Personnel at front desk are lazy and unhelpful. My dad booked both rooms for him and my family, checked in with his credit card for both rooms. No one told me when I went to check in several hours later and my credit card was charged as well, They were told at least 4 times not to use my card... more

Hayve stayed several times in past month. Rooms are spacious, decent gym, perks for priority club members include free drink, snacks/drinks on Wed, and welcome goodie bag. Also as a priority club member I was offered choice of free breakfast, $10 room service credit or bonus account points. Unfortunately I chose the points and never received the credit-contacted the hotel... more

Pending the police investigation on the front desk personel who overcharged my credit card and ripped me off, I can only say it was a dump. They sold my room twice and when the second party tried to use the key unsuccessfully the maintenence man kicked in the door destroying the lock. I was standing there at 10:30 pm in... more

We were staying here for a funeral, and were made reservations by family in the area. The rooms were clean, and well-kept. The corridors looked a little worn, but I was very surprised that the rooms were so nice. Our t.v. remote was not working, maintenance came within a few minutes and had things working. The beds/pillows were awesome. Again,... more

I had a great experience. I loved the room and loved the food. The staff were kind and the other guest were quiet. I look forward to staying there again. more

Reading these reviews I am thinking just how freakin finicky can you get? Come on, half the people here probably got their $40 rate on Hotwire and they're giving a one star for seeing a bug or some pealing wallpaper. I stayed here for six nights after moving here while searching for an apt. Yes, I got my rate on... more

I was in Fayetteville for my sons return from Afghanistan, April 14, 2008. It was to be a great trip. I was locked out of my room at 2:00 AM and the hotel staff did not seem to know what to do! I was told that I would have to wait until morning for the maintenance staff to get there... more

I made my reservation over the phone in January when the room block came open for a convention that I was going to attend. I informed them that my husband and I would be coming in on Thursday, but for some strange reason they had my reservation for the day before (Wednesday). When I didn't show up, they sold my... more

This is the worst hotel I have ever stayed in. Every where I looked I saw some kind of bug either flying or crawling. We had water-bugs in our room. The staff doesn't seem to mind these bugs crawling around they just walk by them. Some places in the hotel leak. I understand they are renovating the hotel, but please,... more