I booked received this hotel via Priceline at a great rate. Checking in was quick, when mentioning I was a Priority Club member, I received a coupon for a free appitizer if I dined at the hotel. My room was decent size and very clean. The only downside was the the layout of the room. The TV, which is only... more

I was a little nervous when I saw that my Priceline bid was accepted by a Holiday Inn, having had a negative experience at a Holiday Inn in another state. When we arrived, the front desk clerk was courteous and efficient, changing the room from queen smoking to two double beds, non-smoking. The room itself was spacious and scrupulously clean,... more

My daughter and stayed here for 2 nights while attending a conference. We both requested nonsmoking rooms. My room was a queen executive with a sofabed, microwave and a small refridgerator. Unfortunately, my daughter's room was a smoking room and it was REALLY smelly. She asked for another room but coudln't get one. She asked for the room to treated... more

Vehicle broken into four spaces from front door. No security. Police state this is regular occurence. No appology from manager. Would not even call police for me. Stated they had no responsibilty. more

In 2004, my review said that there was "room for improvement." I have stayed at this hotel repeatedly since Priceline consistently provided this property at an embarassingly low price. I am pleased to report that it does appear that the rooms have been redone and the much of the old staff has been replaced with an upbeat, motivated group. While... more

This hotel was excellent. We booked through hotwire.com. It was clean, beautiful, comfortable, and a great value. Also, the staff was very friendly, and the service was excellent. We accidently left a garment bag in the closet. When we realized this we were 8 hours away. When we called we were told they would mail it to our home address... more

My three friends and I booked a four night stay at the Holiday Inn, University Park, in Charlotte, NC through Hotwire. After booking, I called to request adjoining non-smoking rooms with two beds in each room. The staff was welcoming, professional, and courteous both times I phoned and was able to accommodate our request. Our rooms were clean, comfortable, and... more

When I arrived, the woman behind the desk couldn't find my reservation. It was almost midnight. I had called earlier in the day to ensure that my reservation was guaranteed for late arrival. Needless to say, after driving 4 hours I was not pleased to hear that my reservation could not be found. After about 10 minutes of explanations and... more

This place will cut it for a one night stay when nothing else is available. But it needs a makeover, and that should include a new staff coming with it. I arrived at midnight, and there were some real shady looking people in the lobby hanging out with the front-desk staff. The attitude at check-in told me I clearly interrupted... more