The room was ok and the staff was fairly nice. The real pain was all the signs stating there was high speed wireless internet access in every room. The only way you could get online was in the lobby now how convenient is that? Next was the elevator we had the grand pleasure of staying on the third floor and... more

I chose this hotel because the website said they had a fireplace. After we had settled into the room we were unable to successfully light the fire. I called the front desk 5 times, no answer. I finally went down to the front desk and the clerk was on his cell phone in the foyer. When I asked about the... more

This hotel is an overall good value. The breakfast is the good standard fare that you find included in regular hotel rates (belgian waffle maker, cereals, instant grits and oatmeal, some fresh fruit, fresh coffee, 2 types of juice, wide variety of breads and pastries) served in a clean area and serviced by a friendly staff. The hotel staff was... more

We arrived on Wed. ,Nov 7th, 2007. We belong to choice hotels and had 4 free nights coming and planned on staying another 2 nights that we would pay for. First, they said they didnt have any carts available to carry the luggage up as they were doing renovations.We were also told they didnt have any bridges to connect our... more

I booked a room at Comfort Suites in Cherokee, NC based on reviews of other guests on Tripadvisor.com however I was highly disappointed. While the staff was friendly and accomodating, the rooms smelled "sour" and the furnishings were tatty. There was a used bar of soap as well a half bottle of shampoo in the shower so presumably that had... more

A clean, newer property with relatively large rooms. In a good state of repair and in a decent location. Staff was helpful with some billing errors. Overall very good, and soon going completely smoke free. more

We chose this hotel for the breakfast, 2 queen beds, microwave, and refrigerator, and stayed here from Oct 8 - 10, 2006. We took our 4-year old grandson on his first trip away from home to ride the Great Smoky Mountain Train from Bryson City to Nantahala and back. The hotel was very clean, the room was spacious and clean,... more

The outside is kept up very nice. Check in was fast and they even let me switch rooms to a front side room with a balcony when I found out the one I had was in the back with no balcony. There was always someone at the front desk to help any time I went up there. The inside halls... more

Room was clean when we arrived and all beds and bath cleaned during our second day at the hotel - plenty of fresh towels. The hotel was at full capacity , but all employees were friendly and the breakfast was good - remember it is only a continental breakfast- not a full hot breakfast - but great before a day... more