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Charlotte Marriott SouthPark


Hotel class 4.0 of 5
2200 Rexford Rd., (formerly The Park Hotel), Charlotte, NC 28211
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Reviews you can trust

69% Recommend
3.5 of 5 stars 38 reviews
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By trip type
All (38)
[ Date ] [ Rating ]
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3 of 5 stars
Boston
26 Oct 2009 | Trip type: Couples

This hotel was fine, but nothing special. The rooms were okay and pretty clean. Linens and major fixtures were clean, but there wasn't great attention to detail in the cleaning though (dust in the corners, dirty grout around the border of the bathroom, etc.). The service at the hotel was so-so. Maintenance was very helpful when we had a problem... more

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4 of 5 stars
Vermont
19 Oct 2009 | Trip type: Business

We were disappointed with our recent stay at the South Park Marriott. Although the front desk and bellman were very pleasant and helpful, the service in areas such as room service and restaurant fell far short of what we expected. After our room service meal was delivered, we had to call back for them to deliver cream for the coffee... more

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2 of 5 stars
Rhode Island
6 Jul 2009 | Trip type: Business, Solo travel

Upon entering my room, I inspected the room. I observed mold like substance in the right corner of the shower. Prior to leaving the building for dinner, I went to the front to request that the shower be cleaned. 3 hours later I returned from dinner, and the problem still existed. While I was out, I purchased shower shoes, and... more

Management response from
KBeebe, Executive Assistant

Dear Special Guest, We appreciate your recent review of our property and have addressed it with the associates involved. We take special pride in keeping our rooms clean and fresh. Unfortunately many of our floors have been closed down for maintenance which might explain why your room may have missed our usual stringent deep cleaning process. Please accept our sincerest...

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4 of 5 stars
Hampshire
20 Jun 2009 | Trip type: Family

We stopped off in Charlotte on the way back from a family holiday on the Gulf Coast, Florida. The hotel is within walking distance of the South Park mall and easy driving to local restaurants. Very comfortable hotel with friendly and helpful staff on the whole. We did have one unfortunate day when breakfast was a disaster - poorly organised... more

Fantastic!
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4 of 5 stars
Hoboken, New Jersey
2 Jun 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

This was my first visit to Charlotte and the stay overall was incredible due, in large part, to my stay at this Marriott. The hotel itself appears to be nestled in a cozy, secluded area but there are tons of shops and restaurants in walking distance. It is my understanding that Marriott took over this property fairly recently. The hotel... more

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3 of 5 stars
Central Ohio
2 Jun 2009 | Trip type: Business
1/1 found this review helpful

I stay at this particular Marriott frequently due to its proximity to our our business location. They've recently (within the last year) completed some renovations with good results. In particular, they drastically improved their workout/fitness room, which is an important criteria for me. Very modern feel and extensive equipment. The rooms are good, relatively spacious, and again, recently updated. Hotel... more

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1 of 5 stars
North Carolina
16 Feb 2009 | Trip type: Business

We went to Charlotte, NC to celebrate our anniversary. We arrived on Feb. 12 and planned to stay until the 16th. We had dinner on site in the grill. Dinner was great and so was our waitress. You can see why we were so surprised when the same grill prepared three days of nightmare in room service & food. We... more

Management response from
KBeebe, Executive Assistant

We sincerely apologize for the mishaps involving your room service orders and have worked hard to work on those issues pointed out in your review. We continue to work on our food and beverage offerings and feel that we have improved a great deal. We do hope you give us another try in the very near future.

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5 of 5 stars
Dallas, Texas
11 Dec 2008 | Trip type: Couples
1/1 found this review helpful

Pleasantly surprised at the quality. You expect this at a full service Marriott but the hotel was clean and in a great neighborhood. Several very nice restaurants next to the hotel. Great ftiness room. more

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4 of 5 stars
Boston, MA
30 Jun 2008 | Trip type: Family
1/1 found this review helpful

Traveled to area for our daughter's college orientation. Spent a few days in the Southpark area. Close to fabulous shopping and every type of restaurant imagineable. $74/night! Great workout equipment, very nice outdoor pool. Would definitely stay in this hotel again. more

Great place
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4 of 5 stars
Gloucestershire
19 Jun 2008 | Trip type: Couples
1/1 found this review helpful

Good business hotel. Excellent concierge facilities with helpful and knowledgeable staff. Real plus is the free shuttle service to local restaurants. The take you to the place of your choice and collect you when the restaurant calls!!! Free of charge (apart from a tip of course). Hotel is close to a fantastic shopping mall too. more

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Charlotte Marriott SouthPark Also Known As

  • Marriott Charlotte
  • Charlotte Marriott
Address: 2200 Rexford Rd., (formerly The Park Hotel), Charlotte, NC 28211