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Hampton Inn Fayetteville - Cross Creek Mall Hotel Reviews

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All 48 Fayetteville hotels

Hampton Inn Fayetteville - Cross Creek Mall

2.5 of 5
1700 Skibo Road, Fayetteville, NC 28303
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Hampton Inn Fayetteville - Cross Creek Mall
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Ranked #18 of 48 hotels in Fayetteville
3.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    6
    19
    5
    3
    3
Date Rating
Fayetteville,NC, United States
1 review
“Broke AC, Rooms flooded, sinks won't drain”
1 of 5 stars Reviewed 10 June 2013

Horrible don't waste your time and money..you will just get frustrated with this hotel. Staff is nice but doesn't make up for the constant problems. The hotel next door is very shady and the cleaning ladies put rocks in the door to prop them open during breaks. My room flooded because of broken AC and ruined my buddies nook that... More

Review collected in partnership with Hampton

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
12 June 2013

Dear Paul V, We are sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. We apologize for the issues in your room and will work with our maintenance team to ensure this does not happen again. If you would like to discuss any of this further, please don't hesitate... More

suffolk, United States
1 review
“Excellent Service”
5 of 5 stars Reviewed 3 June 2013

Great service!!! Very pleased!! The staff made me feel at home away from my home. The staff was very professional and wanted to make sure that my stay was very sucessful. They approach you like they knew you on a personal level, which always make a person feel special and important. I would come back again when I'm traveling to... More

Review collected in partnership with Hampton

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
5 June 2013

Dear Shelbie P, Thanks for taking the time to review our Hampton Inn; I'm excited to read that we were able to serve as your home away from home and that our staff was so friendly and helpful. We appreciate hearing from you and look forward to seeing you again the next time you're in Fayetteville! David Amick eCommerce Manager... More

Ft. Leonard Wood, United States
1 review
“HHonors Points????”
4 of 5 stars Reviewed 28 May 2013

Great hotel, they have made a great effort to maintain the building but it still had visible signs of wear and tear. Excellent staff, regular breakfast bar, but the cook made it great. The room we were in, the AC was not working correctly, but with a little jig and shake and kick here and there is was fine. All... More

Review collected in partnership with Hampton

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
30 May 2013

Dear Charles and Brand... S, Thank you for reviewing your recent stay. We are excited to show off our finished renovations and newly-refreshed look, so I'm glad that you enjoyed it. I would like to apologize for you not promptly receiving your HHonors points, we are grateful for all of our HHonors guests and appreciate you bringing this to our... More

Orlando, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Cute and Comfy”
4 of 5 stars Reviewed 28 May 2013

The stay was very comfortable. Staff was very friendly and professional. Hotel lobby and room was clean at all times. I would definitely stay again at this particular hotel as well as recommend to friends and family. It is the vicinity of many eateries and shopping.

Review collected in partnership with Hampton

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DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
30 May 2013

Dear phyllis j, Thanks for taking the time to review our hotel. I'm happy to hear that our staff was friendly and helpful and that you found our location so convenient for your needs. Thank you again and we look forward to seeing you the next time you're in Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More

SAN ANTONIO, United States
1 review
1 helpful vote 1 helpful vote
“NICE HOTEL, RENOVATIONS ALMOST FINISHED”
4 of 5 stars Reviewed 20 May 2013

Needs a little work on the business center and fitness center. The business center had only one printer that needed ink so it did not work. The mouse for the desktop was not working properly. The fitness center lacked weights and only had one eliptical. Overall was a very pleaseant stay that I would most likely use again.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
23 May 2013

Dear Felix G, Thank you for your review and feedback. Our renovations are indeed just about to finish and we can't wait to show the brand new looks of our fitness center, lobby, breakfast area, and more. We do apologize that you ran into some issues in our business center and have addressed it. Otherwise, it's great to hear you... More

Colorado Springs, United States
1 review
1 helpful vote 1 helpful vote
“Fayetteville stay”
5 of 5 stars Reviewed 14 May 2013

Thank you for having Government rates available. Very convenient to Ft. Bragg for travel....just minutes away. Clean room, very friendly staff. Nice that breakfast is offered daily, and great that on Tuesday and Wednesday there is a social hour complete with wine and beer.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
21 May 2013

Dear Sherry J, Thanks for your review. I'm happy to read that you found our location very convenient and enjoyed our complimentary breakfast, as well as that you enjoyed the Manager's Reception. Thank you again and we look forward to your next stay with us! David Amick eCommerce Manager Daly Seven, Inc More

Evergreen, United States
1 review
1 helpful vote 1 helpful vote
“Great location”
4 of 5 stars Reviewed 2 May 2013

I enjoyed staying at the hotel, it has a great design and located right across the street from the Cross Creek Mall and near lots of restaurant options. The staff was extremely friendly and breakfast was well supplied and delicious.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
15 May 2013

Dear Lakesha W, Thank you for reviewing your recent stay at our Hampton Inn! I'm happy to read that you enjoyed your stay and found our staff friendly and helpful as well as that you liked our complimentary breakfast. Thanks again and we hope to see you for another stay soon! David Amick eCommerce Manager Daly Seven, Inc More

Wilmington, United States
1 review
1 helpful vote 1 helpful vote
“Great Experience - Newly Remodeled Hotel”
5 of 5 stars Reviewed 1 May 2013

Stayed in this hotel 3 times in the last year as our son plays travel baseball. Have always been pleased with this property, however the hotel is newly remodeled making it even better. Lobby is gorgeous. Rooms are clean and nicely decorated. Staff is friendly and helpful. Complimentary breakfast has variety to choose from. Good location near restaurants and shopping.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
15 May 2013

Dear Cheryl T, Thank you for reviewing us and we appreciate you staying with us on several occasions! I'm delighted to hear that you enjoy our brand-new renovation and many of our amenities, as well as our location. We look forward to your next visit to Fayetteville! David Amick eCommerce Manager Daly Seven, Inc More

Greenville, South Carolina
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
“A+ staff!”
4 of 5 stars Reviewed 31 March 2013 via mobile

I gotta say, Stephanie at the front desk really invites you in and makes you feel welcome. I stopped by to check rates and availability. They were not the cheapest hotel on the block but with her positive attitude and smile, I had to go back and book the room. We stayed several nights at this location and we had... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
4 April 2013

Dear Jeremy R, Thanks so much for taking the time to review our Hampton Inn. I'm really happy to hear that you had a great experience with our staff and that we were able to accommodate your needs with the inflatable bed. Our construction is nearly finished, and we can't wait to show off our new look and Perfect Mix... More

Atlanta, Georgia
1 review
“Awesome Managers and Front Desk staff!”
3 of 5 stars Reviewed 19 March 2013

I would like to applaud Stephanie for always going the extra mile to make the stay enjoyable, she is awesome. The Asst General Manager Sharma is also wonderful, I believe their staff is the best I have ever experienced in any hotel. Keep in mind the hotel is undergoing a huge renovation. I did not know about it, I stayed... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hampton Inn Fayetteville - Cross Creek Mall, responded to this review
22 March 2013

Dear WannieH20, Thank you for your feedback. While we certainly appreciate your kind words regarding our staff, we would like to apologize for the unfortunate incident that occurred while you were here. We will continue to look for your package in hopes that it turns up, but again we apologize. If there is anything that we can do for you,... More

 
 
Hampton Inn Fayetteville - Cross Creek Mall
Hampton Inn Fayetteville - Cross Creek Mall
3.5 of 5 stars 36 reviews
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Additional Information about Hampton Inn Fayetteville - Cross Creek Mall

Also Known As:
Hampton Inn Fayetteville - Cross Creek Mall Hotel
Hampton Inn Fayetteville - Cross Creek Mall Hotel Fayetteville
Hampton Inn Fayetteville
Fayetteville Hampton Inn
Address: 1700 Skibo Road, Fayetteville, NC 28303
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Fayetteville
Amenities:
Business Centre Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #18 of 48 hotels in Fayetteville
Price Range: £
Hotel Class:2.5 star (2.5*)
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Hampton Inn Fayetteville - Cross Creek Mall
1700 Skibo Road
Fayetteville, NC 28303
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