The Hotel looks great from the outside but once we got to our non-smoking floor the smell of smoke was terrible. Must have been a smoking floor at one time. The housekeeping service was terrible. You do not get service unless you request it and they put it in the computer. When the housekeeper showed up at the door at... more

The room was very dirty, bathroom had mold and the walls are so thin that you can hear people talking in the next room. more

The hotel was filthy and rundown. Cigarette ashes were in piles all over "clean" floors & toilet seats. The non-smoking floor we were on reeked of smoke as did our room after cleaning staff was there. Had to move rooms and put up the "do not disturb" sign to keep smoking cleaning staff out of our non-smoking room. Missing faucet... more

The bed was so hard it was like sleeping on the floor. The reclining couch was broken. Ice was not available in the entire hotel (they do not provide it). This hotel was rated as a 3 star hotel by hotels.com. more

Beware of booking a room at this hotel. Our travel group just stayed, and had nothing but problems. Check in was slow, and the roll-a-way beds we reserved were not available. Rooms were not clean when we checked in, and some did not get cleaned the next day. At check in some had dirty sheets on the beds, garbage not... more

This hotel was listed as a four star hotel. It is far from it. The first room we were in smelled moldy. We changed rooms. We should have changed hotels. The new room had stains on the carpet, a dirty bathroom floor and toilet. This hotel was not listed as an extended stay hotel but it is. Noisy late at... more