I feel for the Blake Hotel. Really, I do. It's an older property, and they've really TRIED, but... well? You can't make a silk purse out a sow's ear. Sorry!
So, the hotel is as pictured on the website--however, it reminds me of a line from the 90's movie Clueless--It's a full-on Monet. From far away, it's okay, but up...
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Thank you for your recent review and please allow me to follow up with the information in which you have described. Our rooms are decorted in junction to our New York hotels in which it is more of a city style feel as opposed to more of a traditional decor. I apologize that you did not care for our breakfast...
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A couple friends and i went to a Carolina Panthers football game and wanted to find somewhere decently priced to stay for the night in Charlotte, NC. We found the Blake Hotel online but the reviews had us a little worried but we were only gonna be there for a short time. We made the drive up and the hotel...
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Thank you very much for your positive and informative Trip Advisor posting. We strive for excellent customer service as well as providing value to our guests. I have personally spoken to our engineering department to follow up with the information regarding the shower as well as our food and beverage manager in reference to the staffing levels over busy times....
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We stayed here for the ACC championship (go Tigers!) in December. There were also other events going on, so the hotel was booked solid. I read lots of reviews about the place, with almost all being negative. Those people are CRAZY. This is one of the best experiences I have ever had. Our room was in great shape with a...
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Thank you so much for positive feedback. We appreciate your business and look forward to another visit. Have a wonderful holiday season.
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Please do not stay here - half of the place is shut down due to renovations, which I could undertsand, however I cannot understand the control panels in both of the working elevators (out of 4 elevators) have the control panels litterall hanging off by only one hinge (out of 2 possible working hinges), everything is dingy, in need of...
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We appreciate your feedback and deeply apologize for inconviences that occured during your stay here at The Blake. Please contact me directly to review your reservation and provide personal feedback to you. I look forward to hearing from you.
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I spent two nights at the Blake. I booked late for a major conference, and it was the only hotel remaining.
I was worried when I read the other reviews, but my experience was that the hotel was decent, service was good, and it worked for me since most of my time was spent at the convention center.
The major...
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Thank you for review as we can only improve our product with customer feedback such as yours. We offer various packages that include ammenities such as wifi and breakfast that I believe would have been more of what you were expecting. Please contact me directly for any future stays and I will be happy to assist you to ensure we...
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I actually thought the room itself is nice, beds comfortable. Bathroom is only ok- not modern like the rest of hotel. There is no separate conditioner which I felt was kind of cheap. My biggeset complaint was the temperature in the room. It was about 75 or so in the room and it would not cool down. This was a...
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Thank you for your review as we continue to strive for excellence here at The Blake Hotel. I want to ensure you that our front desk agents communicated your concern to our engineering team in regards to the temperature in your guest room. I truly apologize about your comfort level in the guest room, but please contact me for your...
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Was here for an INFORMS convention. AC broken the whole time here resulting in uncomfortably warm rooms. Leaking AC vent with dripping water. Cockroach. Internet failure because ' too many people logged on'. Further excuse due to 'firewall' issues. Very poorly lit rooms. Pity that most other places were full due to convention. Would have left day 2. Poor reviews...
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I sincerly apologize for the oppurtunties you encountered while staying here with us. Please contact me directly and allow me to review your stay with you. I look forward to hearing from you.
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Stayed at the Blake because we wanted to be downtown. The location was perfect for where we wanted to go downtown. I am somewhat mystified by some of the other reviews. We enjoyed our stay and thought the service was just fine from the front desk to the parking lot attendant who was hilarious and friendly. We did not use...
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We are delighted you enjoyed your stay with us and i will pass on your gracious comments to our front desk and parking lot attendant.
Kind regards,
Samantha Benton
Director of Front Office Operations
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My girlfriends and I stayed at the Blake hotel for CIAA 2011. Ok, the pictures that they have displayed are accurate and gives you the impression that it's a chic modern hotel...but trust this is where it STOPS!!!!!! If you really don't care where you stay and you want to be in the middle of everything then the Blake is...
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We are all very sorry that your stay was not up to expectations. My sincere apologies for not providing a positive experience for you.
Yours truly,
Samantha Benton
Director of Front Office Operations
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After reading a bunch of reviews on this site, I have to admit I wasn't expecting much from The Blake. Since we booked last minute and it was the only hotel downtown with availability, we didn't have much of a choice anyways! Overall, I was pleasantly surprised. The lobby was "swanky" (much like many of the other reviews state) but...
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