My friend and I had the worst experience ever in a different Extended Stay....Our new friends Kati and Crystal at this hotel saved us! They contacted the other hotel and explained to them that we were moving here, and that we had a horrible experience. Not only did she get us the most beautiful room ever; she got us a... More

the staff is awesome-the rooms are clean, the location is great and close to everything in Fayetteville, and you have access to Omni Health & Fitness, the best gym in town....definitely will stay there again

This is my second stay at this hotel, and I am just as pleased as before. The rooms are large, comfortable, secure, clean, and private. The staff go above & beyond to assist clients and make the stay comfortable. The employee (Crystal) that booked my room & conference room for me even came in the morning of her day off... More

I travel 43 weeks out of the year and I know hotel and service .. crystal and danny are the best of the best at what they do and that is to give a great deal and exceed customer expectations . From every point , that is what they achieve ! great service great attitudes - they are always there... More

great staff is friendly and attentive and your needs to heart. the rooms are spacious and the kitchen would keep afive star chef in business. Leaving is going to be only downside. If you're staying in fayetteville, don't stop until you get to . E. S. A.and don't leave until you have to!

Really friendly staff! Enjoyed visiting with the manager. It was clean and well taken care. Upgraded our room when they noticed we needed a little extra space. The hotel is is close proximity to lots of nice places to eat, shopping, movies etc. and is close to Fort Bragg. Overall we highly recommend staying here. Enjoyed our visit

I love the room I was in at the extended stay america- fayetteville- cross creek. Its like a mini apartment. Your have a 1 bedroom place with living room and a kitchen, plus they gave me a free membership to a nice gym while I was staying there. I have stayed at other hotels in the area, and hands down... More

Be aware that any housekeeping whatsoever is $5/day - unless you pay this $5/day charge on top of the $100+/night room charge (had to book last minute, and it was $100+ WITH a discount) you don't get beds made (much less changed), trash dumped or fresh towels (without you going down to the front desk to make a towel exchange).... More

Very nice hotel! There were no negative issues experienced by my wife or I. The front desk personnel, Danny and Crystal, were always very helpful. We are starting our third week and still have no complaints. Looking for a more permanent home but this is a nice place to call home when you are in transition. There is coffee, fruit... More