This is a nice hotel in a convenient location. Rooms have nice amenities, comfortable beds, and comfortable furnishings. The room was in overall good condition, but the bathroom shower tile needed some work. The tile and grout on the shower floor looked old and needed repair. Also, the doors throughout the hallways are a bit beaten up and in need...
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Thank you for staying with us and for your valuable feedback. I was pleased to hear that you enjoyed our hotel’s location, our beds, furnishings & the amenities we have to offer. It’s great to hear what we do well and what we need to improve on. We do have a preventative maintenance program in place and appreciate the feedback,...
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We stayed at this hotel one weekend when the Carolina Hurricanes were playing a pre-season game at the TWC Arena, which is in walking distance. Many people were also in town for the Panthers game, which was also in walking distance. The light rail also has a stop right next door. The location is definitely the best part of the...
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Thank you for staying with us and for taking the time to provide us with your valuable feedback. I’m happy to hear that you enjoyed the location of our hotel, which is conveniently within walking distance of all that Uptown has to offer. I’m also pleased that you found our staff to be very friendly and our rooms clean. I...
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We stayed here this weekend on Saturday night to attend the Carolina Panthers Game Sunday. The hotel is very centrally located and the property is in great shape. The room was immaculate, spacious, quiet and comfortable. The bed was extremely comfortable and the linens and towels were great too. We left our car there after check out to go to...
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Thank you for staying with us and for taking the time to share your valuable feedback. I’m pleased to hear that you enjoyed the location of our hotel as well as that you found our hotel to be in great shape. Again, we appreciate your comments, and we hope to welcome you back in the near future!
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We stayed here during the Packers game in September. It was exactly what I expected out of a large downtown Hilton - massive hotel, lots of amenities, convenient location, acceptable service & rooms.
We were upgraded to a suite, which was nice. We also had access to the breakfast on the executive floor - it was decent, but nothing to...
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Thank you for staying with us and for taking the time to provide us with your valuable feedback. I was happy to hear that you enjoyed the location of our hotel and that you enjoyed our Executive Lounge, among other things! We hope to welcome you back should you travel to Charlotte in the future!
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The Charlotte City Center Hilton is in a great downtown location, near great restaurants and bars. The hotel is large and clean, and the staff engaged and helpful.
I have no complaints, though there is nothing particularly outstanding either. I would have no problem staying here again while on business in Charlotte.
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Thank you for staying with us and for taking the time to provide us with your valuable feedback. I was happy to hear that you enjoyed the location of our hotel, you found our hotel to be clean and you found our team to be engaged & helpful. We hope to welcome you back should you travel to Charlotte in...
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Went for weekend with the kids. Wanted place with pool. Website says "pool". Got there. Pool is at YMCA next door. Told at front desk costs 15dollars unless have Hilton honors card - have one. Went to YMCA. Told need some special silver edition card or no go. Kids not allowed in the place until 6pm. They close at 9pm....
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Thank you for staying with us and for taking the time to provide us with your valuable feedback regarding your weekend stay with us. Our website does state that we are “Connected to downtown's largest private health club, the Childress Klein YMCA, offering an extensive selection of exercise equipment, free weights, indoor pool and running track for a daily fee”....
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Our first time staying on the 'executive' level - and it is wonderful. Love the private sitting/ dining area. The room was top notch and very clean. The hotel staff was helpful too. We stayed one night in the hotel - wish we had another night or two!
The hotel is perfectly located in Uptown Charlotte. Just a few short...
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Thank you for staying with us and for taking the time to provide us with your valuable feedback. I was happy to hear that you enjoyed the amenities and fantastic view of the city from our 22nd floor Executive Lounge. I am glad to hear you would stay with us again should you return to Uptown (Center City) Charlotte.
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The hotel is terrific. Great food, fantastic location in Center City and the staff is very very nice. I loved that the YMCA is part of the facility, fully staffed and open at 5:00am - if time permits you can even take advantages of the great classes they offer!
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Thank you for staying with us and for taking the time to share your valuable feedback. I’m so happy to hear that you enjoyed the 50,000 sq. ft. YMCA with state-of-the-art equipment, running track, and lap pool -- that the hotel offers. I have taken the morning exercise classes at the YMCA and as you said – they are great...
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Stayed here for a conference and the quality one associates/expects with Hilton was dead on. The room was well laid out, not dated, clean and daily housekeeping was excellent. The entire staff was very friendly, helpful and always smiling. Self parking charge of $18 daily was a little steep in my opinion...but easy to drive in/out. Located in beautiful downtown...
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Thank you for staying with us and for taking the time to share your valuable feedback. I’m so happy to hear that you found our staff to be friendly and helpful, and that your Housekeeping experience was excellent. I’m also so pleased to hear that you enjoyed the Southern hospitality in our hotel and the city of Charlotte. Thank you...
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This Hilton is a very clean and nice property. The front desk staff are very couteous. The executive lounge has a very basic free breakfast. The rooms are clean, comfortable and spacious. Also, this is connected to One Wells so it is very convienient.
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Thank you for staying with us and for taking the time to share your valuable feedback. I’m pleased to hear that you found our hotel to be very clean and our Front Desk team members to be very courteous. We are fortunate to be connected to the One Wells Fargo building, which is a perk for many of our business...
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