After reading some of the mixed reviews, I wasn't sure quite what to expect. But I must say, the Ballantyne was everything we were looking for. They have the little details down, such as warm towels when you check in, complimentary valet, jacuzzi tubs, classical music playing in the room upon arrival, and the staff was so attentive! I was... more

We have stayed at this resort about 3 times since we live down the street. Each time we keep thinking it will be better. The good is 1) the rooms. they are spacious and comfy and have big bathtubs and the beds are to die for. 2) the bartender and the bar. Very friendly and chatty bartender who knew how... more

My wife and I went to Charlotte, NC for a personal event and stayed at the Ballantyne Resport for 1 full week. We are Starwood members and the Ballantyne is a starwood property. We stayed all week on starwood points which were an exceptional value for the quality hotel. Upon check in we were greeted by a very friendly valet... more

This hotel far exceed my expectations. The hotel is just beautiful and the staff is just outstanding. We were cared for and looked after by everyone we met...bellman, concierge, waiters, housekeepers, etc... Just great service as one would expect, but not always gets, at a luxury hotel like this one. No request was left unattended and the attention to details... more

My Wife and I were very impressed with The Ballantyne. We felt like royalty. From the wet towels when we arrived, to the warm apple cider at check-in, to the Victorian style furniture throughout the hotel, to the overly friendly personnel, our weekend trip was over the top. We only ate in the restaurant for breakfast, however, that was supurb... more

This place was amazing. The spa treatments and service of the staff was incredible. The room was gorgeous. Our entire stay was def. worth the price. more

We stayed at the Ballantyne for one day, the Friday after Thanksgiving. I was impressed that we checked in around 10:30 in the morning and they put us right in a room, no hassles. Check-in was pleasant. The staff were all friendly ( the valet, doorman, baggage handlers, front desk clerks). We booked by going directly to their website and... more

I have been staying at the Ballantyne Resort since 2002 I guess. The resort is fabulous. Most of my meetings are downtown. It is about 20 minutes, depending on traffic can be a bit longer. The staff is great. There is a great little bar downstairs, good for a late evening drink after dining out. Rooms have enormous Moldings, great... more

Only stayed here one night for business, but was pleasantly surprised. The resort check-in was very quick and I was given a room on the 6th floor overlooking the golf course. The rooms are huge with two queen beds. Everything seemed new and fresh, including the carpet and paint in the hallways. The bathrooms are lovely with a spacious standup... more