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Candlewood Suites Research Triangle Park / Durham, NC

2.0 of 5
1818 E NC Hwy 54, Durham, NC 27713
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Candlewood Suites Research Triangle Park / Durham, NC
Ranked #23 of 66 hotels in Durham
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55 reviews from our community

    Trip type
Traveller rating
    34
    12
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    4
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Date Rating
Chapel Hill, North Carolina
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 14 May 2013

Everything at this hotel is reasonable - cleanliness, room comfort and price. Nothing stands out as particularly good but nothing to complain about. The rooms are a bit dated and show wear and tear;in need a facelift, especially the bathroom. The local area is a little bleak and there aren't any good restaurants close by, but plenty of cheap eats.... More

Was this review helpful? Yes
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
21 May 2013

Kevin, Thank you for writing a review about the hotel. We truly appreciate you staying with us. As you stated we do have fast food restaurants around us. However, we are about 2 miles from South Point Mall. Which does have a lot of restaurants to choose from . Thank you for staying with us and we look forward to... More

Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

This was a one night stay for a meeting in the Durham, NC, area. The hotel and room were very clean and the room had a kitchenette in it. The front desk was never manned, but the front door required your key for entry after dusk. The kitchenette was stocked with utensils and pots and pans and a coffee pot.... More

Was this review helpful? Yes
See 2 more reviews by Okiguy for Durham
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
14 May 2013

Thank you so much for taking the time to review our property. We are very happy that you enjoyed your stay. We are in the process of correcting the pillow issue. Our goal is to have two firm pillows and two soft pillows in every room. We do have staff here 24 hours a day. They sometimes are assisting other... More

Hollywood, Florida
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 14 April 2013

While our stay actually "in" the hotel was just a little more than one night's worth of sleep, this Candlewood Suites hotel certainly will be on our list again if we are in the area. The room was clean and comfortable and its location backed up to a nice woods area, offering privacy and extra insulation from possible noise outside.... More

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Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
24 April 2013

Dan, Thank you so much for staying with us. We are so grateful for your comments. We certainly understand your concerns on the furniture. We are looking in to make these updates in the next year. We do understand your concern for the king beds, however we only have queen size beds here at the Durham Candlewood Suites. Our focus... More

Lafayette, Indiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 December 2012

There just isn't enough room on this site to write all of my positive notes and experiences about this CandleWood. My job takes me places for long periods of time away from home and my lovely wife. Soon after my arrival, The Director of Sales realized just how long I had been working on the road, She reached out to... More

Was this review helpful? Yes 1
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
7 February 2013

Thank you so much for your comments. Michelle is our DOS and does a wonderful job, as does our entire staff. We try to make all our guest feel as if they are staying in their Home away from Home. Thank you again for taking the time to fill out the TripAdvisor survey. We look forward to you staying with... More

1 review
5 of 5 stars Reviewed 6 December 2012 via mobile

This is an excellent hotel and I will surely return here on my next trip to RTP. The staff went above and beyond to make me feel right at home. The rooms were very clean and the beds were comfortable. I would recommend this hotel to anyone.

Was this review helpful? Yes
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
17 January 2013

thank you for your comments. We look forward to seeing you again. More

Franklin, North Carolina
1 review
5 of 5 stars Reviewed 1 November 2012

We were traveling with our dog, for the first time and visiting our family nearby. The hotel staff was so accommodating and welcoming to us AND to our dog. A great dog walk, bags provided for cleanup and easy access out to the grounds. Thank you.

Was this review helpful? Yes
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
17 January 2013

A majority of our staff owns and loves dogs. We understand that they are family too. Thank you for staying with us and hope to see you soon. More

1 review
5 of 5 stars Reviewed 20 October 2012 via mobile

i am presently staying here and all staff are helpful.charlene sauveur of guest services goes beyond her duties..always pleasant.and good spirits.shes always hard at work thanks for making my stay comfortable!!!

Was this review helpful? Yes
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
17 January 2013

Thank you so much for your comments. Charlene is a very hard working and we are glad to have her on the team. We look forward to you staying with us again in the future. More

Aiken, SC
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 23 September 2012

After a horrible drive through torrential rain, then to find out that Hilton had shifted my reservations by one day causing me to loose the entire reservation, I was so very happy to discover the Candlewood Suites. At first glance, the entrance is simple with a check-in counter like you would find at a cut rate motel. But then I... More

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Charlotte
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 13 August 2012

I recently stayed at this location for business in RTP. Upon checkin, the front staff seemed overwhelmed with the people trying to check in. At bedtime, I noticed there was an insect or bug. I got the counter person to come in and see what it was. They couldn't confirm. The next day, the General Manager told me that it... More

Was this review helpful? Yes 3
See 3 more reviews by John S for Durham
Jonathan A, General Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
12 September 2012

John, I do apologize for your concerns during your stay. Upon your check out we inspected the room and did not see any signs of bed bugs. However, as a precaution we did have the room treated. This is an involved method of heating the room as well as spraying the room. Once completed we did place bed bug detectors... More

Grand Junction, Colorado
Top Contributor
62 reviews 62 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 29 May 2012

I have stayed at this property a few times and each time the wrinkles appear more and more. We were a late arrival and while the front desk people were friendly and helpful, the room was not much above a old roadside motel. Other rooms may have been better but in room 209: The AC worked intermittently, the shower head... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Research Triangle Park / Durham, NC, responded to this review
19 July 2012

Dear trisporter717, Thank you for taking the time to post a review of our property. We are happy to hear that our staff was helpful during your stay. I apologize that you had some items in your room that were not working. Your comments will be looked into. Your review will be used to reconsider improvements needed and I hope... More

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Additional Information about Candlewood Suites Research Triangle Park / Durham, NC

Also Known As:
Candlewood Suites Research Triangle Park / Durham, Nc Hotel Durham
Candlewood Suites Research Triangle Park / Durham, Nc Hotel
Candlewood Suites Durham
Candlewood Durham
Durham Candlewood Suites
Durham Candlewood
Address: 1818 E NC Hwy 54, Durham, NC 27713
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Wheelchair access
Hotel Style:
#22 Business Hotels in Durham
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The 2004 Quality Excellence Award Winner, Candlewood Suites Durham/RTP, conveniently located at I-40 and Hwy 55, exit 278. This beautiful property is in the heart of Research Triangle Park (RTP), and within minutes of Raleigh Durham International Airport, Southpoint Mall, GlaxoSmithKline, BASF, Bayer, IBM, NIEHS, USEPA, Duke University, UNC Chapel Hill, NCCU, Duke Medical Center, and the Vein Clinic. Shuttle service is available Monday-Friday to local attractions and businesses within 5 miles of hotel. At Candlewood Suites Durham/RTP, we put the amenities where they really count in your room. Our guests can cook meals in their fully equipped kitchen, relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with 2 separate phone lines and FREE HIGH SPEED INTERNET. Candlewood Suites Durham/RTP provides our guests a Free Fitness Center and a comfortable place to do laundry in our Free Guest Laundry room. Candlewood Suites Durham/RTP is within walking distance of many local favorite restaurants. For those guests that prefer to Dine In , a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as Sodas, Snacks, and Ice Cream. ... more   less 
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Candlewood Suites Research Triangle Park / Durham, NC
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