Hyatt Summerfield Suites Charlotte Hotel Reviews and Photos, Charlotte, North Carolina

txgmc

Boston, Massachusetts

Senior Contributor

30 reviews

48 helpful votes

Reviewed 31 August 2011

I stayed at the Hyatt Summerfield Suites Charlotte Airport in late August 2011. The facility, including the room, was very nice and comfortable. The one bedroom suite was good-sized with two good-sized flat screen TVs and mostly updated furnishings. The bed was good. The couch in the living area was not very comfortable (and definitely not the style of couch... More

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Thank you for taking the time to review our property, we truly value your input. We strive to make all aspects of your stay pleasant, and we were pleased that for the most part you enjoyed our hotel. Your shuttle ride however is very troubling to us. This is not the typical behavior or level of service we have to... More

angelofamom

North Carolina

Contributor

13 reviews

8 helpful votes

“2nd stay was as good as the 1st”

Reviewed 29 August 2011

We stayed here on Aug 26th for one night before heading to the US National Whitewater Center. We choose to stay here again because we knew the room would accommodate our group of 6 and it was only 15 miles (give or take a few) from the center so it was worth it for us. We stayed in the same... More

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angelofamom has 1 more review of Hyatt Summerfield Suites Charlotte Airport

“Overnight stay for morning flight”

Reviewed 2 July 2010

Thank you for coming back to stay with us, we are happy you enjoyed your room again at our hotel. We do apologize for the card reader at the back door, it is an issue we are aware of. At the time of your visit, we had replaced all of the batteries and cleaned all the readers and had not... More

rossosugna

roma

Senior Reviewer

6 reviews

8 helpful votes

“excellent hotel, fantastic staff, cheap price”

Reviewed 23 August 2011

I have been to the hyatt ss for 1 day, I was in transit for other locations so I was looking for a cheap room near the airport, nothing more. the hotel is a new building that has everything you need: swimming pool, free internet and free printing, gym, free aperitif every day, free shuttle service for the airport. the... More

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Thank you for the great review! I will share your kind words with our staff. We are very happy you enjoyed your stay, and please think of us if your travels bring you back to Charlotte! Best regards, Matt Allen Director of Sales More

bluetopaz60

Bermuda

Senior Reviewer

7 reviews

1 helpful vote

“nice place to stay”

Reviewed 4 August 2011

room was comfortable, bathroom clean , which is important to me. The staff were very friendly and helpfull. only stayed a night but worth the amount paid. More

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Thank you for taking the time to review our property. We are all very pleased that you enjoyed your stay here with us. Please think of us the next time you are in the Charlotte area! Matt Allen Director of Sales More

ParagSohoni

Pune, India

Reviewer

4 reviews

2 helpful votes

“Excellent place to stay. Close to the airport and fairly close to rail commute to travel to the city center”

Reviewed 1 August 2011

This is an excellent place to stay when on a business trip. The hotel is pretty close to the airport, near the highway, fairly close to the Woodlawn Rail station. They have a complimentary pickup and drop service to the train station if you need one. The only bad point is that they had scrambled egg in the breakfast on... More

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Thank you for taking the time to review our hotel. I am happy to hear the hotel met most of your needs. We have since changed our breakfast a little, we still offer scrambled eggs most days of the week, but we have begun to offer omelettes as well a few days a week. I hope you are able to... More

BeachLife18

Saint Augustine, Florida

Contributor

12 reviews

9 helpful votes

“Can't beat the happy hour!”

Reviewed 30 July 2011

Was there on a business trip and stayed for a week and was very happy with my stay. Each room has a mini fridge, stove, and kitchen. The free internet was fast and reliable. Carol who works the front desk was very helpful and professional. My kitchen was a little out dates, but the beds were very comfortable and the... More

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It is always great to hear from our guests, thank you so much for the kind words on our hotel. We recently added the new living room televisions, I am glad to hear that you enjoyed using it. We have some rough plans in the mix right now to update our guestrooms, please bear with us as we begin to... More

jkgentry27

Columbia, South Carolina

Reviewer

4 reviews

“Excellent”

Reviewed 20 July 2011

We went to this hotel for are honeymonn and let me tell you that this hotel is very very nice there is nothing to complain about I even told the manager that my stay was excellent the breakfast is good the pools are clean the rooms were clean the staff was friendly. and i must say I'm looking forward to... More

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Thank you so much for your excellent review of our hotel. We strive to make everyone's experience as your's was. We were very privileged to be part of such a special time for you, and we are happy we could help make it memorable. We would love to have you back here with us the next time you travel to... More

NFJ999

Bradford UK

Contributor

15 reviews

5 helpful votes

“Reaonable Quality”

Reviewed 20 June 2011

This is an average hotel - the room we stayed in was a suite. This meant it had a 2 ring cooker, small sink and a fridge. The lounge area was large and included a fold out sofa. The bedroom had 2 double beds. In theory the room could accomodaye 6 but it would be fairly cramped. Bathroom and kitchen... More

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Thank you for taking the time to review our hotel, we always make it a practice to listen to our guests and act when we can. We do offer a full hot breakfast every morning consisting of eggs, breakfast meats (Sausage, Bacon, or Ham) and either french toast or waffles for a hot selection, and an extended cold selection as... More

1jmasters

The Woodlands, Texas

2 reviews

“Has Hyatt lowered its standards?”

Reviewed 14 June 2011

We booked this hotel for 1 night so we could be close to the airport for an early flight home. I normally would select a 2 bedroom suite at Residence Inn, but decided to give Summerfield Suites a try since historically I have been pleased with Hyatt-owned properties. We are a family of 5 (2 adults/3 kids) - lobby was... More

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Our most humble apologies regarding your last stay here with us, what you experienced with us is most definitely not our standard of service. Please feel free to contact us here at the hotel directly so we can discuss and see how we can make this right for you. 704-525-2600. Thank you for your review, we take every criticism very... More

Jazz24

Anytown, US

2 reviews

“Nice stay. Met all of our needs for one night stay”

Reviewed 16 May 2011

Stayed here for one night while we came into town for a concert. I found that the hotel met all our needs for the price. We even tried out the pool before we headed into town for food and the concert. Room was nice and clean, had plenty of room and the staff was helpful. They helped line up shuttle... More

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Thank you for taking the time to review our hotel. I am very pleased that you enjoyed your stay with us. Please let us know if we can do anything for you in the future. More

Hyatt Summerfield Suites Charlotte Hotel Reviews, Charlotte

Hyatt Summerfield Suites Charlotte Airport

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