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Marriott at Research Triangle Park

3.5 of 5
4700 Guardian Drive, Durham, NC 27703
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Marriott at Research Triangle Park
Ranked #7 of 66 hotels in Durham
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135 reviews from our community

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Date Rating
Fort Worth, Texas
2 reviews
5 of 5 stars Reviewed 23 May 2013 NEW

Had a Fabulous time celebrating Mother's Day. The room was beautiful, the staff was wonderful and the food was outstanding. We plan on stay at the Worthington again!! We enjoyed the carriage ride which was located right outside the Hotel. Restaurants we're all within walking distance.

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Braintree, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2013

Recently stayed 3 nights at this Marriott. The hotel has a modern and fresh feel. The room was quite comfortable. The front desk staff was very helpful - from suggestions for restaurants, to printing driving directions, to accomodating a late check-out request - and friendly no matter who you spoke with. There was a minor plumbing issue that was addressed... More

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See 2 more reviews by Jeff M for Durham
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
19 May 2013

Dear Jeff, Thank you for your feedback. I am happy to hear you had a great stay. We feel we have the friendliest and most helpful staff in town. We will look forward to you staying with us again in the future. Sincerely, Bill More

Toledo, Ohio
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 7 May 2013

The staff is incredibly courteous, responsive, and generally just a friendly bunch. I like the restaurant in the lobby. The wi-fi is not great, but I've almost come to expect that about any hotel. Each time I've stayed, I have had a complaint about cleanliness. It's something they need to work on for sure.

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
16 May 2013

Dear Guest, Thank you for your feedback, without honest feedback we can not improve. I am pleased to hear you experienced our outstanding staff. We do currently have a 50 MB wif-fi circuit for the hotel which is among the highest for most hotels in our area. Wi-fi issues are almost non-existent since we upgraded. Please accept my apologies for... More

Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 May 2013 via mobile

Everything was great. Airport shuttle service, nice clean rooms, pleasant staff, good food. It is a older facility, but maintained nice. No restaurants within walking distance, so if you don't have a car you at limited in food choices, but the food at the hotel is good, but rather expensive.

Was this review helpful? Yes 1
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
6 May 2013

Dear Guest, Thank you for your comments. We feel we have the cleaniest and friendliest hotel in town. I am happy to hear you had a great experience. You are correct about the restaurants within walking distance, however, we offer shuttle service within a 3 mile radius for your convenience. I look forward to you staying with us again in... More

Washington DC, District of Columbia
Top Contributor
155 reviews 155 reviews
106 hotel reviews
Reviews in 71 cities Reviews in 71 cities
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 27 April 2013

This hotel is located within Research Triangle Park and so is convenient to many of those facilities as well as to RDU airport. Apart from location, though, there is no reason to stay here. It is remote from anything other than a small handful of fast food restaurants about two miles away and a couple of other similar hotels nearby.... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
28 April 2013

Dear Valued Guest, Thank you for your comments. We are an older hotel but have kept up with renovations over the years making us modern inside. By year end we will remodel our concierge lounge. We more than make up for our age with our outstanding service. We are in the top 25% for overall satisfaction out of all the... More

NY
Contributor
20 reviews 20 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 25 April 2013

Very nice hotel, hey, it's a Marriott. As a Gold Rewards member it is nice to be appreciated and I was at this hotel. From a room upgrade to access to the executive lounge. Hotel is about three miles from RDU. Used the airport shuttle to and from the airport. Great, free service. The drivers could not have been nicer.... More

Was this review helpful? Yes 2
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
28 April 2013

Dear Guest, Thank you for your comments. We feel we have the cleaniest and friendliest hotel in town. I am happt to hear you received great service, I will share your comments with the team. I look forward to you staying with us again in the future. Sincerely, Bill More

Texas
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 22 April 2013

Great location......central to RTP and airport. As with business travel, first nigth rates were higher, but other two nights brought total cost to a reasonble level, especially for a full-service Marriott. Reception staff was very helpful and friendly. Rooms have very nice updated look and usual Marriott amenities. Didn't eat at restaurant, but had appetizers and drinks at the bar.... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
24 April 2013

Dear Valued Guest, Thank you for your feedback. We are just minutes from the airport and have some of the best service in town, thank you for recognizing that. We are continually looking for ways to update our property and will have a new fitness center for your next visit. We look forward to your next visit. Sincerely, Bill More

Charlotte, North Carolina
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 15 April 2013

We stayed here for 2 nights while up in the RTP area. Check in was easy and friendly, and we were up in our room in a matter of minutes. The room was fine, nothing special. Very standard for a Marriott--and the beds were quite comfortable. The bathroom showed its age--I could see where the shower curtain bar had been... More

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
16 April 2013

Dear Valued Guest, Thank you for your feedback, without honest feedback we can not improve. I am truely sorry you felt your experience was average. We strive to be far above average and as a result our overall satisfaction scores are in the top 30% of all Marriott hotels. I will share your comments with the team so we can... More

Naperville, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 April 2013

Excellent staff! As a much too frequent traveler with pretty specific preferences in hotels and service, I've consistently been impressed with the quality of the staff: attentive, knowledgeable & welcoming.

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Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
6 April 2013

Miccig, Thank you for your feedback. It's nice to know you had a great experience at our hotel. I look forward to you staying with us again soon. Sincerely, Bill More

Charlotte, North Carolina, United States
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 April 2013

We went on a Saturday and Sunday (Easter Weekend) and there was hardly anyone there, including staff I think. Our room was never cleaned on Sunday. A room with 2 double beds only comes with 2 sets of towels? I had to get more from the front desk which was no problem. BUT come the next day between visiting the... More

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See 4 more reviews by Valerie D for Durham
Bill C, General Manager at Marriott at Research Triangle Park, responded to this review
6 April 2013

Valerie D, Thank you for your feedback, without honest feedback we can not improve. My apologies for the missed room cleaning, that should not have happened. I have reviewed this with the team. Thank you for the comments about the great staff. I will share your comments with them. I look forward to you staying with us again in the... More

 
 
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Additional Information about Marriott at Research Triangle Park

Also Known As:
Marriott At Research Triangle Park Hotel
Marriott At Research Triangle Park Hotel Durham
Marriott Durham
Marriott Hotel Durham
Durham Marriott
Address: 4700 Guardian Drive, Durham, NC 27703
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Durham
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel on landscaped grounds, located near Fairgrounds, Duke University, University of North Carolina & Research Triangle Park. ... more   less 
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Marriott at Research Triangle Park
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