We stayed at MainStay Suites for several weeks while relocating to Charlotte. The price was great and the room was fine--although there was only one chair at the kitchen island and not quite 2 sets of the necessary dinnerware and utensils. The cleaning crew was friendly and very competent. Unfortunately, while the desk staff was friendly, they were not very... more

Ok let me start by saying that the Hotel itself is not too bad "but" the service is TERRIBLE!! You have to literally beg the staff when you need something. That goes from upper management to the line staff. And do not even think about getting a smile.. They don't know what is that.. The know nothing about Good Customer... more

As a female traveling alone, I found this place as a great place to stay. Can't beat the rate. The staff was friendly. My room was huge with a queen bed, sofa, kichen, and best of all a great work desk/area. It was very clean and just a nice place to get a good night's sleep. I highly recommend it!! more

I often use Priceline to book hotels. You can get some really GREAT rates through the "name your own price" feature, but you have to be willing to suck it up a little bit if you put in that you will accept anything 3 star or 2 star. I had never heard of "Mainstay Suites" though Priceline states that they... more

I was extremely concerned about staying here due to the negattive feedback. I came into a nice clean lobby area and friendly staff. Was checked in quickly and found my room to be nice & spacious. I was SO glad I ended up getting a room here. It was a quiet room, I could not hear any other guest in... more

Hotel was dirty. Walls in our room were stained. Carpet was old and smelly and to top it off we had what appeared to be a bullet hole in our window. We moved to another hotel on the first night. more

The hotel was nice and clean. The staff was wonderful and very customer focused. I enjoyed the environment and felt safe since I am a female who was traveling alone. The breakfast variety was great. I will definitely stay there in the future. more

Good CHOISE HOTELS. Yes they are a good choise if you want the following: No Clean Towles every day No Cleaning of your room No Toilet paper No Clean sheets No Customer service No Refunds Rusted pots and pans VHS player in your room. (Who rents VHS or who has any)??? Hmmmmmm Maybe good for 1 or 2 nights but... more