We have stayed at this hotel for the last three years and have already made reservations for the July 4th weekend this year. The rooms are always clean and neat. Beds are relatively comfortable for a hotel. It's close enough to downtown Cherokee that it only takes 2 minutes to get there from the hotel (sooner depending on traffic). It's... more

We chose this hotel, because my parents stay here when they visit the casino. It was awful. My 4 year old son was looking forward to swimming, only to find out the pool was not heated, even though I was told several times it was. The ice machine on the second floor is broken. The room was average, and the... more

Our original plans were to stay from Monday, October 8th, checking out Tuesday, October 15th. I personally called ahead of making our reservation and spoke to an assistant manager regarding their pet policy to clarify and to get permission to have our (4) toy dogs with us. I was told that the pet policy was to charge $25 non-refundable deposit... more

We stayed here for one night to and from our vacation in South Carolina. On our way down, I figured if I was not happy with the hotel, I had time to change to a different one on our way back. We have 3 kids, 10, 4 and 2. The bathrooms were clean the room was nice. I was a... more

We booked a night at this hotel on our way to Gatlinburg, TN. The front desk clerk was very friendly and helpful. I would say the young lady is one of the nicest hotel clerks I have ever come in contact with. The rooms were nice and clean. Our complaints are with the pool area and restaurant. The pool area... more

We just returned from Cherokee and we stayed at this Holiday Inn. This was the 2nd time we have stayed here and it will not be the last, as we live within a two hour drive. I cannot say enough about this hotel. Check in went well, even though we were an hour before check in time. We were greeted... more

We decided to stay here because of the great rate we found (I think it was about $50 with taxes) and because we have had pretty good luck with Holiday Inns. My first impression as I was checking in was wow this is nice. The lobby area and restaraunt looked great. However when we checked into our room I was... more

This is one of the nicer Holiday Inns. I only have three complaints. #1, Of the two connecting rooms, 103-105 and 203-205, the door handles are sharp. I tripped over my bag and cut my stomach on the door (a 4 inch gash). A hazard for little kids. #2, In the review titles "OMG Terrible" someone complained about how the... more

We stayed at the Holiday Inn in Cherokee NC. The hotel was very clean. There is not alot of things for older kids to do but it was a nice place to stay for a few days in order to see NC side of the Great Smokie Mountians. The food at the hotel was wonderful. The staff was also wonderful. more