We originally had asked for a "smoking room" when registering online. When we arrived, they assigned us to a non-smoking room which was right next door to a "smoking room". We did not realize this until we had moved everything into the room from the car. When we noticed, I notified the front desk, they came and helped us move... More

The best part of the stay was the fact that everyone was so tolerant and kind. They were so happy and nice. The breakfast hash was the best thing on the buffet, especially with hot sauce. The whirlpool lacked luster. I was hoping for a "hot tub" effect...not there. Our bed was comfortable, thankfully.

The beds are fabulous & nice to have free FULL buffet breakfast every morning. Disappointed no frig or micro in room. Pool was hard to get in, no steps leading in, was like above ground with ladder. They have a whirlpool which is a joke, the water wasn't even hot. I really mean whirlpool, a small pool that has a... More

I stayed 2 nights over Mother's day weekend. I wanted to stay in Dillsboro, but did not realize it was also graduation weekend, and since I was booking last minute, most everything in my budget was already sold out. Stayed here for around $90/night, which was a great price considering most of the places that still had vacancy were $200+.... More

I was here for one night. The staff are very friendly and breakfast was amazing. The room was clean, but the bathtub was very small. I liked that it had some Cherokee flair in the lobby area and didn't look like a typical cookie-cutter chain hotel. All over a nice place.

Better than many other economical choices in Cherokee this property has friendly helpful staff but can't really hide the fact that its basically an upscale Motel 6. Large but cozy lobby invokes an Indian motif with lots of paintings of bears and eagles. The rooms are strictly second rate, but if you're just looking for a place to crash between... More

We stayed at the Chestnut Tree in the first week in April 2013. We chose it based on ratings & the indoor pool. We were very happy. The room was nice & clean. The indoor pool was amazing. Large & very warm. My kids loved it! The free buffet breakfast every morning was out of this world! Eggs, sausage, biscuits,... More

Our room was dirty and falling apart. There was so much dust on the vents that they were blocking the airflow. The sheet rock was falling off the walls and littered the rug. I'm an average size mail and in order for me to get into the bathroom I had to jump into the bathtub then close the door and... More

Older hotel that has been renovated. The doors to the hotel open from the outside -- I must admit, I haven't stayed in a hotel set up with outside doors in quite some time. The hotel has undergone a renovation that has updated the hotel quite well. The staff was wonderful and the room was very clean and comfortable. The... More