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Charlotte

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Hotel class 4.0 of 5
601 S College St, Charlotte, NC 28202
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Reviews you can trust

67% Recommend
3.5 of 5 stars 137 reviews
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By trip type
All (137)
[ Date ] [ Rating ]
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3 of 5 stars
North Carolina
12 Dec 2009 | Trip type: Couples

Here is the up side: Gr-r-reat breakfast buffet (but watch out...it costs almost $20.00), feature activity for children in lobby (decorate a gingerbread man), very polite front desk staff, check-in was smooth, and room was clean and attractive. Here is the down side: When we arrived, there was a fire truck parked outside, and the top 2 floors had been... more

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1 of 5 stars
jenng123
8 Dec 2009 | Trip type: Couples
1
person found this review helpful

My husband and I checked out of the hotel Sunday morning. I am very disappointed in our stay. When we arrived the front desk attendant that checked us in was very very short. She rolled her eyes twice at us. When I asked about the room and if it had The heavenly bath that I had thought that I booked... more

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5 of 5 stars
17 Nov 2009 | Trip type: Business, Solo travel

Clean, friendly, and courteous staff. Located across from convention center, within walking distance of Panthers Stadium and many good restaurants within walking distance. more

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5 of 5 stars
Mountains
15 Nov 2009 | Trip type: Couples

The economy in North Carolina is suffering so if wouldn't surprise me to find that even a luxury hotel in Charlotte would reduce their service. Wow, were we surprised. This place was fantastic! Wife and I booked for a romantic weekend to celebrate milestone wedding anniversary and the Westin turned out to be the best place for us to have... more

Management response from
Tom Manno, General Manager

The Westin Charlotte is the best place to celebrate a special occasion and we greatly appreciate the opportunity to share in this very special celebration. Thank you very much for your kind comments and we hope to welcome you back again soon!

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4 of 5 stars
Oklahoma City
12 Nov 2009 | Trip type: Business

Rooms, amenities, service and location superior. Some aspects of the room - namely the somewhat dated shower - were almost ready for rehab or replacement. However, we found very few items to fault the hotel or its staff. Our major complaint (one echoed by most of our group) was the hotel's unashamedly brash grab for the guest's wallets... a glass... more

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3 of 5 stars
new york
8 Nov 2009 | Trip type: Business, Solo travel

I stayed at the Wetin Charlotte for 5 nights during a convention. The hotel is well located directly across from the convention center. However, the housekeeping was spotty -- only one bar of soap - needed to move from sink to shower and back again, no body wash, coffee service nice, but often no cream left after housekeeping. Fixtures and... more

Management response from
Tom Manno, General Manager

Thank you for your compliments regarding our staff and food quality. We greatly appreciate all of your comments and please be assured we will follow up regarding your amenity concerns to identify why these standard amenties were not replenished appropriately. Thank you again for your valuable feedback and we look forward to welcoming you back to The Westin soon.

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4 of 5 stars
Greenville, South Carolina
8 Nov 2009 | Trip type: Couples

We enjoyed our stay at the Westin. Only negatives: no tissues in the room and only one bar of soap was provided. The lobby service was great. All in all a very good value. We booked a couple of weeks ahead and got an $87 rate for a king bedroom with a nice city view. The location was perfect, as... more

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4 of 5 stars
Upstate NY
5 Nov 2009 | Trip type: Business

I enjoyed my stay during a convention. It is a clean, well run hotel. more

Beautiful
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5 of 5 stars
Charlotte
22 Oct 2009 | Trip type: Solo travel

This was a beautiful hotel! Great employees. The bar was great too! more

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3 of 5 stars
19 Oct 2009 | Trip type: Couples

Some of the fixtures required maintenance (shower head leaked, and bath tub was nearing its demise) ... but the hotel was clean and completely smoke free. Dining experience was good, just as any other Westin. more

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Westin Charlotte Also Known As

  • Charlotte Westin
Address: 601 S College St, Charlotte, NC 28202