comfortable rooms, very friendly staff, and one of the best breakfast buffets I've had at a hotel in a long time. more

Stayed one night in November 2009 while in Charlotte for work. The Manager's Reception is from 5:30-7:30 and was fabulous. The bartender was friendly and I much enjoyed my dirty martinis. They also had tortilla chips, nacho cheese sauce, salsa, peanuts, and pretzels available for snacking. The room was large and clean. My only complaint about the hotel is its... more

We stayed one night for a dance convention at another hotel and couldn't have been more pleased with our choice. DH checked in so I can't comment on friendliness of the front desk staff, but he had no comments or complaints. Upon entering the front door, we were struck by the beauty of the atrium with it's lush jungle-like foliage... more

There weren't problems with cleanliness even during a Nascar race weekend, but the front desk staff were rude on the phone & in person and during a 3-night stay the room was cleaned once. It was so busy they must have missed it according to the front desk. Do not leave ANYTHING in your car and be careful at night.... more

I saw so many negative reviews on this hotel and oh how I wish I had listened. Our first "nonsmoking" room smelled of smoke sooo much, second room sightly better. No shampoo provided, except for a half-used bottle sitting on top of the shower rod-yeah nice! Mold was growing in the back of our fridge- so nasty. The shuttle bus... more

Up front I just need to say that we travel a lot and Embassy Suites is our preferred hotel chain. Secondly, we are not complainers. We enjoy giving a good review. My wife and I stayed four nights around Memorial Day at the Embassy Suites Charlotte. We were very pleased to obtain the rate that we got considering that it... more

While your first thought may not be food when you hear Embassy Suites, it ought to be at least your second, especially if you have kids, and even more so if you have kids who can't agree on what they want to eat. We have one who likes the big breakfast. Eggs, bacon, sausage, grits, biscuits, everything he can get... more

We stayed 2 nights on our way through before visiting family in GA. The price was right (under $100/night), hotel is situated next to a freeway so easy access and the 2 room suites are very comfortable, roomy, and well equipped. The large digital tvs were a nice feature. We had a little trouble turning the shower off and on,... more

rooms are beautiful!! lobby was beautiful!!! pool needs fresh air, needs more luggage carts. more