This used to be a charming and well run property but no longer. The staff is clueless as to how to run a hotel properly. The check in staff knew nothing about the concierge level (which is closed on the weekends!), the showers had mold and the dirty linen stayed in the hallway for hours! They applied the carpet freshner... more

Overall the hotel was clean, but dated. We had seen rave reviews of the hotel when it was called "The Park" in travel guides such as Frommers, so our expectations were high. Our room was dark and musty. When I went to open the curtain a couple of spiders started to crawl down the drapes. Our bathroom gave us the... more

My husband and I spent only one night at the SouthPark Marriott at the end of September, but found it to be definitely above average, clean, nicely furnished and very convenient for our needs. I will be eternally grateful to the staff for finding my purse and figuring out my cell phone number to get the purse back to me... more

I stayed at the Marriott SouthPark April 21-23 to attend a wedding in Charlotte. The location was good with shopping nearby. It is in a surburban setting, which made walking to shops and restaurants difficult, but not impossible - we did walk over the SouthPark Mall for some shopping. As other reviewers have said, the room was a bit worn... more

Why all the good reviews of this place? Everything is worn out, old, and in general disrepair. With the possible exception of the restaurant staff, I didn't really find the service to be anything other than very average. I went into the hotel bar on my first night and was horrified by the scene -- I thought perhaps I had... more

We spent 3 nights at the Park Hotel in December, 2005. It is a very quaint hotel in a fabulous location. The room was a little worn but clean. The staff were polite and room service was amazing. My boyfriend said it was the best hamburger he ever had! I would recommend it to friends. more

My wife and I spent four days/ 3 nights at the Park Hotel in Charlotte-South Park. Hotel is great. The service is even better. Whether the front desk , housekeeping, "Smokey Grill", they all go out of their way to serve you. I can't say enough about our experience at the Park Hotel. To all at the Park Hotel, keep... more

Travelling from England and never having visited this area before, I booked this hotel in advance through Expedia for two nights on my arrival and one night just prior to departure on the recommendations of Trip Advisor. Unlike the last reviewer, I was not disappointed in the slightest. It perfectly fitted the bill for me: quiet, pleasant and good value.... more

My husband and I just stayed here this past weekend. We had reserved our room about 2 1/2 months ago and were really looking forward to our stay based on reviews on this site. However, we were very disappointed. We had a King non - smoking room which faced the parking lot. The room, including the bathroom, was dirty and... more