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All 66 Durham hotels

SpringHill Suites Durham Chapel Hill

3.0 of 5
5310 McFarland Drive, Durham, NC 27707
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SpringHill Suites Durham Chapel Hill
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Ranked #4 of 66 hotels in Durham
Most recent review
5 of 5 stars Reviewed 18 June 2013
MrsAMTO Washington DC, District of Columbia
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211 reviews from our community

Traveller rating
    151
    39
    12
    7
    2
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Families
75
 
Couples
33
 
Solo
17
 
Business
68
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 18 June 2013 NEW

I have always had an affinity for Marriott hotels and this was no different. From the check in to check out, everyone there was outstanding. I will gladly stay there again. It was my first time in Durham and I was there only b/c hotels closer to where I needed to be were sold out. It was convenient enough.

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Jacksonville, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 15 June 2013 NEW

The staff are all very pleasant and helpful here. There are all the lollipops one can eat at the counter and the room was very nice. It has of a European flair to it. The shower is separate from the toilet and they both have sliding glass doors with smoked glass. However, it was perfect none the less. The hotel... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
17 June 2013

Hello Meek P, Thank you for taking the time to submit such a kind and detailed review. Your feedback is greatly appreciated. Thank you for the kind words regarding the staff. I will certainly share your remarks with them. It's great to hear that you would stay with us again and I hope you have the opportunity to do so... More

Lexington, Virginia
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 10 June 2013

Stayed here one night while in town for my nephew's high school graduation. Check in was super simple and the front desk clerk whose name escapes me, was very friendly and welcoming. Very clean & modern room, great furnishings, FABULOUS bed, and an even better shower (great water pressure and drainage). The entire hotel was very well maintained and spotless.... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello holleyb3, Thank you for taking the time to submit such a positive and detailed review. We know these remarks will be read often and we appreciate your thoughts. We would also like to thank you for your business and are very happy to hear that you would stay with us again. Ted Franzese General Manager More

Candler
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 27 May 2013 via mobile

Great location. Not as busy as right in town but you are not isolated at all. Very clean and the people were very nice. I would recommend to others and I would stay here again. You have many dining choices from American to Japanese.

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello RandJAsheville, Thank you for staying with us and it's great to hear that you would not only stay here again, but that you would also recommend us to others. That is certainly our goal. I'm glad you found the staff to be friendly and the hotel to be clean. We look forward to seeing you again. Ted Franzese General... More

Tallahassee, Florida
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 25 May 2013

PROS: Very comfortable beds. Clean. Quiet - never heard any doors closing or noise in hallways. Coffee maker, mini-fridge & microwave in room. A/C worked well. Breakfast served in lobby daily included in room rate. Very convenient to I-40 & you can walk across street to shopping (Kohls, DSW, Home Depot) & restaurants (Outback, Applebee's & Japanese). CONS: Layout of... More

Was this review helpful? Yes 2
See 4 more reviews by Luv2Trvl18 for Durham
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello Luv2Trvl18, Thank you for staying with us and for taking the time to write such a detailed review. We accept all feedback, positive and negative in our continued effort to improve. I would like to sincerely apologize that you breakfast experience was not a more pleasant one. I understand that our guests expect and deserve a fresh, hot breakfast... More

Champaign, Illinois
Top Contributor
60 reviews 60 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 May 2013

This hotel is located in a very quiet area. The suite was plenty large enough w/ two queen beds, and a separate area w/ a sofa and a small galley kitchen. There was a mix up in the rooms/dates combinations requested -- totally our fault -- and the clerk cheerfully righted everything we'd done wrong in specifying our wishes.

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello C5Cye, Thank you for the kind review, it is truly appreciated. I was especially happy to hear that our staff was able to accomodate you on the changes that needed to be made. That is certainly one of the true measurements on how well we are doing. I hope you will come stay with us again! Ted Franzese General... More

Myrtle Beach, South Carolina
Top Contributor
62 reviews 62 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 16 May 2013

This was a very nice, quiet hotel. While we were there for a family event, it is perfect for business travelers. Very sleek and modern, but best of all comfy beds and amazingly quiet. The check-in process was very fast as was the check out. There is a desk and coffee station in the room, and the shower/vanity and water... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello CJVAL, Thank you for taking the time to submit a survey. Your comments as well as your business are both greatly appreciated. Your remarks were very flattering and I will certainly share them with our staff. Thank you and come see us again. Ted Franzese General Manager More

Richmond, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 16 May 2013

Although brand new, very disappointed; this was the smallest "suite" I have ever stayed in. Other Springhill Suites have twice the square footage. Also, the room was very strange; it has a sliding frosted glass door to the bathroom (the room is to small to allow a full size door to swing open), which is ok except when you have... More

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SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
13 June 2013

Hello Steve60893, I truly am sorry that your stay with us was not a more pleasant one. I am equally sorry that you did not find our staff to be as friendly as they should be. Your response will be discussed with all front office employees and hopefully will help us improve. I am confused on your statement of the... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

Stayed at this hotel for a weekend family event and was very impressed. This looks like a fairly new hotel and has a very modern/european design which was very refreshing. Very clean and in great condition with any amenity you could want: small refrigerator, microwave, desk, sitting area, toilet and sink separate from another sink and shower. Bed was a... More

Was this review helpful? Yes 1
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
9 May 2013

Hello SharonWS1982, I would like to thank you for taking the time to submit such a positive review of our property. Your comments as well as your business are both greatly appreciated. We hope you will come see us again. Ted Franzese General Manager More

Dunnellon, Florida
Senior Contributor
41 reviews 41 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 April 2013

We booked a handicapped room and it was extremely comfortable. We loved the bathroom - lots of grab bars for safety and a separate toilet and sink room. The room was exceptionally large and beautifully decorated. We were very comfortable. My only issue was there was little drawer space so I could not unpack my suitcase although there was an... More

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See 2 more reviews by kitchenqueen76 for Durham
SHSD, General Manager at SpringHill Suites Durham Chapel Hill, responded to this review
24 April 2013

Hello kitchenqueen 76, I would like to thank you for taking the time to submit such a kind review and for staying with us as well. Both are greatly appreciated. The rooms are indeed larger than most and we receive many favorable comments as a result. We hope to see you again soon. Ted Franzese General Manager More

 
 
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Additional Information about SpringHill Suites Durham Chapel Hill

Also Known As:
Springhill Suites Durham Chapel Hill Hotel Durham
Springhill Suites Durham Chapel Hill Hotel
Address: 5310 McFarland Drive, Durham, NC 27707
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Durham
#3 Business Hotels in Durham
Price Range: ££
Hotel Class:3 star (3*)
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