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Omni Charlotte Hotel


Hotel class 4.0 of 5
132 East Trade Street, Charlotte, NC 28280
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Reviews you can trust

70% Recommend
4.0 of 5 stars 124 reviews
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By trip type
All (124)
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4 of 5 stars
amurray751   1 contribution
Ladys Island, SC
29 Nov 2009 | Trip type: Family

We stayed at this hotel for one night on Nov 27, 2009. Our family attended a Charlotte Hornet's basketball game. The hotel is conviently located and in easy walking distance to the arena. Check in was a breeze. We arrived early and our room wasnt ready but the hotess immediately checked us into another room. The staff was friendly and... more

Management response from
OmniMgr, Manager

We are happy to hear that your family enjoyed your time at the Omni Charlotte Hotel. It is always nice for us to hear the experiences of our guests so we appreciate that you took the time to write a review. We do hope that if you find yourself back in Charlotte you will once again choose to stay at...

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3 of 5 stars
vhintlian   6 contributions
boston
28 Nov 2009 | Trip type: Family

This hotel obviously caters to a corporate crowd, and the weekend we were there it was flooded with kids under the age of 13 or so attending a leadership training session. It's located in the financial district which boasts an abundance of beautiful contemporary corporate architecture. Nicole at the front desk was very helpful and spent extra time with us... more

Management response from
OmniMgr, Manager

Thank you for your review of the Omni Charlotte. We always enjoy the opportunity to praise our associates and will be sure to share your compliments of Nicole. We appreciate all of your feedback and hope you will return again soon.

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5 of 5 stars
Greblos   1 contribution
Columbia, SC
27 Nov 2009 | Trip type: Friends getaway

We had an incredible time during our stay, there were some initial problems when we checked in with the room selection but the staff was more than willing to move us, twice in fact, to ensure we were satisfied. The entire staff was extremely helpful and the next morning remembered us by name and wanted to be sure we enjoyed... more

Management response from
OmniMgr, Manager

Thank you for your kind words regarding your recent stay at the Omni Charlotte. We regret that your initial rooms didn't meet your needs but are happy to hear that our associates were able to work with you to find the perfect room. We consider a return visit a huge compliment and will look forward to welcoming you back!

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3 of 5 stars
oooRoo   7 contributions
Melbourne
23 Nov 2009 | Trip type: Business

The Omni Hotel, despite its central location, is simply not up to scratch in today's market. The rooms are tired and small. The hotel itself does not have great facilities and is in need of renovation. The restaurant and bar are small and simply do not service the needs of the customer as I would have expected. The room rate... more

Management response from
OmniMgr, Manager

We appreciate your honest feedback from your stay at the Omni Charlotte Hotel. While we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guests on what we can do to improve our services. Please accept our apologies that we were not able to exceed your expectations and we...

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4 of 5 stars
jeffbunten   1 contribution
St. Louis, MO
14 Nov 2009 | Trip type: Business, Solo travel

Stayed there first week in November 2009 for 3 nights. Clean room, easy internet access, easy access to eating and shopping. Short taxi ride from the Airport. I thought this was a good well kept property Only downside was the exercise room. Only two treadmills, and 2 cross trainers. One of the treadmills did not work for the 3 days... more

Management response from
OmniMgr, Manager

Thank you for your generous review of the Omni Charlotte Hotel. Let us know if you plan to return and we'd be happy to arrange discounted access to the Charlotte Athletic Club located right off of our lobby for a full service fitness experience. Many thanks for your recommendation and we hope to welcome you back soon.

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4 of 5 stars
labrt2004   10 contributions
New York, NY
2 Nov 2009 | Trip type: Business

Stayed here for a conference. They took a while to get the room ready, but they took my luggage and we all left to go about our business, and they called us when they were ready, which was nice. I ended up trying to go to the wrong room because I couldn't read the desk agent's writing, but someone came... more

Management response from
OmniMgr, Manager

Thank you for taking the time to write a review from your stay at the Omni Charlotte. We are delighted that your conference gave you the opportunity to experience our property and we appreciate all of your feedback. We hope to welcome you back and help you earn your free night through our Omni Select Guest program!

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4 of 5 stars
Bmoresfinest124   20 contributions
Baltimore, MD
25 Oct 2009 | Trip type: Family

I stayed at this hotel from Oct. 23rd-25th 2009. The Omni is in an excellent location. It is less than a 5 minute walk from the Blumenthal Performing Arts Center, Mert's Heart and Soul Restaurant, and the Lynx Blue Line light rail station. In fact this hotel is within a 5-10 minute walk from the majority of restaurants and attractions... more

Management response from
OmniMgr, Manager

Many thanks for your compliments of the Omni Charlotte Hotel. We are proud of our convenient location and are happy that you found us to be close to all that you were looking for in Charlotte. If you find yourself back in the Queen City we hope you will once again choose the Omni Charlotte Hotel.

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4 of 5 stars
Tsi2quick   184 contributions
North Carolina
20 Oct 2009 | Trip type: Couples

Just a few bullets. * Great location if you are going to Time Warner arena for an event. * Check-in was quick and efficient. * Room was clean with the exception of a dirty wash cloth hanging on the shower curtain rod. Maid must have missed it. Not a big deal but not something I generally like to see. *... more

Management response from
OmniMgr, Manager

Thank you for taking the time to share your experience at the Omni Charlotte. We appreciate feedback such as yours because it allows us to know what we are doing right and where we have room for improvement. We are hopeful that we will be able to upgrade our tv's in the very near future and will share your concerns...

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4 of 5 stars
LKNS   1 contribution
Mid-Atlantic U.S.
16 Oct 2009 | Trip type: Family

This was our first stay at the Omni in Downtown Charlotte; we stayed 2 nights (Saturday and Sunday.) I took the advice of other posters and joined their loyalty program, which I highly recommend to others. We were upgraded, at no additional cost to a junior suite, which was very spacious. Also, we took advantage of the free morning beverages... more

Management response from
OmniMgr, Manager

Thank you for staying at the Omni Charlotte Hotel and for leaving such a kind review. We agree with your one complaint that our tv's are in need of an upgrade and are hoping to replace them soon. We appreciate you staying with us and hope you will return in the near future.

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5 of 5 stars
vpichon   5 contributions
Goldsboro, NC
12 Oct 2009 | Trip type: Couples

We just returned from a 1 nt stay at the Omni. We were in Charlotte for a NFL game and the military rate at the Omni was great so we decided to stay there Sunday night. We arrived around noon since the game started at 1pm, We knew there was a chance our room wouldn't be available that early but... more

Management response from
OmniMgr, Manager`

Congratulations on your recent anniversary! We are delighted that you chose to spend it with us and were able to take advantage of the entertainment that can be found just steps from our door. Thank you for reviewing the Omni Charlotte and we will look forward to welcoming you back soon.

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Omni Charlotte Hotel Also Known As

  • Omni Hotel Charlotte
  • Omni Charlotte
  • Charlotte Omni
Address: 132 East Trade Street, Charlotte, NC 28280
Charlotte hotels Omni Charlotte Hotel
4.0/5.0
124
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