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Four Points by Sheraton Charlotte

3.0 of 5
315 E Woodlawn Road, Charlotte, NC 28217
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Four Points by Sheraton Charlotte
Ranked #97 of 166 hotels in Charlotte
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111 reviews from our community

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Traveller rating
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Date Rating
Charleston, South Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2013 NEW

Location: Great location for getting to downtown Charlotte using the light-rail system. And, although the hotel is in a crowded area and on a busy street, it is situated one parcel off the road, so the street noises shouldn’t be of any disturbance. Amenities: Four Points has gone the way of Aloft and stopped doing the individual sized soaps, shampoos... More

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Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 17 May 2013 via mobile

This is an older four points, that is under going some cosmetic redo! More like a Days inn than a Starwood property! Needs some major remodel, baths too small and tired , ditto for furnishings, drapes and please wash the windows! A little paint just won't do!!

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Caroline_Ko, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review
20 May 2013

Dear Ogt2, Thank you for your feedback. You are correct; we are currently undergoing a large renovation, and we are hoping to have this complete towards the end of this year. We are purchasing new furniture, painting, improving our Internet access, and more. We hope that you will give us another chance the next time you are visiting Charlotte. More

Greenville, South Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed 7 May 2013

My experience with the Four Points brand was exceptional - until I arrived at this hotel. The best part of the visit was the interaction with the desk staff. Walking into a room of a familiar brand brings with it some expectations. I was sorely disappointed upon entering this room. The furniture was old, scuffed, and dented, there was a... More

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Caroline_Ko, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review
14 May 2013

Dear Church4b, Please accept our apologies for your experience with us at Four Points by Sheraton Charlotte. We are very sorry that you experienced issues in your guest room. Please note - we are currently undergoing a renovation and expect this to be completed within the year. This will include new furniture. We will also speak with housekeeping to ensure... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 April 2013 via mobile

Hotel front desk agent thinks he funny and was very synical instead . Not a good first impression . Since when does a uniform include an old broach from your grandmothers jewel box go with a mans uniform ? The suite was nice and clean , but the air condition unit kept me awake all night as it cycles on... More

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Caroline_Ko, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review
3 May 2013

Dear PHXman55, We apologize for the experience you had here at Four Points Charlotte. Please rest assured that we are currently going through a thorough renovation of our property and we are working very hard to correct many of the issues here on property. We hope that you will give us another try on your return to Charlotte. More

Winston Salem, North Carolina
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 15 April 2013

i'm torn about rating this hotel. I'll start with the good: 1) Evening Front Desk Staff. The older gentleman who works the front desk in the evenings is one of the best hotel front desk staff I've ever met in my thousands of nights in hotels all around the world. 2) Fitness Center. Very well equipped with dumbells, nautilus-type equipment,... More

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See 4 more reviews by Geoffrey E for Charlotte
Caroline_Ko, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review
18 April 2013

Dear Geoffrey E, We apologize for any inconvenience you experienced during your stay here at Four Points by Sheraton Charlotte. We are very happy that you enjoyed the evening front desk staff, and will pass on your kind comments. In reference to your feedback concerning the guest rooms and the overhang, we are currently in the midst of a renovation... More

Dublin, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 13 April 2013

This hotel has a good location near the expressway and a few nice restaurants. The staff seems to be very helpful with a positive attitude. They really want to make your stay to be a great one. The problem is everything about the hotel is old and very, very worn out. The furniture in the room had worn out parts... More

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Caroline_Ko, Starwood Hotels at Four Points by Sheraton Charlotte, responded to this review
18 April 2013

Dear ArcherLN, Thank you very much for your feedback. We are glad that our staff was able to help you and had a great attitude – we definitely want to make everyone feel at home. We would like to let you know that we are currently going through an extensive remodeling, and we expect this to be complete this fall.... More

Vaudreuil-Dorion, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 January 2013

Stayed here for two nights since we were going to the NASCAR race in town. Convenient location, clean room, quiet, close to several restaurants and stores. Frustrated however that the person serving us knew nothing of Air Miles Vouchers and her colleagues weren't much help either. We ended up being billed the room then had to fight with Air Miles... More

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Michael Z, General Manager at Four Points by Sheraton Charlotte, responded to this review
8 March 2013

Thank you very much for letting us know about your experience. Please accept my sincerest apologies for the staff's inability to process your mileage voucher. We make every effort to exceed our guest's highset expectations. More

Hickory, North Carolina
2 reviews
4 of 5 stars Reviewed 19 November 2012

This hotel was pretty decent for the price i paid for it got it through my starwood program for $59 we had a King room which was not laid out how it was advertised but was alright for a one night stay. it was very clean but it did need a little paint on the walls and new carpet would... More

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Michael Z, General Manager at Four Points by Sheraton Charlotte, responded to this review
8 March 2013

Thank you very much for your comments. We are pleased to provide value rates for special events in Charlotte. The Hotel is in the beginning phases of refreshing our rooms. We look forward to the completion of this project early summer 2013. More

Denver,CO
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 12 November 2012 via mobile

This property looks nice from the outside but rooms are very dated, smelly, and in need of renovation. Flat panel TV have poor grainy reception and wireless is so poor you cannot connect. I was booked here for three nights but cancelled and moved to the aloft after one. I could not handing this place for my entire stay. There... More

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Michael Z, General Manager at Four Points by Sheraton Charlotte, responded to this review
8 March 2013

Thank you very much for your comments. We apologize for the inconvenience concerning internet services. We are currently in the process of upgrading our internet service and expect this project to be completed late spring 2013. Again, please accept our sincere apologies. More

Richmond, VA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 7 November 2012

We recently spent one night at this hotel when in Charlotte for an NFL game. Great location, just a short walk to the train - which is the best way to get to the stadium, no parking fees or hassles! The room was very nice, quiet, clean, everything we wanted. We were initially hesitant to pay for the on-site breakfast,... More

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Michael Z, General Manager at Four Points by Sheraton Charlotte, responded to this review
8 March 2013

Thank You very much for your kind comments. Our Hotel is the closet to The LightRail Station of any Hotel outside of Uptown Charlotte. We provide great value in pricing versus staying Uptown and we are located only minutes away on The Light Rail Line. More

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Additional Information about Four Points by Sheraton Charlotte

Also Known As:
Four Points By Sheraton Charlotte Hotel
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Four Points Charlotte
Sheraton Charlotte
Charlotte Sheraton
Charlotte Four Points
Address: 315 E Woodlawn Road, Charlotte, NC 28217
Phone Number:
Region: United States > North Carolina > Charlotte
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #97 of 166 hotels in Charlotte
Price Range: £
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our hotel is conveniently located near uptown Charlotte, Bank of America Stadium, and Lowe's Motor Speedway. Onsite we provide you with a gym, free wifi, and a business center, and comfortable rooms. ... more   less 
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