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Courtyard by Marriott Charlotte City Center Hotel Reviews

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Courtyard by Marriott Charlotte City Center

3.0 of 5
237 S Tryon St, Charlotte, NC 28202 (Second Ward)
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Courtyard by Marriott Charlotte City Center
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Ranked #57 of 166 hotels in Charlotte
4.0 of 5 stars 142 Reviews
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142 reviews from our community

    Trip type
Traveller rating
    37
    61
    32
    10
    2
Date Rating
Raleigh, North Carolina
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
“Nice room, but.....”
4 of 5 stars Reviewed 12 May 2013

Okay, you call and reserve an Executive Suite with a roll away bed. What do you expect to find upon arrival? It was just an "okay" room, with the bed standing up against the wall. We left for dinner & returned without the bed being set up for us. This is not the kind of service I would have expected.... More

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Marietta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Uptown Charlotte Fun”
4 of 5 stars Reviewed 24 April 2013

Just stayed at this hotel - it was a pretty good value. It is far enough away from the epicenter so you don't hear the bar noise. There is a Panera right across the street of the backside of the property so that was so nice. We have a Yukon with a luggage rack and it was able to fit... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
7 May 2013

mdp15, Thank you for sharing your experience about your recent stay with us at Courtyard Charlotte City Center. I’m glad our hotel’s convenient location suited your travel needs during your visit. We’re happy to have had you as our guest and hope you have an opportunity to visit us again soon. Thank you again for writing. Sincerely, Sherry McWherter, General... More

Chicago, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Clean Comfortable Good Location”
3 of 5 stars Reviewed 23 April 2013

This is a very typical Courtyard room. The air handler is a unit that vents outside and mine was nosiy. It was a good thing the temperature outside was mild so I could turn it ioff. The hotel rooms are all on the top floor tof the hotel as it is built over a parking garage. The staff were very... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
3 May 2013

Todd R, It’s great to hear from you! We appreciate you choosing to stay with us at Courtyard Charlotte City Center. I’m happy to hear that the cleanliness of our hotel and friendly staff met your expectations. I appreciate your feedback and apologize for any noisy disturbances you encountered during your visit. We value you as our guest and hope... More

Washington DC
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
“Reliable Marriott experience, conveniently located”
3 of 5 stars Reviewed 8 April 2013

This was my third stay at this Marriott location. Nothing terrible remarkable, but the location can't be beat for downtown Charlotte. Quick walk to a ton of restaurants. I would note that each visit there has been "something" that came up: room preference unavailable; issue with the room being ready; or no room on the concierge floor. Minor issues, really,... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
17 April 2013

Martha M, Thank you for writing a review on your stays with us at Courtyard Charlotte City Center. I’m pleased to know you’ve enjoyed our convenient location, as well our clean rooms and friendly staff. The little details definitely do make a trip and we regret we’ve missed the mark during your last few stays. Your feedback provides many areas... More

Brentwood, California, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Superior Service”
5 of 5 stars Reviewed 8 April 2013

I arrived late in the evening and was pleased to discover they had upgraded me to a corner room. There was a coffee maker and an ice box which came in very handy due to my all day meetings. The staff was very helpful with directions and restaurant recommendations.

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
17 April 2013

Saunie F, It’s great to hear from you, and we’re glad you enjoyed your stay with us at the Courtyard Charlotte City Center. I’m delighted to know that our staff was friendly and helpful during your stay. We enjoyed having you as our guest and we hope you’ll visit us again soon. Thanks again for writing. Sincerely, Sherry McWherter, General... More

Spartanburg, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Comfortable stay”
5 of 5 stars Reviewed 7 April 2013 via mobile

First overnight stay in charlotte. Came up for Heat vs Bobcat game. Walking distance to arena but with children we drove. We did however walk to 6th street to eat at Brixx wood fire pizza.This hotel is very secure, ( you have to use key card for everything). Room and bath area was spacious. Staff was friendly. Would stay here... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
21 April 2013

edna91, It’s great to hear from you! Thank you for taking the time to write a review and for choosing to stay with us on your first overnight stay in Charlotte. I hope you and your family had a great time at the Heat vs Bobcat game. I’m pleased to hear you enjoyed your stay, our spacious rooms and friendly... More

Durham, North Carolina
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Nice Place to Stay in Middle of Everything”
5 of 5 stars Reviewed 3 April 2013

My husband and I live in different cities and I visited him in Charlotte during the week. We used rewards points through Marriott for our stay. My husband thought he had made our reservation but I showed up without one as he had not hit "confirm" on the reservation. They got us set up quickly. We are gold status and... More

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ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
17 April 2013

jewelsnicole, Thank you for taking a moment to write a review. We appreciate you choosing to stay with us at the Courtyard. I hope you and your husband had a great time in Charlotte! I’m happy to hear our staff was helpful and accommodating with your reservations. I greatly appreciate your feedback and apologize for your disappointment with the limited... More

Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Company Mtg.”
5 of 5 stars Reviewed 24 March 2013

Was there for a company meeting, the staff were great along with the food. Only problem with the stay was when I checked in they gave me a room with someone in it already,quite the surprise to each of us.Elevators very quick.

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Renee B, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
4 April 2013

Kevin O Thank you for taking the time to write a review. We are pleased to have had you stay with us while attending your company meeting. I’m glad our staff provided you with great service and quality food. I sincerely apologize that you were assigned the same room as another guest and hope our staff responded quickly to rectify... More

savannah
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Business Trip”
5 of 5 stars Reviewed 19 March 2013

My 4 night stay was excellent. The entire hotel is first rate. Although I did not eat in the restaurant, the wait staff in the bar area were very professional, friendly, and made the after hours are real enjoyment.

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See 5 more reviews by Noble-D for Charlotte
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
24 March 2013

Noble-D, Thank you for your kind review. We're glad to hear that your four night stay with us was excellent. I'm pleased to know that you enjoyed our property and wonderful staff. We hope you'll have another opportunity to visit us again. Thanks again. Sincerely, Sherry McWherter, General Manager More

Austintown, Ohio
Top Contributor
62 reviews 62 reviews
12 hotel reviews
Reviews in 39 cities Reviews in 39 cities
25 helpful votes 25 helpful votes
“The Perfect Night stay”
5 of 5 stars Reviewed 19 March 2013

In most of my reviews I mention the Positives and Negatives to whatever I am reviewing,This time I have not one negative thing to say and I serioulsly doubt I can put into words what a great stay this was.I believe this is the very first time I have ever stayed at a Courtyard by Mariott so I wasnt sure... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Charlotte City Center, responded to this review
25 March 2013

Eric H, Thank you for taking a moment and sharing your experience with us at Courtyard Charlotte City Center. We're delighted to hear from you and learn of your wonderful visit with us. I'm pleased to know that our staff was attentive to your needs and welcoming to you and your family. I enjoyed reading your review and appreciate you... More

 
 
Courtyard by Marriott Charlotte City Center
Courtyard by Marriott Charlotte City Center
4.0 of 5 stars 142 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Courtyard by Marriott Charlotte City Center

Also Known As:
Courtyard By Marriott Charlotte City Hotel
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard Charlotte City Center
Courtyard Charlotte
Charlotte Courtyard
Charlotte Marriott
Address: 237 S Tryon St, Charlotte, NC 28202
Phone Number:
Region: United States > North Carolina > Charlotte > Second Ward
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotels in Charlotte
#51 Business Hotels in Charlotte
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard by Marriott Charlotte City Center
237 S Tryon St
Charlotte, NC 28202
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