Stayed during October. First night killed roach and spider in room. Light did not work in room; asked front desk to fix. I had to ask again the next day to have it fixed. It took 24 hours for the hotel to fix the light. Ordered room service on first night around 8pm. My 3yr old ate chicken fingers and... more

The Casino gave us a free room for the weekend. It was very nice. The indoor pool was a little cool but ok. the view of the mountains was great. The hotel now offer a FREE hot breakfast with homemade biscuits, gravy, bacon, eggs,french toast, and much more. I really enjoyed the extras.Barb is great. On Saturday, we enjoyed the... more

Motel type room accomodation with parking facilities in front of the room. Friendly staff. Food in restaurant could be better (they try to sell you the buffet, which is not top quality). more

We arrived on a Sat. at 2:30 pm. I went to the desk to check in. After a very unfriendly front desk clerk finally ask if she could help me....she checked her computer. I was told my room wasn't ready and i could go some where and come back at 4:00 as that is check in time. Not wanting to... more

We were book this hotel thru the casino. We actually thought we were going to be staying at the Holiday Inn Express across the street from the casino so we were kinda disappointed when they told us we had to come here. I am not a fan of exterior door hotels at all but it was clean. The room steamed... more

This seems to be one of the better Motels in Cherokee. Very friendly staff, nice restaurant (though you shouldn't expect too much of the food there, but it's nice if you don't have enough time before you go and see the Indian outdoor drama). The rooms very really clean, you can't complain about a single thing here. more

Harrah's comped us for 2 nights. Place was ok. No towels at pool. TV's are old, no input jacks for kid's games. Beds are not real comfy. It was free so I guess it served its purpose. more

Check in was easy, clerk was friendly. However, she gave us a room quite a distance from the lobby, and the wi-fi barely worked. After I got booted 6 times, we asked for another room. We were given a closer room, but the clerk led me to believe that it was almost an inconvienence to her because the closer rooms... more

I was a little suprised with the 4pm check in time. What suprised me more was when we arrived at a few minutes after 4pm, we were told the rooms were still being cleaned and it would be about 10 minutes. After about 45 minutes with still no room, we asked just how long it was going to be, they... more