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The Blake Hotel


Hotel class 3.0 of 5
555 South McDowell, (former Adam's Mark Charlotte), Charlotte, NC 28204
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Reviews you can trust

64% Do not recommend
2.5 of 5 stars 86 reviews
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By trip type
All (86)
[ Date ] [ Rating ]
Fifty-Fifty
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3 of 5 stars
Trinidad
9 Nov 2009 | Trip type: Friends getaway

We (three adults and one teenager) were in Charlotte for the Avon Walk for Breast Cancer. We were there for six nights and had flown in from a few thousand miles away. The Blake TRIED. They really did. They did not always succeed. Praise to the guys at the front door - the two names I remember are Anthony and... more

Management response from
jerry anderson, Management

Thank you for letting us know about the circumstances surrounding your recent visit during the Avon Walk for Breast Cancer. Our entire team was truly dedicated to exceptional service during your stay and regret that on some occasions, we fell short of your expectations. We do appreciate all feedback as we use every guest's input to better our staff and...

Remarkable
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5 of 5 stars
north carolina
6 Nov 2009 | Trip type: Family

During my visit at the Blake Hotel we received the utmost pleasant stay. The front desk staff were very polite to take time and give us directions to where ever we were going for the past two days. You have a front desk employee by the name of Terry who has the most pleasant attitude and seems to enjoy his... more

Management response from
jerry anderson, Management

Thank you for taking the time to let us know about your experience with the staff at our hotel. We are excited to hear that our team members are providing the service they are known for in the city. We truly believe that the natural kindness and customer service you experienced is what separates us from the rest and hope...

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4 of 5 stars
RDU North Carolina
6 Nov 2009 | Trip type: Couples

I really enjoyed my stay at the Blake. I had read so many bad reviews I was skeptical. The room was nice and I loved the lobby. I'm not sure about hotel service because I didn't need anything or room service. As far as the bathroom, it is a little small, but I think the half glass shower door is... more

Management response from
jerry anderson, Management

We are glad to hear that you had an enjoyable time during your visit to our hotel on Halloween. We thank you for your patronage and hope to have you as our guest again in the future. Sincerely, Heather Cameron Front Office Manager

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1 of 5 stars
FL
3 Nov 2009 | Trip type: Business

Your better off in your rented car. i was in the Blake for a Halloween party with some colleagues and it was the worst and we're rode dogs so we stay in many hotels around the country and I'm sad to say that this has to be the worst so far. they went to far on making it look European... more

Management response from
jerry anderson, Management

Thank you for letting us know about your experience during your stay at our hotel. We are glad that you enjoyed the Halloween party and that Anthony's service was one-of-a-kind. We are in the process of increasing the staffing levels at our hotel, however we hope that the service you received from all the staff on property was exceptional. Your...

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1 of 5 stars
VA
26 Oct 2009

Over the weekend i stayed at the Blake Hotel for the Avon walk for breast cancer with many other walkers and my daughters. Friday night, my friends and i decided to eat at the hotel restuarant....after waiting an hour for just a glass of water.we found that the water had floating tissue paper and black chuncks in it. When the... more

Management response from
jerry anderson, Management

Thank you for letting us know your thoughts and concerns surrounding your recent visit to our hotel. We apologize that we were unable to meet your expectations as our first priority with the AVON group was convenience. The entire team at the Blake Hotel spent months in advance planning for this event and we apologize it was not as you...

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2 of 5 stars
North Carolina
26 Oct 2009

We stayed at the Blake with a large group...The Avon Walk for Breast Cancer...we had to be up each morning between 4 and 5 o'clock. Many flew in from out of town for this event. Here are my complaints about The Blake: 1. There was NO room service available.....which is rediculous, especially for the people who flew in and had... more

Management response from
jerry anderson, Management

As the entire staff of the Blake Hotel strived to go above the top for AVON Walk weekend, we apologize that some of the inconveniences caused us to fall short of your expectations. We do appreciate your feedback as we do use it as a training tool to better improve our overall product and the service we provide. We have...

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5 of 5 stars
Mt Holly, NC
22 Oct 2009 | Trip type: Couples

My girlfriend and I celebrated our anniversary with a night on the town. Dinner and a private room was the perfect way to do it. Blake Hotel made our stay incredibly special and we really appreciated the excellent accomodations and service! more

Management response from
jerry anderson, Management

We are so glad to hear that you and your girlfriend had a memorable anniversary at our hotel. We all strive to provide outstanding hospitality and service so that our guests have an exceptional experience time and time again. I hope that your next visit will be just as enjoyable as this one! Sincerely, Heather Cameron Front Office Manager

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3 of 5 stars
maryland
11 Oct 2009 | Trip type: Friends getaway

this hotel stole every penny they can from me. they charged you for everything parking, internet use etc. the snack bar was highly over priced once you get past the lobby the rest of hotel was like a holiday inn. the shower had 1 glass door that wouldnt move so water got on the floor. the sink was square so... more

Management response from
jerry anderson, Hotel Management

We apologize that you feel the hotel stole your money. We are as up front as possible with the services we provide and the charges associated with them. Furthermore, we attempt to keep our prices competitive with the other hotels in the downtown market. We are trying to bring a new chic and modern concept to our overall design and...

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4 of 5 stars
Traveling
23 Sep 2009 | Trip type: Friends getaway

OK, I hear that some of the rooms are not updated and if you stay there, I can see why it may get a bad review, but I have a great experience! To stay that close to downtown for so cheap was amazing! My room was perfectly fine and everyone working there was very nice. I would stay there again... more

Management response from
jerry anderson, Hotel Management

Thank you for taking the time to write a review of your recent stay in our hotel. We are glad that you enjoyed your time with us, and more importantly, that The Blake Hotel's service and amenities were what you expected. We thrive to accommodate all of our guests and to provide an enjoyable experience that will bring them back...

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2 of 5 stars
Birmingham, Al
17 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

The 'modern' makeover here failed. They put lipstick on a pig. The old hotel is still here underneath the NY Hotel makeover. The new tile in the bath surrounds the old tub. New but gloomy Elevator decor with the old chipped paint on the doors. It was done on the cheap and it's obvious. I've been in NY hotels that... more

Management response from
jerry anderson, Hotel Management

Thank you for taking the time to let us know about your recent stay at our hotel. We do apologize that it fell below your expectations. I am pleased to let you know that we are providing extensive customer service training with the Front Desk staff that have just recently joined our team. Further, our cable provider has since corrected...

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The Blake Hotel Also Known As

  • Blake Hotel Charlotte
Address: 555 South McDowell, (former Adam's Mark Charlotte), Charlotte, NC 28204
Charlotte hotels The Blake Hotel
2.5/5.0
86