I booked this hotel through the Hyatt website. No mention was made that this hotel is going through a major renovation and that they were not serving the full hot breakfast which they advertise. The hallways have been recarpted and it looks like our room had new furnishings, however the renovation stopped there. The rusty drop down ceilings in the... more

We stayed at the Hyatt Summerfield Suites for two nights over MLK weekend. The hotel is being remodeled and the lobby area is under construction. The makeshift lobby is in a hall way of the hotel and the new dining facilities are in what I think was once the fitness room. The fitness room is now crammed into an office... more

This hotel is currently undergoing renovation to the entry, so we were not sure that it was even open when we drove up. They have re-purposed the fitness room to the dining area, and the hallway outside the elevators now functions as the reception. When finished, the new reception and dining area appear that they will be spacious and very,... more

I missed my connecting flight out of Charlotte for Providence. Boy, are airlines tough. It is always either the TSA or the weather. The airline gave me a number for a travel agency they contract with for discounted rooms for people in my situation. I had a choice of Microtel for $70 or Summerfield Suites for $79. Usually I opt... more

Units are a bit small for family groups and more appropriate for businessmen. We had a two-bedroom unit for four adults and two children. A good breakfast was included, but we had also prepared our dinner there -- a simple spaghetti meal-- and there was nowhere for most of us to sit down. The dining table is more of a... more

Over the Christmas holidays, I needed two suites for out-of-town family - one parent in her 80's and a daughter, her husband and 10 month-old baby. After doing a lot of comparison shopping, I booked rooms at Summerfield Suites on S. Tryon. I went through the marketing person at the hotel and negotiated a price $5 lower than anything I... more

stayed there on 10/3/05 and the whole hotel smelled of cigarette smoke. Our nonsmoking room also smelled of cigarette smoke and there were burns in the couch. The free use of the business facility was nice enough. The breakfast buffet included in the price is not worth eating at and looked rather nasty at 8:30 am in the morning. The... more

We chose to stay at this hotel in Charlotte based on price and previous reviews on TripAdvisor. We checked in early, which was not a problem, but when we requested a different room due to screaming kids across the hall we were met with some resistance. They did change our room and we did have a pleasant stay. The rooms... more

I purchased a 3/27/04 weedend reservation through Travelocity for Summerfield Suites. I was traveling with both my mother and husband and felt that Summerfield offered the best solution for this arrangement as they were able to provide a 2 bedroom suite which shared a living and kitchenette area. Upon arrival at the hotel I was told by the front desk... more