with a large art deco 12 foot tall clock on a streetlight stand. And oh-boy, red everywhere. 40's... More

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Cumming, Georgia, United States
1 review
5 of 5 stars Reviewed 24 April 2013

I am a frequent traveller, and this hotel is like coming home. Bobby at the front desk greats me by name and is always friendly and efficient. The bar area nice, clean and effective particularly with Kris, Emma and Heather. It is a great staff and they really do a great job making me feel at home and a little... More

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Lewes, Delaware
1 review
4 of 5 stars Reviewed 22 April 2013

We arrived 10pm in charlotte after a 16 hour drive, and had to ask 5 hotels, to find this one. It was hidden from sight behind tress & talll buildings. It took an hour to find it. Our room was very nice, & clean It is a beautiful hotel. Breakfast was not complmenty. But it was a nice breakfast BUT.... More

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MSchwantner, General Manager at Renaissance Charlotte Suites, responded to this review
23 April 2013

First I would like to apologize for the inconvience you experienced during your recent stay. Guest satisifaction is key to us, and I will pass your concerns to the correct departments. Thank you for taking the time to inform us of your stay, and we hope this will not deter you from using the Marriott/Renaissance Brand for future stays. More

 
 
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Additional Information about Renaissance Charlotte Suites

Also Known As:
Renaissance Charlotte Hotel Charlotte
Renaissance Charlotte Hotel
Renaissance Charlotte
Charlotte Renaissance
Address: 2800 Coliseum Centre Dr, Charlotte, NC 28217
Phone Number:
Region: United States > North Carolina > Charlotte > Eagle Lake
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotels in Charlotte
#16 Business Hotels in Charlotte
Price Range: ££
Hotel Class:3.5 star (3.5*)
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