We wanted to book a room for 4 nights with a balcony. Seems like a simple request...right? Well apparently this hotel can't handle such requests. Sheryl was the person we talked to, and she did not provide us with excellent service. She spoke while we tried to get one word in edge wise. I kept trying to speak...instead I was... more

great place to stay ,great people make your stay much homie,i love the staff and the driver from pittsburg,very funnie and friendly,a most to stay the manager great very humble ,the rooms very clean and neat, excellent i love nice people and that what you get here, more

My room on the 11th floor was clean and comfortable. The bed, linens and pillows were typical for a Crowne Plaza, slightly better than Holiday Inn/Holiday Inn Express. The building itself is older probably built in the early 1970's but is in good condition. There is fresh paint on the walls, new hotel grade carpet, granite and tile in the... more

Our women's soccer team traveled to Charlotte to participate in the NC State Games. This hotel was very clean and quiet, even with a biker convention nearby. We enjoyed the pool area, the buffet breakfast, and the within walking distance shopping and eating. The only thing we noticed...that was kind of a pain...was about Charlotte, not the hotel. Not much... more

I traveled with my 14 year old daughter and friend with her 11 year old daughter to see Phantom of the Opera. Wanted a hotel downtown and reasonable. I booked through hot wire and got an awesome deal. We had a clean and nice room. We were shuttled downtown by "Bert". He drove us to eat downtown then picked us... more

I stayed at the Crowne Plaza in Charlotte, North Carolina on a business trip in late May. It is conveniently located close to the financial and business district. While most hotels offer travelers a comfortable room, what seperates them is the level of service the hotel offers. This hotel offers 5* service at 2* prices. I experienced intermitent ongoing issues... more

My wife and I stayed on a friday night. As others have stated, the hotel was not busy this night. We were placed on the 3rd floor 2 rooms from the elevator. I overlooked the average quality furniture, the poor TV reception, the bleached drapes, the molded bath fixtures, the worn rug, etc, etc, etc.. The parking is extra. They... more

Booked this trip as a getaway to Charlotte with some friends to celebrate New Year's Eve. The 3 of us are in our twenties. We booked the hotel because it was reasonable for our budget. This was my first Crowne Plaza stay. I was impressed for the price. The room and bathroom were perfect. Nice size. We only stayed one... more

My stay at the Crowne Plaza Charlotte left a lot to be desired. I drove around the block twice upon arrival, because the front entrance to the hotel was not clearly marked and the hotel's shuttles were blocking the doors. The front desk staff wasn't exactly rude, but they were in no way polite. They acted like I was interrupting... more