It was a very nice hotel and staff was very pleasant. We had forgot our house and car keys and they wouldn't send them C.O.D because they got burnt in the past (undertstandable). What I didn't like is that I sent them a check for the amount they told me and it was more than what it cost to send... More

The room we had at this hotel is smaller than the typical room you would get at the Hampton Inn. The bathroom only has the bath and toilet. Vanity sink is on hallway as you enter the room, so closet space is cut down to just a coat rack. If any of these things matter to you then you won't... More

I was trying to find a hotel that was near the entrance to the Great Smoky Mountains National Park, and this was a perfect choice. The front desk staff was very friendly. The room was very clean and comfortable. The wireless internet worked well. It wasn't particularly near many restaurants, but it seems as though things in Cherokee are rather... More

The hotel room was very clean. A couple lights were out when we arrived, but were happily fixed when we notified the front desk. Breakfast was delightful. Wireless internet had no issues (always seem to have connection issues elsewhere...). If you are heading to Harrah's Cherokee it is a short trip down the road!